Cosmo Nail & Spa

Critical: Professionalism, Quality, ValueI called to see if they did acrylic fills and they said yes. I went in for a full my nails were prepped when it came time to admin the acrylic, person started using gel she’s like it’s the same, it clearly isn’t. Blatant liars, within less than 24 hours my one of my nails is chipped and lifting cause this is what happens when you put gel fill on top of acrylic plus the fact there are all ridges in my nails they are not smooth. Terrible would not recommend anyone who lies!Service: ManicureI called to see if they did acrylic fills and they said yes. I went in for a full my nails were prepped when it came time to admin the acrylic, person started using gel she’s like it’s the same, it clearly isn’t. Blatant liars, within less …More

I called to see if they did acrylic fills and they said yes. I went in for a full my nails were prepped when it came time to admin the acrylic, person started using gel she’s like it’s the same, it clearly isn’t. Blatant liars, within less than 24 hours my one of my nails is chipped and lifting cause this is what happens when you put gel fill on top of acrylic plus the fact there are all ridges in my nails they are not smooth. Terrible would not recommend anyone who lies!

Positive: Cleanliness, Professionalism, QualityI have always exclusively gone to Cosmo Nail & Spa for my manicure, pedicure, and massage services. They are professional, accommodating, and welcoming. Judy and her staff provide a clean and relaxing (yet efficient) atmosphere for their clients. You can tell the customer’s satisfaction is of the upmost importance.Their post COVID-19 response has not disappointed, either. I was in the salon a week after their reopening and felt extremely safe. They are following all CT state guidelines and taking every health precaution. Before customers enter the salon, the staff check to assure the customer is wearing a mask. Upon entering the salon, customers’ temperatures are taken (and staff temperatures are taking periodically during the day) and they can immediately access a hand sanitizing station. Additionally, hand sanitizers are placed throughout the salon and a plexiglass barrier is at each nail station. During pedicures, the staff wear faceshields for further protection. They seat customers with increased space between them. The staff wear masks, wash their hands between each client, and then use sanitizer before touching a client. The salon smelled and looked clean. The staff disinfected surfaces consistently.I have always exclusively gone to Cosmo Nail & Spa for my manicure, pedicure, and massage services. They are professional, accommodating, and welcoming. Judy and her staff provide a clean and relaxing (yet efficient) atmosphere for their …More

I have always exclusively gone to Cosmo Nail & Spa for my manicure, pedicure, and massage services. They are professional, accommodating, and welcoming. Judy and her staff provide a clean and relaxing (yet efficient) atmosphere for their clients. You can tell the customer’s satisfaction is of the upmost importance.