Copperhead Cut and Color Studio

Critical: Professionalism, PunctualityCopperhead Salon was great the first time. My second appointment that I had to wait two weeks for I just wanted the same service and when I got there she told me I couldn’t get it that I could only get a haircut. I was shocked. The third appointment I had to wait two weeks for she did it again she said she don’t have time to give me a hair treatment she can on only do the cut and color but not the treatment. The treatment is only a conditioner for split ends. How are you to wait for that appointment… But what am I gonna do so I agreed. When I left there wasn’t what I got the first time. But I said to myself maybe you’re just not used to it you’ll get used to it. After washing my hair my hair was so brassy I look like I put a copper penny on top of my head. When I called them it took them 2 to 3 days to reply back. And then she said she call me back I’m going on two weeks and I still haven’t got a callback my patience has been running very thin because the holidays are here and they won’t return my call or fix my hair. Only about five or six stripes. For $240 I want to look good. And that was my awful experience. The first time I paid 250 and I got everything I needed $200 service and $50tip. the second time I did not get everything I needed and she still charge me close to $100 What’s tip for just a haircut and blow dry style. The third time I was charged $200 again and I gave her a $40 tip. I did not get split end treatment this time and was charge like the first time. This is my first review I’ve ever written and I really feel like this was not professional and I wouldn’t recommend this place to anybody.Services: Hair coloring, Haircut, HairstylingCopperhead Salon was great the first time. My second appointment that I had to wait two weeks for I just wanted the same service and when I got there she told me I couldn’t get it that I could only get a haircut. I was shocked. The third …More

Copperhead Salon was great the first time. My second appointment that I had to wait two weeks for I just wanted the same service and when I got there she told me I couldn’t get it that I could only get a haircut. I was shocked. The third appointment I had to wait two weeks for she did it again she said she don’t have time to give me a hair treatment she can on only do the cut and color but not the treatment. The treatment is only a conditioner for split ends. How are you to wait for that appointment… But what am I gonna do so I agreed. When I left there wasn’t what I got the first time. But I said to myself maybe you’re just not used to it you’ll get used to it. After washing my hair my hair was so brassy I look like I put a copper penny on top of my head. When I called them it took them 2 to 3 days to reply back. And then she said she call me back I’m going on two weeks and I still haven’t got a callback my patience has been running very thin because the holidays are here and they won’t return my call or fix my hair. Only about five or six stripes. For $240 I want to look good. And that was my awful experience. The first time I paid 250 and I got everything I needed $200 service and $50tip. the second time I did not get everything I needed and she still charge me close to $100 What’s tip for just a haircut and blow dry style. The third time I was charged $200 again and I gave her a $40 tip. I did not get split end treatment this time and was charge like the first time. This is my first review I’ve ever written and I really feel like this was not professional and I wouldn’t recommend this place to anybody.