Fade Barber Shop

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI took my son to Hector . He was amazing he took his time with my son and cut his hair exactly how I wanted it. I will definitely take him again and highly recommend that you go see Hector.

I took my son to Hector . He was amazing he took his time with my son and cut his hair exactly how I wanted it. I will definitely take him again and highly recommend that you go see Hector.

Critical: ProfessionalismGood haircut, customer service needs serious workI went in with my three little boys today, and the place was empty with 5 barbers sitting in chairs checking their phones. I was able to get my three boys into chairs right away. I explained the haircuts and the barbers started all at the same time. The manager with the tattoos was cycling through what show to put on the 4 huge screen televisions in the barbershop and with no customers except three children he decided that “something about mary” was appropriate. The whole time I was there the barbers didn’t acknowledge me or attempt to make conversation which was surprising to me in the current pandemic that they didn’t care to engage the customer for the sake of an increased tip.The two barbers finished two of my sons haircuts and the third took another 20 minutes. I asked if they had any lollipops and they said they were out. I was satisfied by the cuts but baffled by their lack of customer service. I have waited tables and know that you want to always be friendly to your customers and engage with them. I asked the one barber to see if they don’t normally get children so maybe its an anomaly but he told me they get kids from a nearby school all the time. One of the barbers went out and came back with Cuban coffee for the others barbers and with me as the only paying customer in there post pandemic barbershop, they didn’t care to offer coffee to me. Unfortunately knowing how to cut hair or start a barber shop doesn’t mean you know how to provide good customer service. It’s also unfortunate because this place has tons of potential. I left no tip in an effort to convey that I was literally paying for haircuts and nothing more.Good haircut, customer service needs serious workI went in with my three little boys today, and the place was empty with 5 barbers sitting in chairs checking their phones. I was able to get my three boys into …More

Good haircut, customer service needs serious work

Positive: Professionalism, Quality, ValueHector always gives amazing service. He is very professional. My son loves getting his haircuts with him. I recommend Hector to anyone looking for a awesome barber.

Hector always gives amazing service. He is very professional. My son loves getting his haircuts with him. I recommend Hector to anyone looking for a awesome barber.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueEvery barber makes you feel at home, if it’s music or a tv program it’s, always age friendly and appropriate. Being OCD there’s nothing dirty or out of place. They treat you like family from there greeting once you walk in through the door to the point they walk you out. They cater and always think about the customer. Best barbershop in Miami hands down.Every barber makes you feel at home, if it’s music or a tv program it’s, always age friendly and appropriate. Being OCD there’s nothing dirty or out of place. They treat you like family from there greeting once you walk in through the door …More

Every barber makes you feel at home, if it’s music or a tv program it’s, always age friendly and appropriate. Being OCD there’s nothing dirty or out of place. They treat you like family from there greeting once you walk in through the door to the point they walk you out. They cater and always think about the customer. Best barbershop in Miami hands down.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueIt’s a very nice shop, very clean and modern, they always have something good playing on the TV wether it be Comedy shows, Movies, TV Shows, Music etc…My barber Hector is very knowledgeable, reliable, clean, prompt, has great conversations and a true professional of his craft. You can feel comfortable and relaxed while he makes you look like a million bucks and ready for success!It’s a very nice shop, very clean and modern, they always have something good playing on the TV wether it be Comedy shows, Movies, TV Shows, Music etc… …More

It’s a very nice shop, very clean and modern, they always have something good playing on the TV wether it be Comedy shows, Movies, TV Shows, Music etc…