Elevate Beaute Inc

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI would recommend the hydro facial by Elizabeth! She did an amazing job!The staff is very professional and friendly! It’s a very clean place and they are always very timely!I would recommend any service that they offer. You will be highly satisfied!Service: Skin treatmentsI would recommend the hydro facial by Elizabeth! She did an amazing job!The staff is very professional and friendly! It’s a very clean place and they are always very timely! …More

I would recommend the hydro facial by Elizabeth! She did an amazing job!

Critical: Professionalism, ValueI’ve always bought my wife gift cards for this salon for years, it was her favorite salon. I purchased a new gift card recently for her so she can get her normal massage, manicure or whatever. After booking a massage from the business website she is told the night before her appointment that she cannot use the gift card because the new massage therapist doesn’t work directly for the salon! What exactly is the point of me buying a gift card then being told by the business that the cards cannot be used for services that you have always used them for? Horrible customer service, this is not on the employee, it’s 100% on the ownership. If you’re a business and change your rules on something as big as gift card usage, you should let customers know at purchase, if you don’t, you should remedy the situation, not tell the customer there is nothing that can be done. Straight up horrible customer service. Will be taking our business elsewhere from now on.I’ve always bought my wife gift cards for this salon for years, it was her favorite salon. I purchased a new gift card recently for her so she can get her normal massage, manicure or whatever. After booking a massage from the business …More

I’ve always bought my wife gift cards for this salon for years, it was her favorite salon. I purchased a new gift card recently for her so she can get her normal massage, manicure or whatever. After booking a massage from the business website she is told the night before her appointment that she cannot use the gift card because the new massage therapist doesn’t work directly for the salon! What exactly is the point of me buying a gift card then being told by the business that the cards cannot be used for services that you have always used them for? Horrible customer service, this is not on the employee, it’s 100% on the ownership. If you’re a business and change your rules on something as big as gift card usage, you should let customers know at purchase, if you don’t, you should remedy the situation, not tell the customer there is nothing that can be done. Straight up horrible customer service. Will be taking our business elsewhere from now on.