3.9 – 45 reviews • Nail salon
Social Profile:
Creative Nail and Spa is a Day Spa, Nail Salon, & Beauty Salon located in Costa Mesa, CA. We offer Waxing Hair Removal Service, Manicures, Eyebrow Waxing, Facials, Gel Nails, Pedicures, Skin Care, Massages, & more. Let Creative Nail and Spa pamper you and take care of all of your beauty needs. Your comfort is our number one priority. Held to the highest standards, Creative Nail and Spa has always succeeded in customer satisfaction. The second you step through our doors, you will have an extraordinary experience! Call us to book an appointment.
Appointments: costamesanailsalon.com
Hours
Friday | 9 AM–7 PM |
Saturday | 9 AM–7 PM |
Sunday | 10 AM–5 PM |
Monday | 9 AM–7 PM |
Tuesday | 9 AM–7 PM |
Wednesday | 9 AM–7 PM |
Thursday | 9 AM–7 PM |
Services
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Address and Contact Information
Address:
3033 Bristol St #I, Costa Mesa, CA 92626
Phone: (714) 434-3797
Website: http://www.costamesanailsalon.com/
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Reviews
Jessica Huerta
Such horrible customer service!
… moreJenn Holden
I just went there for the first time today. I hadn’t been in a nail salon since before lockdown. I walked in and was greeted immediately and told I could be seen right away! I love my gel manicure! The lady who did it was Janet, I believe. Great service! Great manicure!
… moreAlicia Bruggeman
I love this place. Lena is the best!
… moreNatasha Solouki
Critical: Cleanliness, Professionalism, PunctualityI don’t usually leave reviews, but I had to after today. If I could I would not even give one star to this nail salon.I went to this nail salon for the first time to get a mani and pedi. I was on time to my appointment however they seated me 15 minutes later (no biggie). But a half an hour later I was left to ask the manager why no one was helping me. She said that she was busy with two other customers who were clearly regulars and who had come in AFTER me, so I had to wait because I did not “request” her. It doesn’t matter if a customer does not request a nail technician, if you’re appointment is at a certain time and you are waiting to have services rendered, then they should help the first customer.She clearly did not care about my experience as she did NOT line the foot tub with plastic lining to ensure cleanliness and I could not believe she gave me two bowls of straight ACETONE to dip my hands into in order to take off my gel nail polish! First this is extremely harmful to the hands, skin, and nails but secondly she did not even take 5 minutes of her time to properly wrap my nails with a acetone cotton ball with foil paper. After 40 MINUTES of WAITING… (My appointment was at 3pm) at 3:40pm after my feet were pruned and my hands were so dry I could see the skin turned white, I gladly left. I could never give a place like this my business or time.Short message: 1- this nail salon was probably the worst I have ever been to2- cleanliness was not present at all3- they were very unprofessional in communicating to me4- they have terrible and I mean grotesque customer service for their customersI would not give them your business.Services: Pedicure, ManicureI don’t usually leave reviews, but I had to after today. If I could I would not even give one star to this nail salon. …More
I don’t usually leave reviews, but I had to after today. If I could I would not even give one star to this nail salon.
… moreKelly C
I really enjoyed my visit here. Enjoyed my talk with the ladies. My pedicure was amazing!! They did an awesome job! I really liked the fact that I was the only customer there and once we got started she locked the door, so there wasn’t alot of in and out traffic! I really appreciated that and wish that other nail salons did the same!
… moreNegra Penaloza
Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueRequest Lena she is the best and you wont regret it.. Very great customer service .. She is quick and very professional she makes your $ worth . Services: Acrylic nails, Gel manicures
Request Lena she is the best and you wont regret it.. Very great customer service .. She is quick and very professional she makes your $ worth . Acrylic nails, Gel manicures
… moreEM MUNIZ Muniz
Lena is the best! I loved talking with her and made me feel so comfortable and seemed like we knew each other for many years.Thank you Lena. Its been over 2 weeks, will be going for another mani and pedi.
… moreKimberley Bologna
I rarely make time to write a review but this is much deserved. I have been going here for over 2 years. I see either Wendy or Andy. They always provide excellent customer service, know me by name, don’t rush to the next customer and the prices are unbeatable. My nails always look perfect and last until the next fill without falling off. I have shopped around and tried many other nail salons in the area and nothing compares to quality and price. I refuse to go anywhere else.
… moreKunthea Karr
It’s a fabulous atmosphere friendly people. Fast service. I love my experience there. Thank you creative Nail and Spa
… moreBrianna Mojica
They do great work, however they have terrible customer service. I walked in w/ my mom to get mani’s & pedi’s.. they get started on me quickly however my mom spends at least 15 mins waiting in the chair for someone. I see another worker finishing working on someone & instead of getting started on my mom she stays in her phone for at least another 10 minutes until I say something. Another customer comes in asking for eyebrow waxing and the person working on my mom gets up & leaves midway. They totally forgot about the manicures that we wanted & I didn’t mention it because they prioritized the appointments. If they were in such a time crunch they should have just said so.
… more … View more
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