Crystal Nails

  4.0 – 51 reviews   • Nail salon

Crystal Nails 38133

Hours

Wednesday9 AM–7 PM
Thursday9 AM–7 PM
Friday9 AM–7 PM
Saturday9 AM–7 PM
SundayClosed
Monday
(Washington’s Birthday)
9 AM–7 PM
Hours might differ
Tuesday9 AM–7 PM

Services

Nail Salon
Acrylic nails
Dip powder
Gel manicures
Manicure
Pedicure
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Address and Contact Information

Address: 7395 US-64 #102, Bartlett, TN 38133

Phone: (901) 266-7225

Website:

Photo Gallery

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Reviews

Alesha Bell
I had an appt today at 9:00am with Cam. It wasn’t unusual considering I come here often. I got dip nails with a pedicure. I chose to colors for my nails, regular green color and a sparkle green for one of my fingers in each hand. While my nails were being done I realized that the sparkle color was much more darker green and I really didn’t like how the combination looked. I told Cam that the colors weren’t matching how I’d like and she replied “ pretty, it doesn’t have to match”. I then stated “ yes they’re pretty but I would like the sparkle color a lighter color to match better with the other nails, she ignored me. Next thing she told me to go to the pedicure chair, I did. I brought up the nails again and told her I wanted them changed but she said it will be $15 for each finger( it was 2 fingers total). I said $15 for polish? She then changed the price to $10 total, she was clearly being difficult. She then started speaking in her language to the other workers that were their obviously talking about me. About a minute later the owner, came and ask why I wanted the color changed, I repeated myself and just told him the color wasn’t matching how I’d like it too. This went on for about 5 minutes, I declined the nail color changed. I went over to the desk to dry my feet polish and gave Cam my card for payment. After payment was received she came and asked me for a tip, I declined. She stated “ no love today”, I usually tip her but because I was not happy with the service today, I didn’t. She then went on to say what is the issue? Do you not like your nails, causing a scene in the shop. I told her, we already discussed what the issue was when I was in the chair, no need to cause a scene. She walked up on me and went on and on getting other workers involved. I told her she was only causing a scene because I didn’t tip her. I walked out of the store feeling embarrassed and Unwelcome. I never thought I would ever get this type of treatment from Cam after going to her many different times before. She made this situation difficult and could have just let it go after I paid her. I won’t be coming here anymore and yes you’ve lost a customer!
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Stephanie Burkes
I have tried so many nails places in Memphis and surrounding towns, Miya at Crystal Nails is by far the best around! She’s so sweet and I love talking with her too. If you are looking for a new nail salon in 2023 definitely go see Miya! Manicure, Pedicure, Gel manicures
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Rebecca J “Becca” Weaver
They work fast and last minute. I’m a client of late appointments but they have stayed open extra 30 minutes so I could come in and do my nails. But they women aren’t as friendly as rhe younger man. But I love this nail salon
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Tina Williams
When I called at 12:45 for details, they told me they were very busy and could not see me until 3pm. They called me back in two minutes and said they could see me at 1pm. I arrived 5 minutes after 1. As I was parking my car they called to see if I was still coming. As I walked into the shop I was literally stunned. There was not one customer in the entire shop. The lady who was there said everyone called and canceled due to the rain. But mind you when I called I was told they were very busy. The woman worked on my nails and her brother did my feet. The brother said to me after being there for 10 minutes or so, the new law was that everyone had to wear a mask in business establishments on Friday. I have never heard of such a thing, Monday thru Thursday you don’t need a mask but on Fridays you do. So I complied and put on a mask. Two white women came in behind me and not once were they asked, told, or was it suggested to them to put on a mask. The whole time I was there I had to wear a mask while the other two women did not. On top of that I was VERY DISSATISFIED with the service I received… I WILL NEVER GO BACK AS LONG AS I LIVE… I ended up going to another nail salon literally 7days later…
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Mini Millions
Critical: Professionalism, Quality, ValueI absolutely love supporting the hard working Asian community. Unfortunately this place is a scam , they profile their costumers seeking prey they can overcharge for mere basic services. Please beware of businesses like these I came in the salon and asked for a gel full set and a basic pedicure. I was overcharged more than $20 which did not seem right upon walking out of the salon I saw the the price list and noticed the price I had been charged was not the same as they advertised. I have been going to K-Nails on Germantown parkway over a year but decided to give crystal a try because they are closer to my home. I’m very saddened that this place thought to take advantage of me a first time customer who tips well and would have loved to come back. I will continue to give k- nails my business they are sometimes busy but there is a reason for that they give top of the line service and they even serve wine to give you that extra relaxation you seek during pampering. During these times self care & self love is very important in the form of pampering spare yourself the headache and take your hard working money else where.Services: Manicure, PedicureI absolutely love supporting the hard working Asian community. Unfortunately this place is a scam , they profile their costumers seeking prey they can overcharge for mere basic services. Please beware of businesses like these I came in the …More
