Curls All Out

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueAmazing service, and so friendly. I visited on my vacation because I am originally from Hawaii. Bummed that I can’t come here often but, whenever I come visit Jersey, I will stop by to get my hair done. Mahalo!Services: Hairstyling, Haircut

Amazing service, and so friendly. I visited on my vacation because I am originally from Hawaii. Bummed that I can’t come here often but, whenever I come visit Jersey, I will stop by to get my hair done. Mahalo! Hairstyling, Haircut

Positive: Cleanliness, Professionalism, Quality, ValueAMAZING!! Iris did such a good job on my hair I am in love! And even my family members who were skeptical about me cutting my hair loved it too. She knows exactly what to do and which products are right for you. She is patient and willing to address all your concerns. Will definitely be coming back for future hair cuts and more!!Service: Hairstyling

AMAZING!! Iris did such a good job on my hair I am in love! And even my family members who were skeptical about me cutting my hair loved it too. She knows exactly what to do and which products are right for you. She is patient and willing to address all your concerns. Will definitely be coming back for future hair cuts and more!! Hairstyling

Critical: ProfessionalismMy daughter has been going to Iris (the business owner) every 4-5 months for a haircut for the past 4 years. Unfortunately, Iris’ lack of professionalism in rescheduling my daughter’s appointment is the reason for this review. I am very well aware of the salon policies, as like I said, we had been there many times. I called the salon on Tuesday (1:38pm) to reschedule an appointment we had for Friday at 3pm. I left a message as no one answered the phone during her normal hours of operation. Iris finally called me back on Thursday and IMMEDIATELY told me I had to pay a 40% rescheduling fee. I explained to her that I DID call within her 72 hour policy and did not think I should be responsible for paying this fee. She said she would check her call log and call me back. 5 hours later, she called back and again insisted that I needed to pay this fee. I again, reiterated the time I initially called to reschedule (which she should have know had she really checked her call log) and GUESS WHAT? she said it was her mistake. Maybe she should have listened instead of being so stubborn. At that point, I just didn’t feel like rescheduling the appointment anymore. She then proceeded to tell me, a loyal client, that she did not appreciate MY attitude and that I would still have a balance of 40% of my service on my account. WHAT?!? SHE ALREADY SAID IT WAS HER MISTAKE! why do I have to pay? Then, without letting me get a word in, she hung up on me. All this just to reschedule. VERY UNPROFESSIONAL!!My daughter has been going to Iris (the business owner) every 4-5 months for a haircut for the past 4 years. Unfortunately, Iris’ lack of professionalism in rescheduling my daughter’s appointment is the reason for this review. I am very …More

My daughter has been going to Iris (the business owner) every 4-5 months for a haircut for the past 4 years. Unfortunately, Iris’ lack of professionalism in rescheduling my daughter’s appointment is the reason for this review. I am very well aware of the salon policies, as like I said, we had been there many times. I called the salon on Tuesday (1:38pm) to reschedule an appointment we had for Friday at 3pm. I left a message as no one answered the phone during her normal hours of operation. Iris finally called me back on Thursday and IMMEDIATELY told me I had to pay a 40% rescheduling fee. I explained to her that I DID call within her 72 hour policy and did not think I should be responsible for paying this fee. She said she would check her call log and call me back. 5 hours later, she called back and again insisted that I needed to pay this fee. I again, reiterated the time I initially called to reschedule (which she should have know had she really checked her call log) and GUESS WHAT? she said it was her mistake. Maybe she should have listened instead of being so stubborn. At that point, I just didn’t feel like rescheduling the appointment anymore. She then proceeded to tell me, a loyal client, that she did not appreciate MY attitude and that I would still have a balance of 40% of my service on my account. WHAT?!? SHE ALREADY SAID IT WAS HER MISTAKE! why do I have to pay? Then, without letting me get a word in, she hung up on me. All this just to reschedule. VERY UNPROFESSIONAL!!