Dimensions In Hair Salon and Barbershop

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueMy experience was amazing. The shop was very clean and all of the ladies were professional. I thought I could color my hair at home and I ended up creating a multi color disaster. My stylist was Johanna and she completely transformed my color and gave me the style that I wanted. She was very realistic on what was achievable and in my opinion she went above and beyond . Not only that ……. I am almost a month recovering from surgery and she accommodated me to the fullest and for that I am very grateful. It’s definitely true when you look good you feel good.Service: HairstylingMy experience was amazing. The shop was very clean and all of the ladies were professional. I thought I could color my hair at home and I ended up creating a multi color disaster. My stylist was Johanna and she completely transformed my …More

My experience was amazing. The shop was very clean and all of the ladies were professional. I thought I could color my hair at home and I ended up creating a multi color disaster. My stylist was Johanna and she completely transformed my color and gave me the style that I wanted. She was very realistic on what was achievable and in my opinion she went above and beyond . Not only that ……. I am almost a month recovering from surgery and she accommodated me to the fullest and for that I am very grateful. It’s definitely true when you look good you feel good.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueToday was a great day! Thank you Lisa the owner of dimensions in hair salon for responding quickly to my call!!! I truly love ❤️ the salon & the set up there & the warm welcome coming into the salon for the first time! Thank you Johanna for calling me back and setting up my appointment! I truly had an A experience with Johanna the services she gave me was a relaxer, color & hair cut. Smooth & polished!!!The process was Effortless with Johanna!!! I was absolutely happy with everything she did for me!!! I came 1hr 1/2 to come & I most definitely will be back !!! Great positive vibes & great energy at the salon very professional, clean, great quality!!! Thank you!!!Service: HairstylingToday was a great day! Thank you Lisa the owner of dimensions in hair salon for responding quickly to my call!!! I truly love ❤️ the salon & the set up there & the warm welcome coming into the salon for the first time! Thank you Johanna for …More

Today was a great day! Thank you Lisa the owner of dimensions in hair salon for responding quickly to my call!!! I truly love ❤️ the salon & the set up there & the warm welcome coming into the salon for the first time! Thank you Johanna for calling me back and setting up my appointment! I truly had an A experience with Johanna the services she gave me was a relaxer, color & hair cut. Smooth & polished!!!The process was Effortless with Johanna!!! I was absolutely happy with everything she did for me!!! I came 1hr 1/2 to come & I most definitely will be back !!! Great positive vibes & great energy at the salon very professional, clean, great quality!!! Thank you!!!

Critical: Cleanliness, Professionalism, Quality, ValueI went to this salon for my sister’s wedding. I called a week in advance and couldn’t get a hold of a single person. When someone finally got on the phone, she was incredibly dismissive. And very rude. I went in person a week later, and spoke to Anne, and she stated she could do my hair. All I asked for was curls, on my short cut, she said she could do it. My mother also asked for help from another woman there, and she was incredibly rude. Still, she was the only black owned salon, close, and the ratings were decent. When I got to the salon, that’s when Anne told me that salon policy required me to get a shampoo, conditioner and mold for my hair. I told her she never mentioned this, and that I had just done my hair a 5 days ago at my usual salon in Atlanta, and she told me she couldn’t do my hair without it. My thing, is that she could have told me that prior to coming, because I never would have booked. She set me in a chair to wash my hair, and I watched as two other people were put in the exact same chair after me. No one even tried to wash the sink after each client, or disinfect it. She then slathered hair foam into my hair and left me to dry while my hair molded. Once my hair was dry, she combed out most of the mold! Even the back that was supposed to remain flat. The back lifted THAT DAY. And she had to re-straighten the part that was supposed to remain flat. I told her I wanted to see what she was doing, to tell her what I wanted, and she said she doesn’t allow, or work like that. My personal hair stylist always lets me see her work, so I can telll her if I don’t like something. She then cut the front of my hair be because she claimed it was uneven, though I told her I didn’t want any hair cut. This left me with a completely straight front, which I DID NOT WANT. She also put wayyy too much product, because the hair form started coming out in white flakes, which she claimed was my dandruff, which is funny, since she had JUST washed my hair, and I literally never have dandruff. She just didn’t know how to work on my previous cut, and wanted to cut it some more, because she couldn’t see how it was laid. I was VERY disappointed with my service, and think you should save your money if you’re thinking of coming here. Or at least avoid AnneUpdate: The lack of accountability is actually crazy. The OWNER may answer the phone when she’s there, but the other employees just about never do. I called about 10x before Anne answered, and she was extremely rude even then. And I didn’t assume anything. I would never know if y’all sprayed overnight, so that’s above me. But ma’am, an assumption is when I didn’t ask any questions. I asked if a service could be completed and I was told that it could be. An explanation of your salon requirement of a shampoo, would’ve sufficed, and I would’ve gone elsewhere. If she couldn’t just curl my hair, I would have gone elsewhere. She told me I’d be in and out in maybe less than 30 min when I asked her to curl my hair. Please, don’t ever try to blame me for your carelessness. You seem on point as an owner, but your employees are very lack luster. The “salon experience” left my hair dry as ever, with a tremendous amount of product buildup, and a botched cut. I’m just glad it didn’t cost as much as my regular salon. Manners go a long way ma’am, so you be blessed.Service: HairstylingI went to this salon for my sister’s wedding. I called a week in advance and couldn’t get a hold of a single person. When someone finally got on the phone, she was incredibly dismissive. And very rude. I went in person a week later, and …More

