Located In: Francis Scott Key Mall
Address and Contact Information
Address: 5500 Buckeystown Pike Suite 696, Frederick, MD 21703
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Reviews
Allison Fennington
Only good thing about the salon is the selection of nail color. My mom and I recently went here and received gel manicures and pedicures. The pedicures we received were decent, however to say that I received a gel manicure is a bit of an exaggeration. It appears as though I only received a single coat of regular nail polish and I left the salon with my nails feeling tacky and dull, rather than smooth and shiny. When I asked my mom to review her nails she said hers, although appearing to be done slightly better than mine, had bumps on the tips where her nail tech applied to polish too thick when sealing the tips. Will NOT be returning. I will wait for my regular salon to have available appointments. Even if it means waiting a week.
… moreKaren Ejeh
This is the worst place to be for full set. I was told but some of the reviews put me off. I went in for a full set and what i got was a nightmare I am never going back there. All they care about is the money. There is this guy there. He is worst. DO NOT let him torch ur nails. I had this done yesterday.
… moreKara Whirls
I went on Friday night with two other adults and two children to get manicures. My step daughter asked for black polish and was told no because she was “too young.” I didn’t hear that or we’d have left immediately. The actual manicures were awful. $30 for a 20 minute rush job on the adults and $30 for polish and lotion for the kids. Absolutely unacceptable. My nails look like they’re weeks old, not days. For the cost I expect better service. They’re advertising everywhere for new clients because once someone comes once, they don’t come back. Awful.
… moreAshley Bowins
Critical: Quality, ValueThe quality of the nails were not at all good quality compared to other services. Portion of my nails not covered in acrylic. The pedicure was nice experience but the manicure was not what i was expecting. Felt rushed, final product looked NOTHING like the reference picture. Overall not the best experience.
The quality of the nails were not at all good quality compared to other services. Portion of my nails not covered in acrylic. The pedicure was nice experience but the manicure was not what i was expecting. Felt rushed, final product looked NOTHING like the reference picture. Overall not the best experience.
Gloria Seshie
I left the place with nail polish all over the back of my fingers. I also had more of the acrylic on my skin than on my nails. It’s only been two days since I got my nails done from here and they are already falling off. The customer service wasn’t good either, stoping once or twice while doing my nails is understandable but stoping 3-5 times is not. My best friend was also yelled at by an employee while she was trying to make a simple conversation. My best friend asked “so how long have you been working here”, the employee goes “worry about yourself, don’t worry about other people”. Honestly I don’t understand why you’d yell at a future customer but my experience here was by far the worst experience I have ever had in all nail salons I’ve been to.
… moreKrystal Grubbs
Critical: Professionalism, Quality, ValueIf I could rate this place with negative stars I absolutely would. I just left and have never been more disappointed. I have been using dip on my natural nails for years. I have used this location many times of the years. The ladies that were there today were faces I didn’t recognize. Long story short- it looks like my 5 year old put playdoh on my nails. Lumps, waves. Terrible. I had coffin shaped nails and walked out with every other shape except coffin. Round, oval, square. She did the top coat wrong the first time and tried to “fix” it. It looks like there are craters on my nails. They offered to fix them again- after already being there over 2 hours AND THEY STILL CHARGED ME $45. Now I have to go spend 50 somewhere else to get them fixed. I work 60+ hours a week. My nails are the one and only thing I do for myself. How incredibly disappointing. I will never come here again and you shouldn’t either.If I could rate this place with negative stars I absolutely would. I just left and have never been more disappointed. I have been using dip on my natural nails for years. I have used this location many times of the years. The ladies that …More
If I could rate this place with negative stars I absolutely would. I just left and have never been more disappointed. I have been using dip on my natural nails for years. I have used this location many times of the years. The ladies that were there today were faces I didn’t recognize. Long story short- it looks like my 5 year old put playdoh on my nails. Lumps, waves. Terrible. I had coffin shaped nails and walked out with every other shape except coffin. Round, oval, square. She did the top coat wrong the first time and tried to “fix” it. It looks like there are craters on my nails. They offered to fix them again- after already being there over 2 hours AND THEY STILL CHARGED ME $45. Now I have to go spend 50 somewhere else to get them fixed. I work 60+ hours a week. My nails are the one and only thing I do for myself. How incredibly disappointing. I will never come here again and you shouldn’t either.
ed kamau
This is a fabulous nail spa, great technicians, strategic location and amazing prices. It is nice and clean, they take and honor appointments. I highly recommend for you or your loved ones. I took my wife and her mother, they could not stop talking about the experience, they were super delighted. Ask for Richard, he is awesome!
