Esther’s Barber & Beauty Salon

Critical: Professionalism, Punctuality, Quality, ValueFirst of all I scheduled an appointment for 5:30 and they kept seeing people before me. I did not get seen until 6:25 pm. Why give me an appointment if you won’t honor it? Then, I was overcharged $15 for a wax service that cost $25. Supposedly my hair was “difficult.” How difficult can it be? It’s a wax service. You put the wax and peel just like anyone else’s. And If it was “difficult” why not inform me during the consultation part of the additional charge? I could have easily gone to a prestigious place for the amount charged where I know they would have given me excellent service! This will be the last time I go here and I DO NOT RECOMMEND THIS PLACE. VERY UNPROFESSIONAL!!!!Service: Body waxingFirst of all I scheduled an appointment for 5:30 and they kept seeing people before me. I did not get seen until 6:25 pm. Why give me an appointment if you won’t honor it? Then, I was overcharged $15 for a wax service that cost $25. …More

First of all I scheduled an appointment for 5:30 and they kept seeing people before me. I did not get seen until 6:25 pm. Why give me an appointment if you won’t honor it? Then, I was overcharged $15 for a wax service that cost $25. Supposedly my hair was “difficult.” How difficult can it be? It’s a wax service. You put the wax and peel just like anyone else’s. And If it was “difficult” why not inform me during the consultation part of the additional charge? I could have easily gone to a prestigious place for the amount charged where I know they would have given me excellent service! This will be the last time I go here and I DO NOT RECOMMEND THIS PLACE. VERY UNPROFESSIONAL!!!!