DreamGirls Hair Salon

Critical: Professionalism, Punctuality, Quality, ValueI would’ve put 0 stars if I could’ve !So I paid for my appointment 3 months in advance and 1 month before my appointment they called telling me my appointment was the next day. I informed them my appointment was for the following month at 8 am, I was told I can “switch” to that date but 8 am was no longer available keep in mind I paid 90 dollars for that date and time, they also couldn’t find the record of my deposit so I had to go through my bank records. So I get there at 10:30 for my 11:00 appointment it starts off well but then after my wash I sat around for 3 hours waiting ( they were over booked) then my hair got blow dried and I waited for a trim then a braid up then the tracks and style. 4 different women were in my head I asked for my edges to not be braided and they were, they changed the price by 10 dollars in the 24 hours I was told my price. They gossip and talk about the clients right there in front of us and for all the money we pay we shouldn’t have to be there for 12 hours. I didn’t get home until 10 at night because they are greedy and don’t care about our time they purposely wash your hair so you’re stuck there waiting. Then to gossip about us right in front of us, make faces and smart comments. They charge way too much money for the way they conduct business we are not cattle and I work hard for my money. I don’t know what was worse, the mix up with my date and time, the mix up of losing my deposit , the 12 hour full day , or the way they make faces and gossip about us while we are still there! Save your money ! The trick is that they trim your hair before braiding and use tea tree oil and almond oil in their hair products. That’s it, don’t fall for the Instagram hype, they are overrated, rude, unprofessional, and overpriced! They don’t even offer you refreshments or some type of credit or discount for the inconvenience and to see they’ve been doing this for years! Just greedy I’m not about to contribute to anyone’s lifestyle especially when I don’t feel appreciated and valued as a customer. This is the worse salon experience of my life I cried when I got home! Also another review stated that the braiders ask each other for help, that’s true when they are learning and I had someone practicing on my head today too! She needed help and the girl came over and did it for her and sewed the cap on so tight I had to have tonya loosen the cap before putting the tracks on, also Tanya said she doesn’t know how to not sew the tracks on too tight . Idk it just seems they are all in there to make about 10,000 a day and they dgaf about the customers. Almost 500 dollars and I’m in pain, I’m humiliated, and I’m really disappointed, also THERE IS NO SECRET, TRIM YOUR HAIR BEFORE EACH INSTALL, PUT TEA TREE OIL IN YOUR SHAMPOO & CONDITIONER, USE ALMOND OIL AND ADD TEA TREE OIL TO THAT, THATS LITERALLY ALL THEY DO! DONT WASTE YOUR MONEY! OVERPRICED, RUDE, & UNCOMFORTABLE! Such a disappointment, I left an honest review on yelp and they had it removed. Stay away from them don’t let them use you to keep up their over their means lifestyles EDITED to add: they lied to Yelp and had my Yelp review removed, I will be adding it back!Services: Hair extensions, HairstylingI would’ve put 0 stars if I could’ve !So I paid for my appointment 3 months in advance and 1 month before my appointment they called telling me my appointment was the next day. I informed them my appointment was for the following month at 8 …More

