Erskine Reeves Salon

Critical: Cleanliness, QualityThe 2STRAND TWISTS i asked for were completely messy and unprofessionally done. i was charge $65 dollars for this mess. my middle parting was crooked and not straight down my head. no product was put on my ends and are coming loose. i got these done YESTERDAY. Slept in my Durag. And still. Half my hair on the sides were not pulled into the braid (yes it was long enough) Some are Braids and some are twists like whatttt!!!Service: BraidsThe 2STRAND TWISTS i asked for were completely messy and unprofessionally done. i was charge $65 dollars for this mess. my middle parting was crooked and not straight down my head. no product was put on my ends and are coming loose. i got …More

The 2STRAND TWISTS i asked for were completely messy and unprofessionally done. i was charge $65 dollars for this mess. my middle parting was crooked and not straight down my head. no product was put on my ends and are coming loose. i got these done YESTERDAY. Slept in my Durag. And still. Half my hair on the sides were not pulled into the braid (yes it was long enough) Some are Braids and some are twists like whatttt!!!

Critical: Professionalism, PunctualityThe stylists at Erskine Reeves are good at what they do, they seem to take the time, and care it implies, to tend to your service, I’ll give them that. They also have a unique atmosphere and environment. I visited the new location at Woodfield and was excited to see their new expansion. However, I’ve made a total of two appointments and at both, I was told to wait…for my own appointment, sometimes over an hour.The first time, I waited for about an hour and ten minutes. But even then, they only were able to give me my haircut because I complained as I was late to an event. The stylist I had made an appointment with was still cutting other people’s hair. I was nonetheless happy with the skill of the stylist that gave me the haircut instead, so I decided to give it another shot.The second time was almost no different from the first. Except, this time, there was only one available barber. While I waited for my own appointment I was able to see the barber schedule walk in haircuts right in front of me while I waited for my own appointment.I assume the this is to maximize the money she was going to make that day- take a few walkins right before my cut to then get my money, which was a safe bet due to the fact that I booked the appointment in the first place.These experiences speak for themselves, and I don’t think I’ll be back here. Good luck to anyone that books an appointment, it won’t be at the time you schedule at.Service: HairstylingThe stylists at Erskine Reeves are good at what they do, they seem to take the time, and care it implies, to tend to your service, I’ll give them that. They also have a unique atmosphere and environment. I visited the new location at …More

The stylists at Erskine Reeves are good at what they do, they seem to take the time, and care it implies, to tend to your service, I’ll give them that. They also have a unique atmosphere and environment. I visited the new location at Woodfield and was excited to see their new expansion. However, I’ve made a total of two appointments and at both, I was told to wait…for my own appointment, sometimes over an hour.

Critical: Professionalism, QualityI wish I could give this place 5 stars. I like supporting small business, but it was a terrible experience. They say it takes a lifetime to build relationships and a second to ruin it. It is very true to my experience at this barber. I called earlier in the day to see if there was availability for a cut they said no problem. Once I came in they told me they are not doing cuts anymore. I get it 1.5 hours left in the day they might have been tired. Except right when I was walking out they took a customer. No appointment, I only know this because the customer asked if they talk walk ins. I hate absolutely hate to play the race card, but the only difference between us skin tone. Everyone always says support black businesses and when you try you get treated like this. I cannot give any review of the services, but if you not black stay away. If the business wants only black clients say it that way no one else is wasting time.I wish I could give this place 5 stars. I like supporting small business, but it was a terrible experience. They say it takes a lifetime to build relationships and a second to ruin it. It is very true to my experience at this barber. I …More

I wish I could give this place 5 stars. I like supporting small business, but it was a terrible experience. They say it takes a lifetime to build relationships and a second to ruin it. It is very true to my experience at this barber. I called earlier in the day to see if there was availability for a cut they said no problem. Once I came in they told me they are not doing cuts anymore. I get it 1.5 hours left in the day they might have been tired. Except right when I was walking out they took a customer. No appointment, I only know this because the customer asked if they talk walk ins. I hate absolutely hate to play the race card, but the only difference between us skin tone. Everyone always says support black businesses and when you try you get treated like this. I cannot give any review of the services, but if you not black stay away. If the business wants only black clients say it that way no one else is wasting time.