Elements Massage

  4.6 – 134 reviews   • Massage therapist

The Elements Way™ is our difference. At Elements Massage Newton, we only do massage. It’s therapeutic, handcrafted, and personalized. Our expert certified therapists are focused on delivering a massage that is responsive to the individual needs of our clients- simply, it is a better massage.

Elements Massage 02465

Appointments: elementsmassage.com

Hours

Saturday9 AM–9 PM
Sunday9 AM–9 PM
Monday9 AM–9 PM
Tuesday9 AM–9 PM
Wednesday9 AM–9 PM
Thursday9 AM–9 PM
Friday9 AM–9 PM

Address and Contact Information

Address: 1290 Washington St, West Newton, MA 02465

Phone: (857) 760-4885

Website: https://elementsmassage.com/newton?utm_medium=yext&utm_source=gmb&y_source=1_MTU1OTg5NDMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

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Reviews

Lauren Bernard
I have been coming to Elements Massage in Newton for since it opened, some 12 or so years ago. It’s not convenient to where I live, but more than worth the commute. I’ve tried other, more convenient places but always came back here because of wonderful staff and superbly skilled massage therapists, Evan and Agusti especially. More than anything else, their massages helped me recover from injuries and surgery; soothe my frayed nerves after becoming a parent late in life; and most recently, helped alleviate the terrible anxiety caused by the pandemic. I can say with 100% certainty that I am a healthier person—both physically and emotionally—because of their skill and their wonderfully therapeutic massages. Thank you!
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GC
Awful experience here. The one star is for Yovana, my masseuse, who was consistently wonderful. I purchased many sessions and had collected several credits as I was unable to use them due to a prolonged illness in 2022. Apparently, when I cancelled my membership there was some fine print I missed, indicating a deadline for redeeming my remaining sessions (3). I called Elements West Newton to schedule a massage for my sister who has been taking care of me and they refused to let me redeem even one session for this purpose. Even after informing the manager that I had a bilateral mastectomy the day before yesterday she refused to make an exception since it’s 11 days after the deadline. I understand it’s my responsibility to read the fine print before I sign anything but to me this was a simple request from a loyal customer who has spent hundreds of dollars there. She had an opportunity to make one exception so I could gift my caregiver a massage and she refused. The manager was cold and unyielding. I’m shocked that she had no interest in accommodating this request. Instead of taking an opportunity to demonstrate excellent customer service and an appreciation for loyal customers such as myself, she chose to drive away a dedicated client. Even after I recover from my mastectomies I will never go back here. They should be ashamed of themselves. I will encourage anyone interested to find another location rather than support a company with so little integrity.
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Christina G.
I urge everyone who is considering visiting Elements, especially the Newton location, to think twice. Your health could be compromised. I contracted COVID after my recent massage session with a male therapist. He was not wearing a mask and was sweating profusely and talking very loudly. He would wipe his sweat with his arms and instead of washing that off, he would continue the massage with his hands and sweaty arms. I tried not to make a big deal at the time, thinking I’ll just take a hot shower when I get home. However, symptoms started emerging pretty quickly after that session and it was soon after confirmed. I had tested negative prior to the session and then positive after the session. I did not visit anywhere else. This was it.
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Heather
Everyone at the Newton location is so nice and friendly. And Tiffanie is literally the best massage therapist – I always feel so relaxed. I highly recommend her to all my friends.
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MaryAnne P
Yari is an amazing massage therapist. She truly listens to your needs and concerns and makes sure she is giving the right amount of theraputic pressure. She is very professional and kind. She is a 10+ all around! And the staff is always very professional and friendly and I always feel relaxed and serene when I am there.
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Tania Libertad
I highly recommend Elements Massage in Newton. Everyone is very caring, attentive and extremely professional! I love it so much and can’t wait to visit it again.
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Avi Cohen
I’m pretty sure I received the best Best professional massage I’ve ever had! I need deep and hard massages. My masseur was amazing! He also did some stretches I’ve never had done before. I would definitely recommend you go here. Especially if you like it hard!
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Jack Agnew
If you want a great massage at affordable prices, Elements is for you. I joined over a year ago and in that time have gone to Paul and Evan and both are terrific professionals. They listen to your needs and pro-actively make suggestions about stretches and movements in between appointments so there is continuity between visits. If you want to go to a spa, get a terry cloth robe, a glass of flavored water, a light body rub and pay well over $150/hour, Elements is not for you. But if you want a nicely appointed massage center with a super nice front desk staff that offers regular and legitimate massage at an affordable price, this is for you. The value is fantastic if you are serious about getting massages on a regular basis. Try it. You’ll love it.
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Donnie Smith
I love the friendliness and cleanliness of the staff and the facility!
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Nataliia Ost
Critical: Communication, Professionalism, QualityFirst time, the 1.5h appointment scheduled for 2:45, got there at 2:40, front desk asked to fill paperwork, got into the room at 3:00, massage started at 3:10, done and standing next to the front desk at 4:06 asking why they telling me to pay for 1.5h ? Receptionist had nothing to say, but “I could not change anything, but next time ask for the discount”. Excuse me, what?+ Run of the millmassage and not a friendly environment:( $149+ $20 tip, no, thank you!First time, the 1.5h appointment scheduled for 2:45, got there at 2:40, front desk asked to fill paperwork, got into the room at 3:00, massage started at 3:10, done and standing next to the front desk at 4:06 asking why they telling me to …More
First time, the 1.5h appointment scheduled for 2:45, got there at 2:40, front desk asked to fill paperwork, got into the room at 3:00, massage started at 3:10, done and standing next to the front desk at 4:06 asking why they telling me to pay for 1.5h ? Receptionist had nothing to say, but “I could not change anything, but next time ask for the discount”. Excuse me, what?+ Run of the millmassage and not a friendly environment:( $149+ $20 tip, no, thank you!
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