Located In: Wilton Plaza
Hours
| Thursday | 9:30 AM–8 PM |
| Friday | 9:30 AM–8 PM |
| Saturday | 9:30 AM–8 PM |
| Sunday | 10 AM–5:30 PM |
| Monday | 9:30 AM–8 PM |
| Tuesday | 9:30 AM–8 PM |
| Wednesday | 9:30 AM–8 PM |
Services
… View moreAddress and Contact Information
Address: 3057 NY-50, Saratoga Springs, NY 12866
Phone: (518) 583-8002
Photo Gallery
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Crystal Palace Nail Salon, Saratoga Springs – Groupon
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Reviews
Sheila Wild
This is my first time leaving a business review. I had gone here before with decent service. Last time I left feeling very underwhelmed and disappointed, today I was beside myself with the horrible service! To start on my pedicure the lady splashed water all over me soaking my entire pant leg. The temperature in the room was so cold my toes started turning blue while she was trying to work on them. Then the manicure started. She began by only filing my nails when I asked for them to be all cut to the same length, it took several tries. I have always had a round shape and after asking 4 times to please do more round I conceded to a semi square. Then the French process began, she kept saying it was too hard that I needed to do ANC, she attempted a few times but the white never even covered the the white of my natural nail. By this time I was completely out of patience and just asked to please complete in clear so I could leave….that was even a disaster, it looks horrible and is rough. Not to mention she didn’t even trim my cuticles. I am done giving 2nd chances, will not go back.
… moreStacie Blair
Not a fan. My daughter and I were in the area and I thought I would treat us to nails. A gel fill manicure for her and a pedicure for me.
… moreK Breault
I’ve gone here several times in the past for pedicures, and was satisfied with the service. I went today and was told there was a 30 minute wait. After 40 minutes (others came in for manicures and were served) I questioned the length of the wait. The woman at the front was defensive and rude. No apologies, no explanation. I understand things can get backed up, but that is no way to treat a customer. Service is not what it used to be. I won’t go back.
… moreJames Nostrant
Poor manicure. Left nails uneven and jagged after gel polish was removed. When my wife pointed it out and asked for it to be filed/corrected the woman just nodded in acknowledgment and then continued to just paint over it. The polish was put on all at once (3 coats) and the fan was unable to properly dry it making it smudge. It looked like someone drunkenly painted her nails… Not worth paying for but was in a hurry and couldn’t take time to argue for them to correct. Would have been better off without nails done then the result. 🙁
… moreCierra Currier
Went for a Mother’s Day treat with my bestfriend for mani pedi worst pedicure I’ve ever had in my life paid for the 10 minute massage asked the lady if she could possibly rub harder due to the fact I’m a nurse and on my feet all the time and also pregnant and she gave me a dirty look. Not to mention it’s only a day later both my friend and I polish is already horribly peeling from our fingers and toes I definitely wont be back
… moreBeth Hair
Critical: ValueI’ve been going to get my nails done here for years. Never had a problem until recently. I went the other night to get my ANC off and get a new color. They stuck me with a new lady that had NO idea what she was doing. She didn’t listen when I told her how I wanted my nails filed and when I had to repeat myself she ignored me. Before she could even start the new color I said I was done and I was ok with not getting them done. She looked at the guy owner and he didn’t even offer to take over when I said she doesn’t know what she’s doing. So I left. My nails weren’t even at all from her filing them I had to come home and cut them myself. Tonight I went back thinking it’d be ok… nope I was turned away in two seconds because I didn’t have an appointment the lady owner didn’t even say sorry or ask if I wanted to come back etc just said “no can’t take you” and turned around. For such a busy place they don’t have enough workers and are always in a hurry. I won’t be returning.Service: ManicureI’ve been going to get my nails done here for years. Never had a problem until recently. I went the other night to get my ANC off and get a new color. They stuck me with a new lady that had NO idea what she was doing. She didn’t listen when …More
I’ve been going to get my nails done here for years. Never had a problem until recently. I went the other night to get my ANC off and get a new color. They stuck me with a new lady that had NO idea what she was doing. She didn’t listen when I told her how I wanted my nails filed and when I had to repeat myself she ignored me. Before she could even start the new color I said I was done and I was ok with not getting them done. She looked at the guy owner and he didn’t even offer to take over when I said she doesn’t know what she’s doing. So I left. My nails weren’t even at all from her filing them I had to come home and cut them myself. Tonight I went back thinking it’d be ok… nope I was turned away in two seconds because I didn’t have an appointment the lady owner didn’t even say sorry or ask if I wanted to come back etc just said “no can’t take you” and turned around. For such a busy place they don’t have enough workers and are always in a hurry. I won’t be returning.
Nancy Black
Excellent! $25 bucks for OPI gel is just like NYC! I actually walked out it one salon this morning that was terrible. Get a chair massage too. Amazing. Probably bc they are originally from Flushing (NYC) which is why they do a great job!
… moreJenna Risler
Critical: Professionalism, QualityThe lady I had appeared inexperienced. My nails were not filed evenly and they are very bumpy and dull. Not to mention, she and her coworkers were laughing at me when I asked to have them cut/filed shorter. I will not return here again.Service: Dip powder
The lady I had appeared inexperienced. My nails were not filed evenly and they are very bumpy and dull. Not to mention, she and her coworkers were laughing at me when I asked to have them cut/filed shorter. I will not return here again. Dip powder
mariah mattison
The nail tech was kind of rude. When I tried to make conversation she wouldn’t reply. And she was talking on the phone a lot while doing my nails. I do like that she did my nails perfectly, but just wish she would of been a bit more talkative. She was also a little rough. I don’t think I will be returning. 🙁
… moreAndie Hickland
Very detailed oriented… got the milk and honey white chocolate pedicure and eyebrows done. The lady that did them both did an excellent job! The foot and leg rub was perfect, very clean… she opened the package to new tools in front of me, so I know they were clean. She meticulously shaped my eyebrows, perfectly… I always come here and 9/10 receive excellent customer service! Even a mediocre pedicure is a good one.
… more