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Located In: Richmond Mall
Hours
Monday | 10 AM–7 PM |
Tuesday | 10 AM–7 PM |
Wednesday | 10 AM–7 PM |
Thursday | 10 AM–7 PM |
Friday | 10 AM–7 PM |
Saturday | 10 AM–7 PM |
Sunday | 12–6 PM |
Services
… View moreAddress and Contact Information
Address: 3801 National Rd E, Richmond, IN 47374
Phone: (765) 939-2456
Website: http://www.elitenailsrichmond.com/
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nail salon in MISHAWAKA, IN 46545 – elite nails spa
we take pride in our professional manicure, pedicure and waxing service that delivered in a healthy and hygienic environment so you may look and feel great.
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Reviews
Gabrielle Agnew
Positive: Cleanliness, Professionalism, QualityThis is by far my favorite place to get my nails done! Tom is my favorite along with Helen! Plus there’s nothing better than getting your fill done in 45 minutes or less! I do recommend making an appointment online instead of just walking in Services: Dip powder, Nail art, Acrylic nails, Manicure, Gel manicures, Pedicure
This is by far my favorite place to get my nails done! Tom is my favorite along with Helen! Plus there’s nothing better than getting your fill done in 45 minutes or less! I do recommend making an appointment online instead of just walking in Dip powder, Nail art, Acrylic nails, Manicure, Gel manicures, Pedicure
Lillian Frady
Excellent service! Kind, great people! Affordable and overall a good place to get your nails done at Polish removal, Dip powder, Acrylic nails, French manicures, Nail polish changes, Gel manicures
… moreLa’Tisha Renee’ Gillard
Kim is the best on pedicures!!Helen is the best on nails. Does exactly what you want. They are both amazing at their job!!
… moreBrandy Simpson
I have been getting my nails done here for years! I won’t go anywhere else! Everytime I go here I always leave happy! Helen does amazing artwork every time! Helen Tom and Henry are my favorites!!
… moreChristina Baldwin
I always get my manicures and pedicures done here. I love the staff and Tom always recreates designs perfectly. Nail art, Nail cut & filing, Acrylic nails
… moreLisa Kinney
Critical: Cleanliness, Professionalism, Punctuality, QualityI have tried and tried to give this salon the benefit of the doubt. I’ve even given them favorable reviews before (at their request)….but honestly today was the end for me. I did not have an appointment (and neither did about 4 people behind me) but I had my pedicure completed without to much wait ti… then I was told that the gentleman who did my toes could not do my nails… and I was sat to the side and asked to wait for a minute. I waited and waited. finally the manager (who is supposed to make sure you’re satisfied before you leave) started a simple manicure. not only did he cut my cuticle and didn’t even file each of my nails (they were left jagged and uneven), he put the polish on and it was terrible. I asked several times about the color not matching my toes but he just kept going. When he was done I brought it to his attention and he acted like I was the unreasonable one. He just slid back over to the next chair and started to do her nails. Then another lady came over and started telling me essentially it wasn’t their fault because it was a manufacturing air which I understand but that isn’t my fault either. She then began to tell me how other people had waited over an hour to get their nails done but I had been there for almost 2 hours. I watched at least four people without an appointment who came in after me get their service completed before me. Before I finally decided just to say forget it and I would just pay for my toenails I was told not to talk bad about the gentleman who had done my pedicure only because I mentioned that he could’ve done my nails and I would’ve already been finished. This was the most frustrating experience, terrible customer service, poor craftsmanship, and I was actually insulted and scolded before I left as an unhappy and very miss treated customer. I would not suggest anyone go to the salon. They are very poor organization and shuffle people around . Then you get shuffled through and rushed. I am a native of this town, a fairly long-term customer at their salon, and unfortunately I will have to find another place to go. This was just unacceptable business practice.Services: Manicure, PedicureI have tried and tried to give this salon the benefit of the doubt. I’ve even given them favorable reviews before (at their request)….but honestly today was the end for me. I did not have an appointment (and neither did about 4 people …More
I have tried and tried to give this salon the benefit of the doubt. I’ve even given them favorable reviews before (at their request)….but honestly today was the end for me. I did not have an appointment (and neither did about 4 people behind me) but I had my pedicure completed without to much wait ti… then I was told that the gentleman who did my toes could not do my nails… and I was sat to the side and asked to wait for a minute. I waited and waited. finally the manager (who is supposed to make sure you’re satisfied before you leave) started a simple manicure. not only did he cut my cuticle and didn’t even file each of my nails (they were left jagged and uneven), he put the polish on and it was terrible. I asked several times about the color not matching my toes but he just kept going. When he was done I brought it to his attention and he acted like I was the unreasonable one. He just slid back over to the next chair and started to do her nails. Then another lady came over and started telling me essentially it wasn’t their fault because it was a manufacturing air which I understand but that isn’t my fault either. She then began to tell me how other people had waited over an hour to get their nails done but I had been there for almost 2 hours. I watched at least four people without an appointment who came in after me get their service completed before me. Before I finally decided just to say forget it and I would just pay for my toenails I was told not to talk bad about the gentleman who had done my pedicure only because I mentioned that he could’ve done my nails and I would’ve already been finished. This was the most frustrating experience, terrible customer service, poor craftsmanship, and I was actually insulted and scolded before I left as an unhappy and very miss treated customer. I would not suggest anyone go to the salon. They are very poor organization and shuffle people around . Then you get shuffled through and rushed. I am a native of this town, a fairly long-term customer at their salon, and unfortunately I will have to find another place to go. This was just unacceptable business practice.
Payton Hornung
I went in to get a fill and I was taken to Toms table and I wanted a ombré fill that is what I previously had. During my manicure I was cut multiple times. He went way too fast and did not take time to make my nails right. After I was done I realized that my nails are unevenly shaped. Even the ombré is poorly blended. With visibly three different colors not blended together. It was just a fill and my total was $40. Way too expensive for a poorly done fill. I am not one to write a review but I am so disappointed I just had to share this.
… moreSavannah Wassom
Got my nails done 6 days ago, mostly all are now cracking. Thought the file felt hot when he was filing down my nails, didn’t say anything. I figured he knew what he was doing, I should have spoken up. I loved the nails after they were done, they were beautiful. But now they are cracked and BLEEDING through the cracks. They hurt so badly, I can feel them all throbbing. I have no idea how we are going to soak these off with all these open wounds. Ive tried to call several times with no answer. Im going to keep trying and will update if they attempt to make this right. Also would like to mention that this was my first time using this shop, and I have had my nails done consistently for close to two years now, and have NEVER had this issue.
… moreAllison Tatman
Positive: Cleanliness, Professionalism, Punctuality, Quality, Valuefirst time here and not disappointed at all!! i made an appointment with helen and she was WONDERFUL. she was super gentle, very kind and did a fantastic job. the shop was clean and quiet. defiantly recommend!!update: it’s been a YEAR strong with helen as my go-to and the quality has never diminished!Services: Nail art, Acrylic nails, Manicure, Gel manicures, Pedicurefirst time here and not disappointed at all!! i made an appointment with helen and she was WONDERFUL. she was super gentle, very kind and did a fantastic job. the shop was clean and quiet. defiantly recommend!! …More
first time here and not disappointed at all!! i made an appointment with helen and she was WONDERFUL. she was super gentle, very kind and did a fantastic job. the shop was clean and quiet. defiantly recommend!!
Emma Hicks
I asked for a round, almond shaped black French. This is what my thumb looks like. That isn’t round. Jimmy was also rude and hurt the cuticles on my pinky and ring finger. Nail art, Acrylic nails, Gel manicures
… more