I went to this salon for my sister’s wedding. I called a week in advance and couldn’t get a hold of a single person. When someone finally got on the phone, she was incredibly dismissive. And very rude. I went in person a week later, and spoke to Anne, and she stated she could do my hair. All I asked for was curls, on my short cut, she said she could do it. My mother also asked for help from another woman there, and she was incredibly rude. Still, she was the only black owned salon, close, and the ratings were decent. When I got to the salon, that’s when Anne told me that salon policy required me to get a shampoo, conditioner and mold for my hair. I told her she never mentioned this, and that I had just done my hair a 5 days ago at my usual salon in Atlanta, and she told me she couldn’t do my hair without it. My thing, is that she could have told me that prior to coming, because I never would have booked. She set me in a chair to wash my hair, and I watched as two other people were put in the exact same chair after me. No one even tried to wash the sink after each client, or disinfect it. She then slathered hair foam into my hair and left me to dry while my hair molded. Once my hair was dry, she combed out most of the mold! Even the back that was supposed to remain flat. The back lifted THAT DAY. And she had to re-straighten the part that was supposed to remain flat. I told her I wanted to see what she was doing, to tell her what I wanted, and she said she doesn’t allow, or work like that. My personal hair stylist always lets me see her work, so I can telll her if I don’t like something. She then cut the front of my hair be because she claimed it was uneven, though I told her I didn’t want any hair cut. This left me with a completely straight front, which I DID NOT WANT. She also put wayyy too much product, because the hair form started coming out in white flakes, which she claimed was my dandruff, which is funny, since she had JUST washed my hair, and I literally never have dandruff. She just didn’t know how to work on my previous cut, and wanted to cut it some more, because she couldn’t see how it was laid. I was VERY disappointed with my service, and think you should save your money if you’re thinking of coming here. Or at least avoid Anne

Critical: Professionalism, ValueI was previously a customer of this salon on and off for many years, meanwhile I wasn’t really conscious of the health of my hair and would go in ever so often for a silk press and it was always looked nice. I went in for box braids from a new stylist I hadn’t worked with before but had seen throughout the years of me going to the salon. To cut the chase, my experience was horrible and it prompted me to make sure i never go to a business like this again since discovering better. This is not a place for naturals or those who care about preserving the length And quality of their hair. I got box braids and not only was the experience highly unprofessional (talking on the phone loudly the entire time, completely disrespectful attitude, she was yanking on my hair with one hand, talking on the phone with the other. I had so much breakage after. She also forced me to wash my hair with their shampoo after I told her that I had already washed and deep conditioned my hair. She basically was like “nope, sorry, I’m washing it” without even looking at my hair or considering me. I do not see why anyone would put up with this type of behavior from someone of which they are paying hundreds of dollars. I want the stylists at dimensions to understand, I can get a fabulous style and good customer service at the same time. There is no need to act entitled or as though we should be lucky to be in your chair. It’s actually the other way around. I hope one day this stylist can see that and start taking her career more seriously, or find a new one.Service: HairstylingI was previously a customer of this salon on and off for many years, meanwhile I wasn’t really conscious of the health of my hair and would go in ever so often for a silk press and it was always looked nice. I went in for box braids from a …More

I was previously a customer of this salon on and off for many years, meanwhile I wasn’t really conscious of the health of my hair and would go in ever so often for a silk press and it was always looked nice. I went in for box braids from a new stylist I hadn’t worked with before but had seen throughout the years of me going to the salon. To cut the chase, my experience was horrible and it prompted me to make sure i never go to a business like this again since discovering better. This is not a place for naturals or those who care about preserving the length And quality of their hair. I got box braids and not only was the experience highly unprofessional (talking on the phone loudly the entire time, completely disrespectful attitude, she was yanking on my hair with one hand, talking on the phone with the other. I had so much breakage after. She also forced me to wash my hair with their shampoo after I told her that I had already washed and deep conditioned my hair. She basically was like “nope, sorry, I’m washing it” without even looking at my hair or considering me. I do not see why anyone would put up with this type of behavior from someone of which they are paying hundreds of dollars. I want the stylists at dimensions to understand, I can get a fabulous style and good customer service at the same time. There is no need to act entitled or as though we should be lucky to be in your chair. It’s actually the other way around. I hope one day this stylist can see that and start taking her career more seriously, or find a new one.

Positive: Cleanliness, Punctuality, Quality, ValueI think her name is Johanna she did such a good job on my hair which is thin and damaged but she brought so much life to my hair. She was pretty hard on me but I appreciate boldness and the truth. I definitely be back to her and taking her advice on staying weave free especially until I can get my hair healthy with density. The only thing bad I have to say is she can be rude a little but other than that she great.I think her name is Johanna she did such a good job on my hair which is thin and damaged but she brought so much life to my hair. She was pretty hard on me but I appreciate boldness and the truth. I definitely be back to her and taking her …More

I think her name is Johanna she did such a good job on my hair which is thin and damaged but she brought so much life to my hair. She was pretty hard on me but I appreciate boldness and the truth. I definitely be back to her and taking her advice on staying weave free especially until I can get my hair healthy with density. The only thing bad I have to say is she can be rude a little but other than that she great.