Cozy Nails

Critical: Cleanliness, Professionalism, Punctuality, Quality, ValueI came to this place a few times and Esther took care of me and I was very pleased with her service, One time i need it my nails done and unfortunately Esther was off on that day and the lady that answers the phone booked me with herself, I arrived to my appointment it was at 2pm and when i arrived she made me wait 20 minutes because she was getting her own nails done, when I sit on her chair I asked for a Gel Manicure not Gel tip and without me knowing she did a nail tip I was confused because Esther never did that process and it was Burning really bad, at the end of the service i was schoked because Esther always charges me $45 and she Charged me $75 I was confused but i work in salon business so I thought she is the owner probably her prices are higher but no SHE WAS SOOO UNPROFESSIONAL SHE DID AN ENTIRE COMPLETE DIFFERENT SERVICE THAT I ASKED FOR TO today i went to get my nails done and the person told me you have gel tip you want fill in or remove and after 3 weeks i just knew that she did whatever she wanted. THEY DONT LISTEN TO THE CLIENTS NEED AND LITERALLY STEAL YOUR MONEY.Services: Manicure, Gel manicuresI came to this place a few times and Esther took care of me and I was very pleased with her service, One time i need it my nails done and unfortunately Esther was off on that day and the lady that answers the phone booked me with herself, I …More

I came to this place a few times and Esther took care of me and I was very pleased with her service, One time i need it my nails done and unfortunately Esther was off on that day and the lady that answers the phone booked me with herself, I arrived to my appointment it was at 2pm and when i arrived she made me wait 20 minutes because she was getting her own nails done, when I sit on her chair I asked for a Gel Manicure not Gel tip and without me knowing she did a nail tip I was confused because Esther never did that process and it was Burning really bad, at the end of the service i was schoked because Esther always charges me $45 and she Charged me $75 I was confused but i work in salon business so I thought she is the owner probably her prices are higher but no SHE WAS SOOO UNPROFESSIONAL SHE DID AN ENTIRE COMPLETE DIFFERENT SERVICE THAT I ASKED FOR TO today i went to get my nails done and the person told me you have gel tip you want fill in or remove and after 3 weeks i just knew that she did whatever she wanted. THEY DONT LISTEN TO THE CLIENTS NEED AND LITERALLY STEAL YOUR MONEY.

Positive: ProfessionalismFirst time going to this nail salon and the staff was very friendly and professional. I loved how my nails came out!! It was exactly how I wanted it to look like. I showed them a picture of what I wanted and they outdid themselves. If I could, I’d rate this place more than 5 stars!! Highly recommend:)Services: Manicure, Eyelash extensions, Nail art, Pedicure

First time going to this nail salon and the staff was very friendly and professional. I loved how my nails came out!! It was exactly how I wanted it to look like. I showed them a picture of what I wanted and they outdid themselves. If I could, I’d rate this place more than 5 stars!! Highly recommend:) Manicure, Eyelash extensions, Nail art, Pedicure