Eminence Hair Design

Positive: Cleanliness, Professionalism, Punctuality, QualityTina and all the staff are so sweet and professional. The salon is super clean and Tina is an absolute godsend when it comes to balayage or really any of your hair needs! She listens to you, she offers advice, and I’ve never had a bad color or cut with her and I’ve been seeing her for almost a year now!Sky is also wonderful when it comes to any waxing or beauty treatments They also have a ton of monthly promos and great weekly deals! Go see them!!Tina and all the staff are so sweet and professional. The salon is super clean and Tina is an absolute godsend when it comes to balayage or really any of your hair needs! She listens to you, she offers advice, and I’ve never had a bad color …More

Tina and all the staff are so sweet and professional. The salon is super clean and Tina is an absolute godsend when it comes to balayage or really any of your hair needs! She listens to you, she offers advice, and I’ve never had a bad color or cut with her and I’ve been seeing her for almost a year now!

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueTina, my stylist was exceptional. My hair is short and she worked very hard to get my style, color, and highlights just right. Christine, the receptionist, took her time to explain the different services available and answered my questions about cost. Sky gave me one of the best facials I ever had. She also is a first class makeup artist. She turned a customer into Pennywise the clown, and another young lady into Peg Bundy. Truly amazing.Services: Hair coloring, Hairstyling, ManicureTina, my stylist was exceptional. My hair is short and she worked very hard to get my style, color, and highlights just right. Christine, the receptionist, took her time to explain the different services available and answered my questions …More

Tina, my stylist was exceptional. My hair is short and she worked very hard to get my style, color, and highlights just right. Christine, the receptionist, took her time to explain the different services available and answered my questions about cost. Sky gave me one of the best facials I ever had. She also is a first class makeup artist. She turned a customer into Pennywise the clown, and another young lady into Peg Bundy. Truly amazing.

Critical: Professionalism, Quality, ValueHorrible stylist. Horrible customer service. Ever.I received extremely unprofessional and unacceptable service here on Jan 30th 2021. My simple request to refresh my layers haircut, that I’ve been getting all my life, and the whole experience here turned into the worst nightmare.The stylist Tina obviously is not familiar with this type of haircut which is very surprising because it’s basics. She is also not good at professional etiquette – she offered me to place my jacket and purse on the shelf by the mirror which was confusing to me because usually it’s being used by stylist during service. And that’s exactly what happened – she did use that area during service placing brushes, blow dryer, hair spray, gel right on top of my jacket!The haircut itself took about 5-7 minutes, she cut some hairs on the back of my head using mostly thinning scissors on my thin hair (!), and started blow drying and styling using all different styling products (that I prefer not to use at all ! but who cares). Also during this service I got hit in my head hard multiple times with brushes and blow dryer.By that moment I’ve already lost my ability to speak, that’s how deeply I was shocked.When she “finished” she probably noticed horror in my eyes and offered to trim more my left side. She took thinning scissors and cut ALL my left side almost all the way to the roots pulling my hairs hard with hairspray and everything stuck to them. Right side was never touched.As a result I got extremely unprofessional and uneven, ridiculously looking haircut which has nothing to do with layers. I was so deeply shocked that I paid, left and cried in my car looking at myself in the mirror. I cried about my haircut for the first time in my life! When I calmed down a little I googled another salon and went there right away to fix this mess.The stylist in that salon was deeply shocked by my haircut and almost cried with me. She showed me all uneven ends all over my head (including the top that was cut most), she said that an average stylist should know that thinning scissors can’t be used on my thin hair, and etc. She did a great job fixing my haircut, she had to cut off a lot in terms to fix it, and it looked 10000 times better, but I still lost all my length. And that day I paid twice for the haircut that I wanted but never got.Later I received email from Eminence Meevo system asking for my review, so I left a very detailed review, describing all that happened, and right after I sent them an email explaining everything as well and asking for full refund. No one responded back. Next day I called and left a voicemail. No one called me back. I sent another email a week after. No response.I don’t know how much you need not to care about your customers to ignore them so carefully. It’s obviously not their priority, and I wish more people were aware of that.Service: HairstylingHorrible stylist. Horrible customer service. Ever.I received extremely unprofessional and unacceptable service here on Jan 30th …More

Horrible stylist. Horrible customer service. Ever.

Critical: Cleanliness, Professionalism, Punctuality, Quality, ValueI walked in this business expecting to get good results and I don’t think my expectations were unachievable considering that the eyelash lift cost $95, which is pretty pricey. Immediately after the treatment my eyelashes look exactly the same, and they did not want to give me any discounts and charge me the exact amount without taking my concerns into consideration. I get home and I look in the mirror, I have glue all over my eyelashes, and they are falling out. I one hundred percent do not recommend anyone to visit this business.I walked in this business expecting to get good results and I don’t think my expectations were unachievable considering that the eyelash lift cost $95, which is pretty pricey. Immediately after the treatment my eyelashes look exactly the …More

I walked in this business expecting to get good results and I don’t think my expectations were unachievable considering that the eyelash lift cost $95, which is pretty pricey. Immediately after the treatment my eyelashes look exactly the same, and they did not want to give me any discounts and charge me the exact amount without taking my concerns into consideration. I get home and I look in the mirror, I have glue all over my eyelashes, and they are falling out. I one hundred percent do not recommend anyone to visit this business.