… moreD. Kay Mundle-Collins
Critical: ProfessionalismI walked in because i was at Value City next door and decided i would just go ahead and get my nails done while I’m right there. Before i even sat in the guy’s (did not get his name, since he had no license up at his station, nor did he introduced himself) chair i realized how rude he was; he never spoke the entire time i was sitting there, instead he just pushed my hands each time he was finished with one n needed to switch. When it was time for me to wash my hands he just pointed behind him; i had to ask someone else where the sink was; and throughout all this time i kept my cool. After coloring my nails he did not take my purse to the dryer like all other salons technicians do, instead he told me to leave it on the chair. After i got dried n went to get my purse i realized my purse was on the floor, so i asked why; he had the nerve to tell me i should have taken it to the dryer area with me. I reminded him that he told me to leave it there. I got furious, because i realized now, he is not only rude, but he is also a liar. I would never return there, my first n last time. I could never subject myself to such rudeness again from that scum and any of his kinds. That big head boy was so rude, its pathetic. I would never recommend this place….customer service stinks….customers obviously not appreciated ( or at least, not all customers appreciated/welcomed there).I gave them a one star because there is no option for ‘0’. They are the worst of the worst.I walked in because i was at Value City next door and decided i would just go ahead and get my nails done while I’m right there. Before i even sat in the guy’s (did not get his name, since he had no license up at his station, nor did he …More
I walked in because i was at Value City next door and decided i would just go ahead and get my nails done while I’m right there. Before i even sat in the guy’s (did not get his name, since he had no license up at his station, nor did he introduced himself) chair i realized how rude he was; he never spoke the entire time i was sitting there, instead he just pushed my hands each time he was finished with one n needed to switch. When it was time for me to wash my hands he just pointed behind him; i had to ask someone else where the sink was; and throughout all this time i kept my cool. After coloring my nails he did not take my purse to the dryer like all other salons technicians do, instead he told me to leave it on the chair. After i got dried n went to get my purse i realized my purse was on the floor, so i asked why; he had the nerve to tell me i should have taken it to the dryer area with me. I reminded him that he told me to leave it there. I got furious, because i realized now, he is not only rude, but he is also a liar. I would never return there, my first n last time. I could never subject myself to such rudeness again from that scum and any of his kinds. That big head boy was so rude, its pathetic. I would never recommend this place….customer service stinks….customers obviously not appreciated ( or at least, not all customers appreciated/welcomed there).
Mckayla K
went there today and the only positive was the color selection. The nail technician was very rude when i was nothing but nice. She then told me multiple times i wasn’t aloud to text or use my phone “i could text after my nail appointment.” My nails look horrible and the nail polish is all messed up they charged me $5 for the length. Will not to here again and highly recommend everyone else to find a more professional salon. My shape i paid extra for and every nail is a different shape. Also had the google translator app on my phone and they were being extremely rude talking about everyone in the salon. Also cut me multiple times and burned my hand. DO NOT GO HERE
… moreRachel Gibson
I was here 10 months ago and gave it a 1 star. I gave them a second chance and they did amazing and I’ve been going here for 10 months now and loved every time except the first and now last. The lady used a HUGE brush to put the acrylic on. And she kept piling it on so it was way too thick. She went to paint my nails and instead of asking me if I wanted the color changing version of the color I originally asked for she just did it anyway. She told me at the beginning of the visit that what I wanted would be $25 (I thought it was wrong because it’s never been that cheap). Anyway. She charged me $45 for what she said was $25. When asked why she says because they change colors. I DID NOT ASK FOR THAT. I DID NOT WANT THAT. not only are my nails the wrong color now but they are so bulky and uneven. My middle finger is thick on one side and super thin on the other. I have a problem with my left hand. It shakes. Not bad. Just slightly. Barely noticeable unless you are touching it. SHE SMACKED MY HAND AND TOLD ME TO STOP SHAKING. (Which made it shake worse) She smacked me. Never again will I ever go here. I brought my best friend because I thought so highly of this place. Now we will be going to her normal salon instead of mine. I get a new set every 2 weeks. $30-$40 every two weeks with a $10 tip. I never ever expected this.
… more