Located In: Tops Plaza
Address and Contact Information
Address: 9648 Transit Rd # 300, East Amherst, NY 14051
Phone: (716) 688-3828
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Reviews
Ollie m
Terrible experience here. I came in for a gel polish and wanted something called an “American French tip” it’s essentially an off white color on the tip with a coat of pink over the top. It gives a very natural looking finished nail as oppose to the starkness of a French tip. I picked out the two colors I wanted to use and the nail tech refused to do it because he thought it would “look bad.” I told him it’s fine, I’ve had it done before. He continued to refuse me. I showed him pictures of what it looks like. He still refused. I said “can you at least try it on one nail and then if you don’t like it you can take it off” He said no the UV lamp will make it semi permanent and hard to come off, (I know how gel nails work) so I asked if he could do one and told him not to put it under the lamp, just so we could see what it looks like..STILL REFUSED ME …At this point I couldn’t even believe I basically had to resort to begging someone who should have been doing what I asked for the first time with no questions. I realized it was time to leave. This man should be listening to what his customers want, not what “he thinks will or won’t look good” I went right next door to Richards Nail salon and the nail tech was happy to do it, and my nails turned out beautiful and natural like I wanted. If you are in this plaza, please go around the corner to Richards. The man who works at this place obviously has no idea how customer service works. I told my girl at Richards what happened and she told me they get a lot of customers who have had bad experiences there who end up coming around the corner to her!
… moreMichelle Ngo
It was a great experience, even for me who has been to many nail salons before, but this salon is the only one that has truly made me feel relaxed, while I got my nails done. I also received great customer service in BM Nails and I would truly enjoy getting my nails done here again. I hope everyone who comes here for the first time feels the same.
… moreAnna Alex
Was expecting a better service but the employees of the saloon treat their customers indifferently. Had such a bad experience that I would never suggest anyone to go there. Also the manicure service that they provided was very much a disaster.
… moreShreya Tripathi
I got gel manicure with white tips and eyebrow waxing. They did a good job. Friendly staff. Hygienic and clean equipments..
… moredonald robinson
No problems, exactly what I wanted was competent and well done.Thanks.
… moreanna skop
Very nice and pink and white nails.
… more