Cloud 9 Spa & Hair Design

  4.8 – 334 reviews   • Hair salon

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Cloud 9 Spa & Hair Design 46062

Hours

SundayClosed
Monday9 AM–8 PM
Tuesday9 AM–8 PM
Wednesday9 AM–8 PM
Thursday9 AM–8 PM
Friday9 AM–6 PM
Saturday9 AM–5 PM

Address and Contact Information

Address: 14753 Hazel Dell Crossing Suite 300, Noblesville, IN 46062

Phone: (317) 569-9620

Website: http://www.cloud9indy.com/

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Reviews

Yesenia Exiga
Wow. I’m at a loss for words for the lack of professionalism at this establishment. In November I had an appointment for a hair treatment that I unfortunately had to cancel because I had a car incident. During said time I had two appointments booked. One was the hair treatment I had to cancel and the other one was for hair highlights that was scheduled for December. Well the day of my appointment came and they usually send you a text to confirm within two days of your appointment. This was not the case for this particular appointment so I called before my appointment time to see what was going on. Well to my complete shock, they had canceled this appointment as well back in November!!! Never did I say I wanted to cancel this appointment. The owner apparently took it upon her hands to make that decision for me. Without any type of notice whatsoever. Back in November, thinking about my hairdresser’s time and not wanting her to lose money, I messaged her directly to tell her about what had happened to my car that way she could fill her spot. She didn’t have the least courtesy to notify me that there would be a cancellation fee. So when I tried to say I’d get a ride my spot had of course already been filled. That is when the owner I assume (Mindy) cancelled both of the appointments. She did waive the cancellation fee “for this once” but to my surprise cancelled my future appointment as well. Not to mention that Haylee (the hairdresser that was working on my hair) always left yellow and orange tones on my roots and tried to say that it was because of the purple shampoo and makeup I use. I NEVER had this problem in the past with anyone else. Needless to say I wasn’t even offered a chance to speak to the owner or any type of solution to the (December appointment being cancelled) problem. My point being, STAY AS FAR AWAY FROM THIS PLACE AS POSSIBLE!!!! You’ve been warned.
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Taylor Graham
Alyson Graham is a pure magician when it comes to hair. She will take your creative ideas and turn them into a masterpiece. She has never let me down and continues to amaze me. She can perform a wide range of tasks and can accomplish whatever you throw at her. Many talents!!! Highly recommend!!! Haircut, Hair coloring
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brianna walsh
This salon is amazing! Friendly staff, beautiful salon! As a licensed stylist myself, I find myself to be extremely picky on who cuts my hair. I moved here 2 years ago and I have struggled to find someone who can cut hair the way I like. Alyson Graham, you have won me over. She is fun, sweet, and listens to what you want. She’s super easy to get along with and she makes the entire experience fun. I laughed the entire time and she made me feel very relaxed in her chair. I will never go to anyone else again. I highly recommend her to anyone!
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Amanda Alves
If you’re looking for a new salon, look no further. I always had a hard time finding a good salon that I like, has a fair price and gives me a good haircut. Specially since moving every so often. But Cloud 9 Spa is simply amazing, and I’m really glad I won’t be moving for a very long time because this is the salon for me.
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Jordan Frasure
I have LOVED Cloud 9! Meg cuts and styles my hair and does an amazing job!! She pays attention to detail and makes sure to ask the right questions my hair is exactly what I pictured! Meg also did my hair for my wedding and CRUSHED it!!! So thankful! Hairstyling, Updos, Haircut, Balayage, Hair coloring
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Debra Magnuson
Crista was amazing! It was my first time at the salon and I was making a pretty big change to my hair. She was very confident the style I chose would look good on me and I had no doubt she was the right stylist to give me the cut! Two thumbs up!! Hairstyling
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Elissa Allen
Kim is the best! She’s so friendly and relatable and is an amazing stylist! Every time I go to get my hair done, it feels like I’m going to catch up with a friend! And my hair always looks amazing! The other staff is so friendly and always offer a water or coffee and beyond nice! I would recommend Cloud 9 to anyone who wants a cute atmosphere and friendly people to get their hair done!
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Tim Yonce
My wife went here to get her hair cut and styled. They did a wonderful job, this is the happiest I have seen my wife after visiting numerous salons. Highly recommend this location. Her stylist was Hailey.
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Berkley B
Everyone there was really enthusiastic about making sure I left with the best hair possible! Alyson did an AMAZING job with my hair and Emma and Crista were both super nice in helping, as well! Everyone at Cloud 9 is SO nice and I love going every time! Hairstyling, Hair glazing, Haircut, Hair coloring
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Laura Burns
Kim does an amazing job with the cut and styling of my hair every time I visit! I also love how easy it is to schedule an appointment online. All the staff I’ve seen are really wonderful and talented!
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