Diana Nails

Critical: QualityI wanted to love this place, the women who work here are delightful and so kind. I was welcomed, did a temperature check (COVID-19) and signed my name for contact tracing. Had a pedicure done, was amazing after being in quarantine for a year and not having one since lockdown started. Had gel paint, looks good- feet are smooth. However, when it was time to get my acrylic set put on that’s when things took a turn for the worst. My nails are uneven, each nail is a different shape, I asked for coffin shaped nails. I spoke up about the uneven shapes and she added some acrylic and tried to reshape….it didn’t work. At this point I give up advocating for myself because I was getting nowhere and had been there for 3 hours already. I asked for a simple design on 2 nails, this was also done with gel paint. The designs are uneven and she got paint all on the side of my finger and didn’t touch it up. (I received these services on March 20th) Two days after my appointment the design on my right hand peeled off! Last night, 5 days later, the design on my left hand peeled off. I wasn’t going to write a review – I was going to let it go and find another nail salon -now that both designs peeled off, I paid for gel so it should not have peeled, I had to say something.I gave 2 stars because of the atmosphere and the kindness of the staff – that’s the only thing saving me from saying 1 star -quality I would 1star.Services: Pedicure, ManicureI wanted to love this place, the women who work here are delightful and so kind. I was welcomed, did a temperature check (COVID-19) and signed my name for contact tracing. Had a pedicure done, was amazing after being in quarantine for a …More

I wanted to love this place, the women who work here are delightful and so kind. I was welcomed, did a temperature check (COVID-19) and signed my name for contact tracing. Had a pedicure done, was amazing after being in quarantine for a year and not having one since lockdown started. Had gel paint, looks good- feet are smooth. However, when it was time to get my acrylic set put on that’s when things took a turn for the worst. My nails are uneven, each nail is a different shape, I asked for coffin shaped nails. I spoke up about the uneven shapes and she added some acrylic and tried to reshape….it didn’t work. At this point I give up advocating for myself because I was getting nowhere and had been there for 3 hours already. I asked for a simple design on 2 nails, this was also done with gel paint. The designs are uneven and she got paint all on the side of my finger and didn’t touch it up. (I received these services on March 20th) Two days after my appointment the design on my right hand peeled off! Last night, 5 days later, the design on my left hand peeled off. I wasn’t going to write a review – I was going to let it go and find another nail salon -now that both designs peeled off, I paid for gel so it should not have peeled, I had to say something.