I absolutely love supporting the hard working Asian community. Unfortunately this place is a scam , they profile their costumers seeking prey they can overcharge for mere basic services. Please beware of businesses like these I came in the salon and asked for a gel full set and a basic pedicure. I was overcharged more than $20 which did not seem right upon walking out of the salon I saw the the price list and noticed the price I had been charged was not the same as they advertised. I have been going to K-Nails on Germantown parkway over a year but decided to give crystal a try because they are closer to my home. I’m very saddened that this place thought to take advantage of me a first time customer who tips well and would have loved to come back. I will continue to give k- nails my business they are sometimes busy but there is a reason for that they give top of the line service and they even serve wine to give you that extra relaxation you seek during pampering. During these times self care & self love is very important in the form of pampering spare yourself the headache and take your hard working money else where.
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Michelle M. Guia
Critical: Quality, ValueThe thing about this salon was that there were a lot of steps skipped ie buffing of the nails. There was not a lot of time spent on my pedicure. It was rushed. There was a nick in my nail that needed to be RE-done and when I mentioned it, someone put a dab of top coat on there and I guess that was supposed to fix it but it did not. Only went here on this date because I did not have time to go to my regular place in Jackson, TN. And I was in town visiting my sister. Would only recommend if you want quick subpar service. This would be the place for you. Oh also, they do bot do designs.Service: PedicureThe thing about this salon was that there were a lot of steps skipped ie buffing of the nails. There was not a lot of time spent on my pedicure. It was rushed. There was a nick in my nail that needed to be RE-done and when I mentioned it, …More
The thing about this salon was that there were a lot of steps skipped ie buffing of the nails. There was not a lot of time spent on my pedicure. It was rushed. There was a nick in my nail that needed to be RE-done and when I mentioned it, someone put a dab of top coat on there and I guess that was supposed to fix it but it did not. Only went here on this date because I did not have time to go to my regular place in Jackson, TN. And I was in town visiting my sister. Would only recommend if you want quick subpar service. This would be the place for you. Oh also, they do bot do designs.
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123Trish
I went in on a day that wasn’t really busy. There were a few people in there, but not that many. The lady that did them rushed them. I wanted my natural nails painted in a sparkly gold color. She was in such a hurry that a lot of my natural nail could be seen because she didn’t even paint over it. Also, I had nail polish on my skin around my nails because of the terrible job she did. I paid $8 plus a tip for a rushed paint job. If they can’t take the time to paint my nails right, then I’m not going to come back.
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Tina Taylor
I have been here before by myself and with my sisters, neice, & mom and have had great service by Christy & Mai but not today (August 1, 2019). I received services from two ladies (Ann & ?) who decided to do both my nails & feet at the same time. The work was NOT worth the price. I was rushed when there was no one else in the shop. Mai was in the back on the phone while I was here. The lady whose name I don’t know then had the nerve to say that a tip wasn’t left by me. No ma’am!! I tip for great service not what I received today!!
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Colleen Thompson
The ladies in here are nice but very talkative. Sometimes you want to go to the shop to just RELAX like the old days. My manicure sucked. My cuticles were a mess a day later and polish was extremely sloppy. The lady that did them was rushing since it was her “off day” and they were busy so she just wanted to help out apparently. They are overpriced for the sloppy work and rushed service. She didn’t take my polish down to the cuticles so it looked like it was already a week old and never listened to any of the concerns I had. This is all after being told to come back in one hour.
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Rhonda Hatley
If I was able to give NO Stars I would!! Rude & Condescending ! Unfortunately went to get a fill in, my regular shop was Closed. I had glitter on my nails and they had to file it off. They filed the polish off along with most of the acrylic that was on there, I was home 2 hours & one broke. I returned today to have it fixed and the girl took did them Saturday comes in & proceeds to talk gibberish while giving me dirty looks & put on a new tip, with a huge amount of acrylic, didn’t really shape, or buff it, put clean polish on it and sent me on my way. NEVER AGAIN!!!
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