Evolution – The Salon

Critical: Professionalism, Quality, ValueI would like to start off by saying that I am writing this review with a very heavy heart. This is my first time ever writing a review. I live in a small town and this has been my whole family’s salon for as long as we lived here. We used to go to this salon before current owners took over. Whenever I go there, receptionists always joke around that this place is my husband’s second home. I also drive by this place every day.My regular stylist is taking some time off with a newborn and I booked an appointment with a new stylist. New stylist was friendly but extremely rough. She yanked my head back and forth while doing foil. After the wash she was literally ripping my hair out with a comb by holding it in ponytail and just ripping it. Her idea of blow drying was her on one side and her assistant on my other side both just blowing my hair at the same time. I asked her to stop and ended up leaving with wet hair.After my next wash at home, it was almost impossible to through comb my hair. My hair is dry and straw-like. I have chemical layers. My hair on the right side is shorter than the left from breaking off. I have not styled it in fear of losing more. Also… please see my pictures of the “professional” cut my stylist gave me.I do admit, it took me almost a month to complain. I texted the pictures to my stylist and asked for my money back. She never answered and instead I received a phone call from Kenneth, the owner. His position was that my hair color on pictures do not match the color combination they used on me and my uneven ends were just the way I “combed them for a picture.” He did offer to take a look at my hair and try to fix it. However, I am traumatized and do not trust a stranger to touch my hair again. There was no way Kenneth was going to refund my money and we could not come to a solution. When I told Kenneth that I will probably leave a review, he turned aggravated and he accused me of being “threatening.” On the phone, he said that he is recording the phone call, then proceeded to cancel my daughter’s upcoming appointment AND also banned my entire family from his salon.Kenneth, you are a business owner, this is no way to treat your customers.Services: Haircut, Hair coloring, Hair highlightingI would like to start off by saying that I am writing this review with a very heavy heart. This is my first time ever writing a review. I live in a small town and this has been my whole family’s salon for as long as we lived here. We used …More

I would like to start off by saying that I am writing this review with a very heavy heart. This is my first time ever writing a review. I live in a small town and this has been my whole family’s salon for as long as we lived here. We used to go to this salon before current owners took over. Whenever I go there, receptionists always joke around that this place is my husband’s second home. I also drive by this place every day.

Positive: Cleanliness, Professionalism, QualitySuch a professional and well-run salon. All the stylists are extremely professional and talented. The owner is amazing to work with! Today I went in to see Heather and Jax and I could not be happier with my hair. I highly recommend Evolution for all your hair needs!Services: Balayage, Hairstyling

Such a professional and well-run salon. All the stylists are extremely professional and talented. The owner is amazing to work with! Today I went in to see Heather and Jax and I could not be happier with my hair. I highly recommend Evolution for all your hair needs! Balayage, Hairstyling