Diva Nails & Spa

Critical: ProfessionalismI’ve gone to this place three times; received service twice. First time was good! Really good service, great customer service. Next brought my daughter and some friends and got all of us mani/pedis while I was getting my nails done the man told me he wouldn’t do color because my nails were short; wait what?? I was just here and got my nails painted…my nails weren’t nubs just not artificial extensions. The problem was he just didn’t want to do them but he still charged me for a full manicure but turned around and charged my daughter extra because she asked for a different color on one of her nails (which btw were short) but done by another person there. I figured out that he just didn’t want to do it because he also stated he didn’t do pedicures either. ((Sigh)) this is a nail salon and you’re essentially saying you don’t do nails, sir!! That experience should’ve been my last experience but we tried to go back this Saturday as a walk in and although it said “walk in welcome” and there was only 2 people in the shop he (same guy who I believe is the owner/manager) said he had no more appointments; sir it’s 3pm on Saturday?? I hope they understand that there’s an Asian nail salon on every block/shopping strip and not doing nails is essentially going to push them out of business. Needless to say, I won’t be coming back! And ask that others stay away tooServices: Pedicure, ManicureI’ve gone to this place three times; received service twice. First time was good! Really good service, great customer service. Next brought my daughter and some friends and got all of us mani/pedis while I was getting my nails done the man …More

I’ve gone to this place three times; received service twice. First time was good! Really good service, great customer service. Next brought my daughter and some friends and got all of us mani/pedis while I was getting my nails done the man told me he wouldn’t do color because my nails were short; wait what?? I was just here and got my nails painted…my nails weren’t nubs just not artificial extensions. The problem was he just didn’t want to do them but he still charged me for a full manicure but turned around and charged my daughter extra because she asked for a different color on one of her nails (which btw were short) but done by another person there. I figured out that he just didn’t want to do it because he also stated he didn’t do pedicures either. ((Sigh)) this is a nail salon and you’re essentially saying you don’t do nails, sir!! That experience should’ve been my last experience but we tried to go back this Saturday as a walk in and although it said “walk in welcome” and there was only 2 people in the shop he (same guy who I believe is the owner/manager) said he had no more appointments; sir it’s 3pm on Saturday?? I hope they understand that there’s an Asian nail salon on every block/shopping strip and not doing nails is essentially going to push them out of business. Needless to say, I won’t be coming back! And ask that others stay away too

Critical: Professionalism, Punctuality, ValueMade an appointment for 4:30 and was told which pedicure chair to sit in. I sat for about 20 minutes without anyone saying a word to me, or looking in my general direction. Then a male tech comes over and starts filling the tub without saying anything. He tapped my foot to indicate I should put it in the water.The massage felt great, the clean up of my nails felt rough though. He painted my nails, without toe wedges (which I noticed other customers had), and walked me to where I would get my manicure. When I washed my hands, I noticed that my toe nail polish had already smudged.He didn’t speak to me during the manicure either. The staff were all talking to each other in their native language and I noticed that all the other customers sat in silence as they were worked on.Then he sat me by the dryers, without saying a word to me or telling me how long to sit there. So I sat in a corner, facing a wall, for 15 minutes before I grabbed my things and left.All in all, not a very welcoming environment. I left with smudged toes and bubbled, uneven nails.Services: Pedicure, ManicureMade an appointment for 4:30 and was told which pedicure chair to sit in. I sat for about 20 minutes without anyone saying a word to me, or looking in my general direction. Then a male tech comes over and starts filling the tub without …More

Made an appointment for 4:30 and was told which pedicure chair to sit in. I sat for about 20 minutes without anyone saying a word to me, or looking in my general direction. Then a male tech comes over and starts filling the tub without saying anything. He tapped my foot to indicate I should put it in the water.

Critical: QualityI got my acrylics done today, i had a good past with this salon but this time my nails were bleeding for over an hour after. also the whole vibe of the place made me personally very uncomfortable. if you aren’t a regular here it seems like they don’t care.Service: Acrylic nails

I got my acrylics done today, i had a good past with this salon but this time my nails were bleeding for over an hour after. also the whole vibe of the place made me personally very uncomfortable. if you aren’t a regular here it seems like they don’t care. Acrylic nails

Critical: Professionalism1st time visit & my last. I was shopping in the area & decided to stop for a manicure & pedicure. I read the sign on the door “Walk-ins Welcome”…not so. It was a mid-morning Saturday, 2 customers In the back having pedicures, the Rude man at front asked how can he help me, I asked for a Mani/Pedi, he then asked “did I have an appointment”? I replied No, the sign says “Walk-ins Welcome”, mind u I was prepared to wait a bit if I had too, he proceeds to advise me that his 1st appointment available is at 5:30pm. I agree with an earlier review by another client, I could definitely understand the “click-ish” ways. Nail salons, are dime a dzn, I’ll take my $$ elsewhere!1st time visit & my last. I was shopping in the area & decided to stop for a manicure & pedicure. I read the sign on the door “Walk-ins Welcome”…not so. It was a mid-morning Saturday, 2 customers In the back having pedicures, the Rude man …More

1st time visit & my last. I was shopping in the area & decided to stop for a manicure & pedicure. I read the sign on the door “Walk-ins Welcome”…not so. It was a mid-morning Saturday, 2 customers In the back having pedicures, the Rude man at front asked how can he help me, I asked for a Mani/Pedi, he then asked “did I have an appointment”? I replied No, the sign says “Walk-ins Welcome”, mind u I was prepared to wait a bit if I had too, he proceeds to advise me that his 1st appointment available is at 5:30pm. I agree with an earlier review by another client, I could definitely understand the “click-ish” ways. Nail salons, are dime a dzn, I’ll take my $$ elsewhere!