I would’ve put 0 stars if I could’ve !So I paid for my appointment 3 months in advance and 1 month before my appointment they called telling me my appointment was the next day. I informed them my appointment was for the following month at 8 am, I was told I can “switch” to that date but 8 am was no longer available keep in mind I paid 90 dollars for that date and time, they also couldn’t find the record of my deposit so I had to go through my bank records. So I get there at 10:30 for my 11:00 appointment it starts off well but then after my wash I sat around for 3 hours waiting ( they were over booked) then my hair got blow dried and I waited for a trim then a braid up then the tracks and style. 4 different women were in my head I asked for my edges to not be braided and they were, they changed the price by 10 dollars in the 24 hours I was told my price. They gossip and talk about the clients right there in front of us and for all the money we pay we shouldn’t have to be there for 12 hours. I didn’t get home until 10 at night because they are greedy and don’t care about our time they purposely wash your hair so you’re stuck there waiting. Then to gossip about us right in front of us, make faces and smart comments. They charge way too much money for the way they conduct business we are not cattle and I work hard for my money. I don’t know what was worse, the mix up with my date and time, the mix up of losing my deposit , the 12 hour full day , or the way they make faces and gossip about us while we are still there! Save your money ! The trick is that they trim your hair before braiding and use tea tree oil and almond oil in their hair products. That’s it, don’t fall for the Instagram hype, they are overrated, rude, unprofessional, and overpriced! They don’t even offer you refreshments or some type of credit or discount for the inconvenience and to see they’ve been doing this for years! Just greedy I’m not about to contribute to anyone’s lifestyle especially when I don’t feel appreciated and valued as a customer. This is the worse salon experience of my life I cried when I got home! Also another review stated that the braiders ask each other for help, that’s true when they are learning and I had someone practicing on my head today too! She needed help and the girl came over and did it for her and sewed the cap on so tight I had to have tonya loosen the cap before putting the tracks on, also Tanya said she doesn’t know how to not sew the tracks on too tight . Idk it just seems they are all in there to make about 10,000 a day and they dgaf about the customers. Almost 500 dollars and I’m in pain, I’m humiliated, and I’m really disappointed, also THERE IS NO SECRET, TRIM YOUR HAIR BEFORE EACH INSTALL, PUT TEA TREE OIL IN YOUR SHAMPOO & CONDITIONER, USE ALMOND OIL AND ADD TEA TREE OIL TO THAT, THATS LITERALLY ALL THEY DO! DONT WASTE YOUR MONEY! OVERPRICED, RUDE, & UNCOMFORTABLE! Such a disappointment, I left an honest review on yelp and they had it removed. Stay away from them don’t let them use you to keep up their over their means lifestyles EDITED to add: they lied to Yelp and had my Yelp review removed, I will be adding it back!

Critical: Professionalism, PunctualityLadies please save your money and time by NOT patronizing this salon. The quality of hair care provided isn’t worth the long hours spent in the salon and mistreatment you’ll receive as a client.I’ve been patronizing Dreamgirls for nearly 5 years. My stylist was Tiffany and I must say she is unprofessional and lacks the ability to effectively communicate with clients. For example, It takes her several days to provide availability and overall feedback regarding your appointments. No one at the salon answers the phone. If you’re lucky enough to receive an appointment, be prepared to sit in the salon for 5+ hours or even longer if you are booked for an install. Tiffany wiill make ZERO effort to adjust her schedule to accommodate you if she’s mistakenly booked you for a date she isn’t available. Most recently,I had an appt scheduled for a weave removal. 3 business days before my appt, Tiffany sends a text stating she’s actually off the day she booked my appt. After delayed responses for a resolution to ensure my weave could be taken down on or before my initial appt, I receive a response several hours later at the end of the next business day stating another stylist can take my weave down at a time I’m scheduled to be out of town, which I had already communicated to her. I was given nothing but passive aggressive excuses (see attached screenshots) and no true effort to correct her error. Tiffany stated she did her best to accommodate me. If attempting to schedule me with another stylist during a time I’m scheduled to leave town is her best, I’d hate to see her worse. She claims her assistant can’t come in when she isn’t there AND that her wrist is sprained. This is totally unacceptable. Tiffany could have stepped in to take it down but she never offered this as an accommodation to correct her mistake. What type of business are they running? Definitely not 1 I will continue to spend my money with any longer.My advice to Dreamgirls is improve your customer service skills and start treating your customers like you value their business. Stop overbooking clients, hire a receptionist, and develop a plan to decrease the turnover of assistants to ensure they are available to help you run a better business.Ladies please save your money and time by NOT patronizing this salon. The quality of hair care provided isn’t worth the long hours spent in the salon and mistreatment you’ll receive as a client. …More

Ladies please save your money and time by NOT patronizing this salon. The quality of hair care provided isn’t worth the long hours spent in the salon and mistreatment you’ll receive as a client.