Deja Vu Nails

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueStaff is great Lee is a sweetheart all the staff is so warm and friendly they do a great job. I would highly recommend them to anyone who wants to get their nails done. Very reasonable prices too.Service: Pedicure

Staff is great Lee is a sweetheart all the staff is so warm and friendly they do a great job. I would highly recommend them to anyone who wants to get their nails done. Very reasonable prices too. Pedicure

Critical: ProfessionalismOne of the worst experiences I’ve had. Very poor service and attitude. Did not offer different pedicure options. When I asked if there were any, I was told ‘yes: Basic and deluxe. The deluxe has different things in it. You’ll have to do that next time. Because I would have had to add stuff to the water.’ I do not plan on a next time. At 5:30, I called for an appointment to see if 6:15 was a possibility; To which, the answer was yes. If they didn’t want to take this appointment with 45 minutes left in their hours, I would have expected the answer to be either ‘we can do one service but not both;’ or ‘no.’ Not ‘yes,’ and then be rude and sloppier than I’ve ever experienced. Upon checkout, I expressed my disappointment and my thoughts above about not accepting the appointment if they didn’t want to accept it and do a good job; to which I was met with laughter by the technician. How unprofessional and disrespectful to a paying customer. Not only did the service fall far below expectation, but also, let me know my business is of absolutely no importance to them.Service: PedicureOne of the worst experiences I’ve had. Very poor service and attitude. Did not offer different pedicure options. When I asked if there were any, I was told ‘yes: Basic and deluxe. The deluxe has different things in it. You’ll have to do …More

One of the worst experiences I’ve had. Very poor service and attitude. Did not offer different pedicure options. When I asked if there were any, I was told ‘yes: Basic and deluxe. The deluxe has different things in it. You’ll have to do that next time. Because I would have had to add stuff to the water.’ I do not plan on a next time. At 5:30, I called for an appointment to see if 6:15 was a possibility; To which, the answer was yes. If they didn’t want to take this appointment with 45 minutes left in their hours, I would have expected the answer to be either ‘we can do one service but not both;’ or ‘no.’ Not ‘yes,’ and then be rude and sloppier than I’ve ever experienced. Upon checkout, I expressed my disappointment and my thoughts above about not accepting the appointment if they didn’t want to accept it and do a good job; to which I was met with laughter by the technician. How unprofessional and disrespectful to a paying customer. Not only did the service fall far below expectation, but also, let me know my business is of absolutely no importance to them.