Drama Beauty Cicero

Critical: PunctualityI was referred by a coworker and I loved the work saw on her hair . I had been looking for a professional hair stylist that could do my Balayage. I scheduled my appointment to get my hair done by Monica. The day of my appointment which was at 11:30am. I got there on time and take in mind That it’s 45 mins Drive for me to this salon but I still wanted to see her work. I’m outside the salon waiting, 30 minutes passed by , 1 hours passed by, no sign of anyone In the salon nor answering my calls. After an hour of waiting outside, I see someone coming in the salon which works there and I tell her I had an appointment for 11:30 and I had been waiting. She calls monica and Monica had no clue she even had an an appointment scheduled in her agenda , anyways she says she’ll be in the salon in 5 mins. Another 30 mins passed by and at this point I’m just tired of waiting,like people have things to do!!…. I still remained polite and decided to try again since we are all humans an mistakes are made.There I go scheduling my appointment with Monica again the following week to see if this time she actually gets there on time for her client – scheduled for a Friday at 11:30AM just like last week, I get there and the salon is closed again. Monica never got there i even had to get her personal normal from my co worker since no one answered at the salon. Monica was very rude when I told her I had been waiting outside her salon for an hour it sounded like she didn’t even care about the clients that are referred.I was very disappointed cause I really wanted my hair done but I guess some business owners don’t care about their agenda or clients. So ignorant.I never got to see her work but doing this to a new client it tells you a lot about what type of business owner this person is. Definitely not a hater but girl needs to step it up and take care of her business.Service: HairstylingI was referred by a coworker and I loved the work saw on her hair . I had been looking for a professional hair stylist that could do my Balayage. I scheduled my appointment to get my hair done by Monica. The day of my appointment which was …More

I was referred by a coworker and I loved the work saw on her hair . I had been looking for a professional hair stylist that could do my Balayage. I scheduled my appointment to get my hair done by Monica. The day of my appointment which was at 11:30am. I got there on time and take in mind That it’s 45 mins Drive for me to this salon but I still wanted to see her work. I’m outside the salon waiting, 30 minutes passed by , 1 hours passed by, no sign of anyone In the salon nor answering my calls. After an hour of waiting outside, I see someone coming in the salon which works there and I tell her I had an appointment for 11:30 and I had been waiting. She calls monica and Monica had no clue she even had an an appointment scheduled in her agenda , anyways she says she’ll be in the salon in 5 mins. Another 30 mins passed by and at this point I’m just tired of waiting,like people have things to do!!…. I still remained polite and decided to try again since we are all humans an mistakes are made.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueMonica and her crew are AMAZING ! She was fun to be around and her hair styling/balayage abilities are a gift from god!! This is the best haircut/hair styling I have had !!!!Services: Balayage, Hairstyling, Haircut

Monica and her crew are AMAZING ! She was fun to be around and her hair styling/balayage abilities are a gift from god!! This is the best haircut/hair styling I have had !!!! Balayage, Hairstyling, Haircut

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI love the staff all the girls are fabulous I love my hair is great there is always something new for meServices: Hair extensions, Hairstyling, Makeup services

I love the staff all the girls are fabulous I love my hair is great there is always something new for me Hair extensions, Hairstyling, Makeup services