Complexions Spa

  3.1 – 12 reviews   • Beauty salon

Complexions Spa 46220

Address and Contact Information

Address: 6251 Winthrop Ave # 8, Indianapolis, IN 46220

Phone: (317) 423-9000

Website:

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Reviews

Ashley Honeycutt
The place was small and was only ran by one person so I can see why it took be 4 calls to get an appointment scheduled. I had a Groupon for a seaweed wrap and a 30 minutes Swedish massage. So the seaweed wrap was done with ace bandages that were soaking in a crockpot filled with warm water and mixture of some sort. Which to me is not sanitary, how many bodies has she wrapped with those things. And now my pores have just sucked all that it for 15 minutes. Then the Swedish massage, that was only my arms and legs. Now I did this manly for my back to be taken care of.. I hadn’t had a massage in over 5 years and I feel like I got cheated. If she would have told me that this was only arms and legs I would have told her just to focus on my back. Major disappointment there. Then as I wait for my fiance, she continues to hound me for a tip. I had no cash or card on me which I told her that we don’t carry cash. She continues to say “oh it doesn’t have to be cash”. that was just rude just to ask for a tip multiple times. She was only thinking about herself she didn’t know my current situation on money. I am currently penny pinching to pay for my wedding. And my fiance bought this service for me so I could relax and feel better from the stress. But this trip went horrible from beginning to end. 1. Unsanitary 2. Massage wasn’t relaxing nor did she even asked what I wanted focused on. 3. Massage therapist hounding me for a tip for a service I could have got at home for free and done right. Horrible experience. I pray no one goes there because this is a waste of money that many people don’t have money to waste like that-
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Stephanie Cole
They are wonderful! I deal with Trinia for waxing and she is an absolute doll! It was my first time ever getting a bikini wax and I was really nervous and she made me feel very comfortable with the whole process. Won’t go to another girl ever!
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Drue Ferina
I bought a groupon for waxing services. It was a package of three. The services were not great. She definitely doesn’t make a plus-size woman feel comfortable in their own skin, that’s for sure. I’ve received waxing services at two other locations in the city, and never heard about poor skin tone or hard to reach places before, I’m not THAT overweight, for gods’ sake. I wouldn’t recommend them to anyone or purchase them in the future. On the second service appointment, I also got a haircut. It was a Monday, so they were half off. It was still $35 and it was a $5 haircut at best. That service technician liked to point out my fine (to her, this means THIN) hair. It seems like the whole salon takes classes in how to subtly insult people. No wonder they had to move from the large location on Mass Ave to this cramped shop.
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Nikki Sixx
Love Trinia, she is so easy to work with. I am a pretty large plus sized girl and have never been made to feel less about who I am. Wonderful experience – had bought the groupon and will be using my 3rd Brazilian today and will be booking all of my future waxings here with Trinia – fantastic lady, laid back and very welcoming. I am a NY girl and have been to some of the finest salons here in the states as well as abroad and this place holds its own to all of them.!!!
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Krysta Theobald
I booked an appointment through them directly to honor the price for the groupon special they were offering. They made me pay for the service over the phone, which I thought was weird, but some salons require payment upfront, so I didn’t think too much about it, and since you have to purchase the actual groupon in advance, it didn’t seem too outlandish… That was, until I had to cancel the appointment. I canceled over a week in advance, in compliance with their cancellation policy. Since then (its been over a month) I have been leaving messages for them to contact me in regards to my $149 refund. No one has called me back, and I can’t seem to get anyone on the phone when I call. I am going to have to report them to the better business bureau, and contact my credit card company to try and recall the payment. This is ridiculous.
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Sheila Morris-Watson
Trinia is great! Loved my seaweed body wrap and massage. Can’t wait to go back!
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Adam Price
Went for sports massage and the therapist was very good and helped my back lumbar area. She was very strong and I will be back
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Tiffany Roberts
Love these ladies, best massage I’ve ever had. They’re so friendly and personable
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Cathy Sutton
Can’t call and speek to an actual person. Must leave a message and wait (and wait) for a call back. They need a receptionist who focuses on answering the phone and setting appointments.
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Mo Dai
Front desk has a “Great attitude”!
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