Eurolux Salon & Day Spa

Critical: Professionalism, Quality, ValueCame here as a last resort since my regular salon in NY is closed on Monday’s and my daughter wanted her hair straight for school. I went based off the google reviews and ratings and decided to give this place a try. When I called to schedule an appointment, I clearly stated my daughter has curly hair and if there is someone with experience who will be able to manage and I was reassured that it was no problem. Upon arriving, the place was completely empty with one stylist. I was hesitant as I’m usually very picky with hairstylist’s. I then decided to not have my daughter’s hair cut, instead just wash and dry. Joann took about an 1 hr and 30 min just to blow dry her hair. I had to continuously tell her she’s not adding enough heat and her response was “ I know, I’m going to fix it.” After her spending more than 30 min on the first back piece, I figured she didn’t know what she was doing. She would use the excuse that my daughter’s ends are really dry and it’s going to take a lot of work. Long story short, after I expressed to Joann the horrible job she did, she became defensive and began slamming her tools and being rough on my daughter’s hair. I must’ve told her 3 times I will just fix it at home so I can leave but she wouldn’t listen. I think the part that irritated me the most was when she told me,” I’m sorry you feel that way, but I think it looks pretty good to me!”. This is by far the worst experience I’ve ever dealt with. I did get my refund but if you’re going to have hairstylist please make sure they know what they’re doing. It took me 30 minutes to fix the mess she did. For photo reference: the first photo is what Joann did and the second I fixed.Service: HairstylingCame here as a last resort since my regular salon in NY is closed on Monday’s and my daughter wanted her hair straight for school. I went based off the google reviews and ratings and decided to give this place a try. When I called to …More

Came here as a last resort since my regular salon in NY is closed on Monday’s and my daughter wanted her hair straight for school. I went based off the google reviews and ratings and decided to give this place a try. When I called to schedule an appointment, I clearly stated my daughter has curly hair and if there is someone with experience who will be able to manage and I was reassured that it was no problem. Upon arriving, the place was completely empty with one stylist. I was hesitant as I’m usually very picky with hairstylist’s. I then decided to not have my daughter’s hair cut, instead just wash and dry. Joann took about an 1 hr and 30 min just to blow dry her hair. I had to continuously tell her she’s not adding enough heat and her response was “ I know, I’m going to fix it.” After her spending more than 30 min on the first back piece, I figured she didn’t know what she was doing. She would use the excuse that my daughter’s ends are really dry and it’s going to take a lot of work. Long story short, after I expressed to Joann the horrible job she did, she became defensive and began slamming her tools and being rough on my daughter’s hair. I must’ve told her 3 times I will just fix it at home so I can leave but she wouldn’t listen. I think the part that irritated me the most was when she told me,” I’m sorry you feel that way, but I think it looks pretty good to me!”. This is by far the worst experience I’ve ever dealt with. I did get my refund but if you’re going to have hairstylist please make sure they know what they’re doing. It took me 30 minutes to fix the mess she did. For photo reference: the first photo is what Joann did and the second I fixed.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueLauren was Wonderful! She got me in fairly quickly and she listened to what I wanted. The staff is very welcoming and the salon is very nice. I was able to try the New Salt Cabin Infrared Spa… AMAZING! I loved it. I have arthritis with constant pain and the pain was almost gone when I left after the first treatment. I felt relaxed and rejuvenated. I could Breathe better too. Take the time to take care of yourself! This is a great way to do it. You can even bring a friend.Service: HairstylingLauren was Wonderful! She got me in fairly quickly and she listened to what I wanted. The staff is very welcoming and the salon is very nice. I was able to try the New Salt Cabin Infrared Spa… AMAZING! I loved it. I have arthritis …More

Lauren was Wonderful! She got me in fairly quickly and she listened to what I wanted. The staff is very welcoming and the salon is very nice. I was able to try the New Salt Cabin Infrared Spa… AMAZING! I loved it. I have arthritis with constant pain and the pain was almost gone when I left after the first treatment. I felt relaxed and rejuvenated. I could Breathe better too. Take the time to take care of yourself! This is a great way to do it. You can even bring a friend.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI have been going to Eurolux for 5 years now and I could never imagine letting anyone else touch my hair. The owner, Lauren, is so professional, an amazing business woman, artist, (and person!). The vibes in Eurolux are great from when you enter to when you leave. They offer 3 saunas which have significantly improved my quality of life. The staff is exceptional and highly informed, willing to answer any questions to help you meet your unique health needs. Not to mention I feel safe here due to the great environment Lauren has created and trustworthy people. I’ve never seen the place anything but sparkling clean. Best salon in the area by far -I have been going to Eurolux for 5 years now and I could never imagine letting anyone else touch my hair. The owner, Lauren, is so professional, an amazing business woman, artist, (and person!). The vibes in Eurolux are great from when you …More

I have been going to Eurolux for 5 years now and I could never imagine letting anyone else touch my hair. The owner, Lauren, is so professional, an amazing business woman, artist, (and person!). The vibes in Eurolux are great from when you enter to when you leave. They offer 3 saunas which have significantly improved my quality of life. The staff is exceptional and highly informed, willing to answer any questions to help you meet your unique health needs. Not to mention I feel safe here due to the great environment Lauren has created and trustworthy people. I’ve never seen the place anything but sparkling clean. Best salon in the area by far –

Positive: Cleanliness, Professionalism, Punctuality, QualityI’ve gotten a variety of services done at Eurolux (lash/brow tints, massage, facial, waxing, both saunas and the capsule) and i’ve never been disappointed! The staff at Eurolux is friendly, clean, and accommodating. It’s a wonderful escape in a convenient location on federal road. I highly recommend Lauren and her staff!Service: Hairstyling

I’ve gotten a variety of services done at Eurolux (lash/brow tints, massage, facial, waxing, both saunas and the capsule) and i’ve never been disappointed! The staff at Eurolux is friendly, clean, and accommodating. It’s a wonderful escape in a convenient location on federal road. I highly recommend Lauren and her staff! Hairstyling