Critical: Professionalism, QualityI’ve came here a couple of times and it’s by far one of the best salons in Gainesville. I even brought my mom so she could get her nails done with me and she loved it too. My only issues is one of the nail techs that I saw today named Ryan claims he knows me from another nail salon that’s been shut down. He actually ruined my experience because number 1 he did not do a good job on my nails he rushed and was rude the whole time and didn’t tell me till the end that he knew me, which he doesn’t, he had me mixed up with someone else. Today, I wanted a simple clear nail and he still messed up. Number 2 he kept accusing me of being someone else. I asked him when it was that I went to the salon he was referring to and he couldn’t even give me a date in time. Little does he know I just moved here and there are only 2 places I’ve gotten my nails done at and I’ve always had female nail techs, except the tech that polished my last design at Cosmo (that nail tech was amazing my the way). That experience is making me take a 5 start salon down to 3 stars. So come to Cosmo but don’t get matched with the nail tech Ryan. One of the other nail tech told me something is wrong with him and that he’s been having issues with other customers. I don’t know but he will never do my nails again. I’m adding photos of my nails with the design that I had done at Cosmo and loved and then the nails I got done after that which was a fill-in with clear polish. You can see where Ryan did a poor job polishing the clear pink polish, it almost looks like I still need a fill in.Services: Nail art, Acrylic nails, Pedicure, WaxingI’ve came here a couple of times and it’s by far one of the best salons in Gainesville. I even brought my mom so she could get her nails done with me and she loved it too. My only issues is one of the nail techs that I saw today named Ryan …More
I’ve came here a couple of times and it’s by far one of the best salons in Gainesville. I even brought my mom so she could get her nails done with me and she loved it too. My only issues is one of the nail techs that I saw today named Ryan claims he knows me from another nail salon that’s been shut down. He actually ruined my experience because number 1 he did not do a good job on my nails he rushed and was rude the whole time and didn’t tell me till the end that he knew me, which he doesn’t, he had me mixed up with someone else. Today, I wanted a simple clear nail and he still messed up. Number 2 he kept accusing me of being someone else. I asked him when it was that I went to the salon he was referring to and he couldn’t even give me a date in time. Little does he know I just moved here and there are only 2 places I’ve gotten my nails done at and I’ve always had female nail techs, except the tech that polished my last design at Cosmo (that nail tech was amazing my the way). That experience is making me take a 5 start salon down to 3 stars. So come to Cosmo but don’t get matched with the nail tech Ryan. One of the other nail tech told me something is wrong with him and that he’s been having issues with other customers. I don’t know but he will never do my nails again. I’m adding photos of my nails with the design that I had done at Cosmo and loved and then the nails I got done after that which was a fill-in with clear polish. You can see where Ryan did a poor job polishing the clear pink polish, it almost looks like I still need a fill in.