Crystal Nails

Critical: Professionalism, Punctuality, QualityThey only accept walk-ins which is fine but if you only accept walk-ins then you need to be fully staffed, not just 2-3 people working. I understand there is a worker shortage but then you shouldn’t take more clients than you can handle. The man who did my nails was polite and understanding whenever we held conversation and was very very good at removing my grown out acrylics to put on a fresh set, there was no pain at all – however he moved to multiple other clients while doing my acrylics. I had waited for 45 mins for him to start which is fine because that’s how it works when you only take walk-ins. But the fact he had to move to about five other clients while doing acrylics on me isn’t good customer service. They should have turned me away and said they didn’t have time, that would’ve been fine. Paid around $60 and left $20 tip cause I know everyone’s gotta pay their bills – I didn’t like my set though but they were so busy and as soon as he was done with me he just got up and walked away, no goodbye or anything, so I didn’t feel comfortable asking for them to be fixed. They were uneven and the acrylic was lumpy even after filing. I had to go home and refile them myself and match the polish used. From far away they looked good, at a glance, but otherwise you could tell they were rushed. Not worth the $80, so I won’t be going back. I highly recommend The Nail Bar across the way instead. They are engaged and attentive with their clients and instruct you through every step of the way and don’t leave you through the entire service because they book properly.Service: ManicureThey only accept walk-ins which is fine but if you only accept walk-ins then you need to be fully staffed, not just 2-3 people working. I understand there is a worker shortage but then you shouldn’t take more clients than you can handle. …More

They only accept walk-ins which is fine but if you only accept walk-ins then you need to be fully staffed, not just 2-3 people working. I understand there is a worker shortage but then you shouldn’t take more clients than you can handle. The man who did my nails was polite and understanding whenever we held conversation and was very very good at removing my grown out acrylics to put on a fresh set, there was no pain at all – however he moved to multiple other clients while doing my acrylics. I had waited for 45 mins for him to start which is fine because that’s how it works when you only take walk-ins. But the fact he had to move to about five other clients while doing acrylics on me isn’t good customer service. They should have turned me away and said they didn’t have time, that would’ve been fine. Paid around $60 and left $20 tip cause I know everyone’s gotta pay their bills – I didn’t like my set though but they were so busy and as soon as he was done with me he just got up and walked away, no goodbye or anything, so I didn’t feel comfortable asking for them to be fixed. They were uneven and the acrylic was lumpy even after filing. I had to go home and refile them myself and match the polish used. From far away they looked good, at a glance, but otherwise you could tell they were rushed. Not worth the $80, so I won’t be going back. I highly recommend The Nail Bar across the way instead. They are engaged and attentive with their clients and instruct you through every step of the way and don’t leave you through the entire service because they book properly.

Critical: Professionalism, QualityCompletely unsatisfied with my experience here, walked in not busy Natalie says sit over here after waiting almost a hour she seems to be the only one doing nails and pedicures at this point with 2 other staff members in the building. one of which painted my 2 year Olds nails, no complaints about her. Then Natalie comes, totally unwelcoming, very short and honestly rude. I needed a fill in after 2 weeks, let’s just say my nails look better when I walked in the when I did out! They where crooked ( I said something about it she said oh your fingers are crooked) REALLY well she didn’t like my complaint filed down 2 of them and just walked away said nothing and started a women’s pedicure. I was shocked. I’d look better with stick on nails from family dollar. Don’t waste your money here, super rude and honestly a embarrassing effort from the owner. 2 hours later $43 wasted.Service: ManicureCompletely unsatisfied with my experience here, walked in not busy Natalie says sit over here after waiting almost a hour she seems to be the only one doing nails and pedicures at this point with 2 other staff members in the building. one …More

Completely unsatisfied with my experience here, walked in not busy Natalie says sit over here after waiting almost a hour she seems to be the only one doing nails and pedicures at this point with 2 other staff members in the building. one of which painted my 2 year Olds nails, no complaints about her. Then Natalie comes, totally unwelcoming, very short and honestly rude. I needed a fill in after 2 weeks, let’s just say my nails look better when I walked in the when I did out! They where crooked ( I said something about it she said oh your fingers are crooked) REALLY well she didn’t like my complaint filed down 2 of them and just walked away said nothing and started a women’s pedicure. I was shocked. I’d look better with stick on nails from family dollar. Don’t waste your money here, super rude and honestly a embarrassing effort from the owner. 2 hours later $43 wasted.