Cost Cutters

Critical: Professionalism, QualityPlease. Please avoid this place like the plague until the unfriendly older lady is fired. I only went in for a shampoo and trim, and I had to go home and even things out myself.I came in at 3pm on a Saturday afternoon after having booked my appointment online. When I walked in, one lady that worked there greeted me very kindly. The lady that checked me in, however, was the epitome of unkind. She bluntly asked my name and appointment time, then led me back to a chair to wash my hair. I had my hair up in a braid and before I leaned back to the sink, I asked her if she wanted me to remove my hair tie. Her reply was a snarky, “Yes, but I need to put your cape on first.” All of which is fine and good – I can deal with an attitude if someone is having a bad day. The problem arose when we moved over to the chair for her to cut my hair.My hair was very long, and I told her that I only needed a trim. Just 1 inch taken off of the bottom and a few layers added. She combed through my hair and sectioned it, and proceeded to pull each section up above her head and snip the ends off blindly. Right off the bat I could tell she was taking off more than I had asked, but I have long hair. There is a margin for error, and I’m sure it’s a little more difficult to cut longer hair, so I let her continue. Strand by strand she kept doing the same thing, and my hair kept getting shorter. She comes around to the front side of my body and stands not directly in front of me, but to the left of me to “be sure that things were even”. Things were not even, and I was now missing over 3 inches of hair.Throughout the haircut, she never spoke to me – which is fine; if someone is focused on their work, I respect it. But she wasn’t focused on my hair. Two other clients came in while I was in the chair and she stopped what she was doing with my hair to ask another employee if the other clients had appointments or not. She bumped into my face with the scissors multiple times. She never asked me where my natural part was, she just divided my hair directly down the center (which is not where my hair parts).It was at the end of the appointment when she quickly ushered me to the register, not asking if it was what I was expecting. I left and went home to look in the mirror and found that the layers were even on the left side of my head, but not on the right side. I had to take a pair of office scissors and even the ends out myself.All in all, this place DOES offer a cheap haircut (it was less than $20 for a cut and shampoo), but you absolutely get what you pay for. I would definitely recommend finding a different salon to take care of your hair.Please. Please avoid this place like the plague until the unfriendly older lady is fired. I only went in for a shampoo and trim, and I had to go home and even things out myself. …More

Please. Please avoid this place like the plague until the unfriendly older lady is fired. I only went in for a shampoo and trim, and I had to go home and even things out myself.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueKatelynn has been doing my hair color , cut and styling for more than a year. I can see why she was promoted to the manager position.She takes her time , always makes sure she’s clear on what I want , even though I trust her enough to “just do what you think”. My style and length change each appointment . It’s fun to try new styles ‍♀️ My color always looks natural , she does highlights, low lights and brushes on some magic….. works for me!During covid they take all disinfecting, wearing masks and social distancing seriously. I really appreciated Katelynn making time for me last week, working around my work schedule , which she did not have to do. That is customer service ! She has earned my trust and loyalty.Services: Hairstyling, Hair coloringKatelynn has been doing my hair color , cut and styling for more than a year. I can see why she was promoted to the manager position.She takes her time , always makes sure she’s clear on what I want , even though …More

Katelynn has been doing my hair color , cut and styling for more than a year. I can see why she was promoted to the manager position.

Critical: Professionalism, Quality, ValueMade my appointment online and showed up for it 10min before the appointment. Stylist told me that she really would suggest for me to come back due to her next appointment was 35 mins later and she didn’t want to run over with the haircut and the next person not be happy. Finally she started to cut my daughters hair and then stated that it wouldn’t be her fault if my daughters hair was wrong if she moved at all she would not straighten her back so she wouldn’t have a bad hair cut. I was shocked with this but continued to let her cut my child’s hair. And my daughter is 4 by the way. I am not happy with the hair cut but what’s down is done. Not returningService: HaircutMade my appointment online and showed up for it 10min before the appointment. Stylist told me that she really would suggest for me to come back due to her next appointment was 35 mins later and she didn’t want to run over with the haircut …More

Made my appointment online and showed up for it 10min before the appointment. Stylist told me that she really would suggest for me to come back due to her next appointment was 35 mins later and she didn’t want to run over with the haircut and the next person not be happy. Finally she started to cut my daughters hair and then stated that it wouldn’t be her fault if my daughters hair was wrong if she moved at all she would not straighten her back so she wouldn’t have a bad hair cut. I was shocked with this but continued to let her cut my child’s hair. And my daughter is 4 by the way. I am not happy with the hair cut but what’s down is done. Not returning

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueThe beauty shop is excellent ! All staff members are wonderful ! Katelynn and Carly are the two i usually see, but being as ive been here for years.. I know the other women are just as great in their ability to do hair. Never have i had any complaints with any of the women in this shop and their professionalism is off the charts ! Always positive and always smiling.Services: Hair extensions, Hairstyling, Hair coloringThe beauty shop is excellent ! All staff members are wonderful ! Katelynn and Carly are the two i usually see, but being as ive been here for years.. I know the other women are just as great in their ability to do hair. Never have i had …More

The beauty shop is excellent ! All staff members are wonderful ! Katelynn and Carly are the two i usually see, but being as ive been here for years.. I know the other women are just as great in their ability to do hair. Never have i had any complaints with any of the women in this shop and their professionalism is off the charts ! Always positive and always smiling.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueAmazing service! I went in today. I have to say there was an older woman who came in and was rude, disrespectful and very aggressive. My stylist, the only employee working during the morning shift handled the situation professionally, was respectful and kept composure. After the horrific incident, my stylist’s attitude continued to be composed and did not let what had happened get under her skin. Thank you so much for your service during this pandemic. Best of wishes!Service: HairstylingAmazing service! I went in today. I have to say there was an older woman who came in and was rude, disrespectful and very aggressive. My stylist, the only employee working during the morning shift handled the situation professionally, was …More

Amazing service! I went in today. I have to say there was an older woman who came in and was rude, disrespectful and very aggressive. My stylist, the only employee working during the morning shift handled the situation professionally, was respectful and kept composure. After the horrific incident, my stylist’s attitude continued to be composed and did not let what had happened get under her skin. Thank you so much for your service during this pandemic. Best of wishes!

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueEvelynlina did such an excellent job trimming my hair & doing a deep conditioner as well! She recommended the best products to use, was extremely nice, professional, and made me feel at home! If you haven’t gone to her before, you should give her a try! My hair is so healthy, soft, and looks so full of life again! She’s an angel!!! ❤️❤️❤️Service: HairstylingEvelynlina did such an excellent job trimming my hair & doing a deep conditioner as well! She recommended the best products to use, was extremely nice, professional, and made me feel at home! If you haven’t gone to her before, you should …More

Evelynlina did such an excellent job trimming my hair & doing a deep conditioner as well! She recommended the best products to use, was extremely nice, professional, and made me feel at home! If you haven’t gone to her before, you should give her a try! My hair is so healthy, soft, and looks so full of life again! She’s an angel!!! ❤️❤️❤️