DL Nail Spa Orlando

Critical: Professionalism, QualityI came here because I had a coworker that gets her fingernail done here. I figured I would give it a try because hers always looks pretty. I didn’t request her nail tech (Tyler) because I didn’t know what time I would be in the area, so I went in as a walk-in. I was handed the gel nail colors rings and was told 10 minutes which is definitely reasonable. I was sat down for my pedicure in the 10 minutes timeframe, but without water running and the person didn’t get to me for another 5-10 minutes before starting the water and beginning my pedicure. I showed her the color I choose and she told me that they didn’t have any of the colors on that particular ring. The tech cut the side of my foot with the cheese grinder (photo below) she said sorry than said it was because my skin was too soft. I have never been cut like that before, let alone being told it’s my fault because my skin is too soft. I still let her do my fingernails because everyone was busy and figured I have wouldn’t have the cheese grinder used on my hands. She cut my skin on almost half of my fingers (to the point I had to pull back and say something). I know this happens rarely on occasion but it was way too often. She proceeded to tell me again that my skin was too soft. It’s been 5 days and my toe still hurts and to have to wear a bandage over it since it wasn’t just a scratch. My gel polish on my nails already starting to lift. I was just frustrated by the time I left that I didn’t catch her name. If I decided to ever go back I am only going to request Tyler (whom my coworker goes to). Just beware of certain techs.Services: Gel manicures, PedicureI came here because I had a coworker that gets her fingernail done here. I figured I would give it a try because hers always looks pretty. I didn’t request her nail tech (Tyler) because I didn’t know what time I would be in the area, so I …More

I came here because I had a coworker that gets her fingernail done here. I figured I would give it a try because hers always looks pretty. I didn’t request her nail tech (Tyler) because I didn’t know what time I would be in the area, so I went in as a walk-in. I was handed the gel nail colors rings and was told 10 minutes which is definitely reasonable. I was sat down for my pedicure in the 10 minutes timeframe, but without water running and the person didn’t get to me for another 5-10 minutes before starting the water and beginning my pedicure. I showed her the color I choose and she told me that they didn’t have any of the colors on that particular ring. The tech cut the side of my foot with the cheese grinder (photo below) she said sorry than said it was because my skin was too soft. I have never been cut like that before, let alone being told it’s my fault because my skin is too soft. I still let her do my fingernails because everyone was busy and figured I have wouldn’t have the cheese grinder used on my hands. She cut my skin on almost half of my fingers (to the point I had to pull back and say something). I know this happens rarely on occasion but it was way too often. She proceeded to tell me again that my skin was too soft. It’s been 5 days and my toe still hurts and to have to wear a bandage over it since it wasn’t just a scratch. My gel polish on my nails already starting to lift. I was just frustrated by the time I left that I didn’t catch her name. If I decided to ever go back I am only going to request Tyler (whom my coworker goes to). Just beware of certain techs.