Address and Contact Information
Address: 113 Waterworks Way #140, Irvine, CA 92618
Phone: (949) 350-9666
Website: http://www.deluxemedicalspa.com/
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Reviews
Katie Shen
I had my first microneedling treatment here because of the good/cheap deal that I’ve got. However, the service was horrible. The person who helped me was a medical assistant not a nurse. Although my package included the facial and extraction, she barely took her time to prepare my skin before micro-needling. After finishing the microneedling, she just put some Aquaphor Healing Ointment on my face and give me a mask sheet to-go and told me it was done?!! My skin was all red – burning and hurting so bad but there was ZERO additional steps to cool it down to calm down the skin during the procedure. There was also no after-care instruction. She told me that I can do everything normal as long as i wear sunblock. (Really? when my face bleed after poking with millions of needles??? I literally had to come home and watch YouTube to educate myself to take care of my skin for recovery…….)
… moremarjan
If I could give zero star. Horrible place. They are not honest. They don’t hesitate to fool you if they think they could. I bought a Groupon for Tempsure envi for my arms skin tightening at this place. The day of appointment nurse could not turn on the machine. Finally she pulled another one from the other room claiming its better and stronger. She started the procedure on me but it didnt seem the right one. When it was done they didnt any offer of compromise. After getting home I found out it was Venus legacy which mostly used for removing cellulite and the price is way cheaper almost on tenth of the price of Tempsure. In addition while you can see the result even after one session of Tempsure this one needs multiple sessions which they didnt even offer it and replacing the procedure in a right way. Tried to call the spa and talk with the manager or dr couple of times but they hung up on me, ignored me and said manager will call me which never happened. They are not responsible people. Also you can see the bruise pics from my arms after wrong horrible procedure that I got. In addition Temsure envi is about couple of thousands procedure while you can find Venus for 500$ for 10 session.
… moreRich R
Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI purchased the package deal for 75 minute Anti Aging Facials for my wife at Deluxe Med Spa (Irvine) and my wife loves this place. The staff are friendly and knowledgeable. My wife is very happy with their facial services and would highly recommend you try them. You won’t be disappointed!
I purchased the package deal for 75 minute Anti Aging Facials for my wife at Deluxe Med Spa (Irvine) and my wife loves this place. The staff are friendly and knowledgeable. My wife is very happy with their facial services and would highly recommend you try them. You won’t be disappointed!
Mingze Xu
Positive: Cleanliness, Professionalism, QualityThe girls at the front desk are very friendly and efficient, especially Yi, she answered all my questions about different facials and lasers. And I had a really pleasant experience, the beautician Faye helped me to clean and extract my pores. My face is so smooth now, love this place!
The girls at the front desk are very friendly and efficient, especially Yi, she answered all my questions about different facials and lasers. And I had a really pleasant experience, the beautician Faye helped me to clean and extract my pores. My face is so smooth now, love this place!
李丽娜
Positive: Cleanliness, Professionalism, ValueI had been to this location for the past year, my skin condition has improved a lot! I used to have acnes and breakouts, then they recommended me to do hydra facial and acne master. Right now, 80% of my acnes are gone and my pores became a lot smaller. I really love this place~highly recommend^^
I had been to this location for the past year, my skin condition has improved a lot! I used to have acnes and breakouts, then they recommended me to do hydra facial and acne master. Right now, 80% of my acnes are gone and my pores became a lot smaller. I really love this place~highly recommend^^
J P
Critical: Communication, Professionalism, QualityLast week I had to wait almost 2 hours for my appointment in Irvine, then was rushed in the back for a bad botox job, that left my forehead uneven and bumpy! The top middle of my forehead is puffy and looks AWFUL when I’m on Zoom calls for work. I’m just waiting for one of my coworkers to make a comment. I will never go back to this establishment and would not recommend them. *Side note: I NEVER write reviews but am so upset that the next 3 months my forehead is going to look like this.Last week I had to wait almost 2 hours for my appointment in Irvine, then was rushed in the back for a bad botox job, that left my forehead uneven and bumpy! The top middle of my forehead is puffy and looks AWFUL when I’m on Zoom calls for …More
Last week I had to wait almost 2 hours for my appointment in Irvine, then was rushed in the back for a bad botox job, that left my forehead uneven and bumpy! The top middle of my forehead is puffy and looks AWFUL when I’m on Zoom calls for work. I’m just waiting for one of my coworkers to make a comment. I will never go back to this establishment and would not recommend them. *Side note: I NEVER write reviews but am so upset that the next 3 months my forehead is going to look like this.
Katie Adams
This spa was fantastic! Super professional, clean and friendly! Easy to get an appointment and super satisfied with my treatment.
… moreDENISE LAVOIE
Critical: ProfessionalismThis place is absolutely terrible!! Not a professional space. The nurse is the worst I have met. Very high pressure sales, they well up sell you at every visit! you may never get the same person again.
This place is absolutely terrible!! Not a professional space. The nurse is the worst I have met. Very high pressure sales, they well up sell you at every visit! you may never get the same person again.
Fatima Armani
I CALLED SEVERAL TIMES TO BOOK AN APPOINTMENT THEN SENT A TEXT SINCE THEY TOLD ME NOT TO PURCHASE GROUPON AND BUY FROM THEM! TERRIBLE CUSTOMER SERVICE!
… moreHannah H
The sstaff here are really terrible!
… more