Edgy Hair Salon

Critical: Professionalism, Punctuality, Quality, ValueI found myself at the wrong end of a transaction with a business with less than honest intentions. Solely based on reviews, I felt good about scheduling a haircut with Penny. But, as soon as I arrived home and really looked at my hair (and face and white top: plastered with cut hair.re: white top – she just had me put the robe over my clothes at the chair)…the realization that I did not receive a proper haircut started to dawn on me. I went in for a long layered haircut (this is not a new-to-me style; it’s been my hairstyle for years). Next thing I noticed is that she starts thinning my hair. No cutting or shaping. Just thins… I remember seeing her digging in her rolling cart looking for something…did she not have her tools there?? For the entirety of my haircut, the only tool used were the THINNING SHEARS! No wonder my hair looked hacked. But, everyone makes mistakes. I went back the following morning to make things right. Young Lee, the other owner, started to lecture me on what a layered cut is supposed to be… but, after a couple of passes through my hair, he claims Penny “cut my hair correctly but left some pieces long.” His next appt arrived and he says something to the effect of it’s better and, so, that was the end of my time with him. I did thank him for his time. He spent approx. 10 mins on my hair. See pic (taken after both Penny and Young cut my hair). Yes, my hair is better than what Penny did, but, is it right? even a haircut? what I asked for? paid $80 + $20 tip for? I also phoned Penny a few days after requesting my $80 back…she told me she was busy and would call the next day…to this day, no call from Penny Lee of Edgy Hair Salon. The best way to prevent a bad haircut from happening is to avoid getting one in the first place…I would avoid Penny and this salon.Service: HaircutI found myself at the wrong end of a transaction with a business with less than honest intentions. Solely based on reviews, I felt good about scheduling a haircut with Penny. But, as soon as I arrived home and really looked at my hair …More

I found myself at the wrong end of a transaction with a business with less than honest intentions. Solely based on reviews, I felt good about scheduling a haircut with Penny. But, as soon as I arrived home and really looked at my hair (and face and white top: plastered with cut hair.