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Located In: Rockland Trust Bank: ATM
Hours
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
| Saturday | 1–5 PM |
| Sunday | Closed |
| Monday (Washington’s Birthday) | 11 AM–9 PM Hours might differ |
| Tuesday | 11 AM–9 PM |
Address and Contact Information
Address: 379 Main St, Medford, MA 02155
Phone: (617) 454-4600
Website: https://www.donnarainsmassage.com/
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Reviews
Adelaide Procter
I booked a massage with Donna 3 months ago since she had no availability when I was booking. I saw this as a sign that she was well loved by her clients and worth the wait. Pre covid I used to get massages once per month due to really tight and painful connective tissue. Needless to say I was looking forward to this day for quite a while. Well, after getting 2 reminders, filling out every intake form, I showed up 5 minutes before my appointment to find no one there. Thankfully Jenna at the Corner Studio was upstairs and kindly offered to call Donna for me otherwise I would have been wondering what happened and waisted even more of my day. Turns out Donna had a legitimate reason, but simply forgot to call me to cancel. I understand mistakes happen but the reason for my review is the fact that she never apologized directly to me for the inconvenience or offered me anything to make it right. All she did was apologize to Jenna through the phone, who was put in an uncomfortable situation and mention to Jenna that I could rebook an appointment for her next available time in another month. That is not any way to treat a customer so I felt the need to share my experience. I gave three stars instead of 1 because I have heard that if you can actually get a massage from her, it is fairly good.
… moreDavid Krueger
Positive: QualityUpdated: Initially I had scheduled an appointment for my girlfriend, but upon arriving, the therapist wasn’t there. Upon hearing back, something had come up where she couldn’t make it and had forgotten to let us know. She was extremely apologetic and made it up to my girlfriend and more. I read another post about something similar, so I might suggest texting/calling/emailing the day before/of to confirm. Other than that, she said the therapist was extremely knowledgeable, professional, and overall had a very pleasurable experience.Updated: Initially I had scheduled an appointment for my girlfriend, but upon arriving, the therapist wasn’t there. Upon hearing back, something had come up where she couldn’t make it and had forgotten to let us know. She was extremely …More
Updated: Initially I had scheduled an appointment for my girlfriend, but upon arriving, the therapist wasn’t there. Upon hearing back, something had come up where she couldn’t make it and had forgotten to let us know. She was extremely apologetic and made it up to my girlfriend and more. I read another post about something similar, so I might suggest texting/calling/emailing the day before/of to confirm. Other than that, she said the therapist was extremely knowledgeable, professional, and overall had a very pleasurable experience.
J B
I had my first massage with Donna (and first ever) recently, and she was very helpful during the process. She was extremely nice, talked me through everything, and made sure I was always comfortable with what was going on. On top of that, I thought that the massage was great. I would highly recommend her services, especially if you are new to massage!
… moreShino Ito
I work out a lot and my body is full of nots. With touch of amazing Donna, my body feels renewed and new! I first tried 60 minutes, but now I do 90 minutes so she can go throughly all my body, head to toe (literally). Before the massage, I usually tell her what were my “need attention” spots then and she would make sure get them throughly. She also told me one area of my body was more tense. It gave me bigger picture of what was going on my body. I had injury in one side that were affecting much more than I realized and that also explain performance issues I was having. Mind blown! On top of all that, not only she makes you feel great and comfortable, she was super friendly and love seeing her. I cannot recommend her enough. Go see Donna!!!
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