Clayton Med Spa

Critical: ProfessionalismEDIT: in case anyone is curious, as of the owner’s response 3 months ago, I still receive 1 marketing email from them every single week.I can’t really speak to the quality of the appointment. I think it was fine, it was several years ago. The main thing I want to say is be really sure you want to receive their emails for the rest of your life. I hit unsubscribe on every email I received for years and sent personal emails requesting to be removed. I’ve received replies saying they have removed me from their list, but without fail I receive regular emails from them. At this point, I have it marked as spam and automatically blocked, but it’s really obnoxious and I’ve never had this issue with any other mailing list. So, be prepared.EDIT: in case anyone is curious, as of the owner’s response 3 months ago, I still receive 1 marketing email from them every single week. …More

EDIT: in case anyone is curious, as of the owner’s response 3 months ago, I still receive 1 marketing email from them every single week.

Critical: Professionalism, QualityI had a Groupon, so I guess I wasn’t that important I walked in and really was not that impressed, but I had a nice girl that was going to do a facial, the rooms are not dated and was a little uncomfortable, about anyway, the nice young lady was getting me ready and I guess the owner knocked on the door and she said well I’m with a client, she went on to tell me that he wanted her to stop what she was doing because a gentleman had wanted it another procedure done and he didn’t like to do that some kind of waxing. I thought that was very rude to interrupt my session. She was going to use some kind of ultra thing and said all my necklaces had to come off because it will affect the procedure the metal and I told her my health condition and she was going to ask if that health condition would affect the procedure in any way, so while I’m waiting I was really scared thinking they were really not going to be able to do it because I had a stent 20 minutes waiting I got dressed and was just going to leave I was very upset and when she came in, she said she was so sorry but her boss made her do that waxing I couldn’t believe it I was sitting there nervous about what was going to happen to me and because the owner didn’t want to do the procedure he had her do that procedure while I waited in that room. I felt like a… And I guess people that are paying more money are more important than new customers it was just a rude experience and I would never go back there.I had a Groupon, so I guess I wasn’t that important I walked in and really was not that impressed, but I had a nice girl that was going to do a facial, the rooms are not dated and was a little uncomfortable, about anyway, the nice young …More

I had a Groupon, so I guess I wasn’t that important I walked in and really was not that impressed, but I had a nice girl that was going to do a facial, the rooms are not dated and was a little uncomfortable, about anyway, the nice young lady was getting me ready and I guess the owner knocked on the door and she said well I’m with a client, she went on to tell me that he wanted her to stop what she was doing because a gentleman had wanted it another procedure done and he didn’t like to do that some kind of waxing. I thought that was very rude to interrupt my session. She was going to use some kind of ultra thing and said all my necklaces had to come off because it will affect the procedure the metal and I told her my health condition and she was going to ask if that health condition would affect the procedure in any way, so while I’m waiting I was really scared thinking they were really not going to be able to do it because I had a stent 20 minutes waiting I got dressed and was just going to leave I was very upset and when she came in, she said she was so sorry but her boss made her do that waxing I couldn’t believe it I was sitting there nervous about what was going to happen to me and because the owner didn’t want to do the procedure he had her do that procedure while I waited in that room. I felt like a… And I guess people that are paying more money are more important than new customers it was just a rude experience and I would never go back there.

Positive: Communication, Professionalism, QualityMy experience was heaven. I was treated by Ms. Carmen Triguero. She is a nurse practitioner by trade. She was perfect. Injected me with Botox. I didn’t feel a thing, and there was no bleeding. She had a great bedside manner. I’ve had injections in LA where Botox injections specialists are supposedly the best, but nothing in LA can compare to Ms. Triguero. She is superlative. The rest of the staff was professional and courteous. I highly recommend .My experience was heaven. I was treated by Ms. Carmen Triguero. She is a nurse practitioner by trade. She was perfect. Injected me with Botox. I didn’t feel a thing, and there was no bleeding. She had a great bedside manner. I’ve had …More

My experience was heaven. I was treated by Ms. Carmen Triguero. She is a nurse practitioner by trade. She was perfect. Injected me with Botox. I didn’t feel a thing, and there was no bleeding. She had a great bedside manner. I’ve had injections in LA where Botox injections specialists are supposedly the best, but nothing in LA can compare to Ms. Triguero. She is superlative. The rest of the staff was professional and courteous. I highly recommend .

Critical: ProfessionalismI went there over 7 years ago and had a horrible experience. The service was overpriced and the person was under qualified. Ever since my 1 visit, I have been badgered with emails. Every single time, I have asked to be removed from their marketing database. The emails stop for a few months and then start up again as they refuse to stop contacting me. Their most recent email requested that I post a review about them on Google. Well, here is my review. People, do not EVER sign up for anything with them as they will haunt you to the grave and most likely sell your information to the highest bidder. I would give negative stars if I could. There are plenty of reputable spas to go to in St Louis but this is not one of them so don’t waste your money.Thanks for your reply. If only it was as easy as clicking the unsubscribe button. Don’t you think I have tried that? Did you not read my review? I HAVE! EVERY SINGLE TIME! You remove me for a month or two and it start again. PLEASE RE-READ MY REVIEW before making an idiotic statement like that. Again people, don’t waste your money. They only care about the dollar, not customer service.I went there over 7 years ago and had a horrible experience. The service was overpriced and the person was under qualified. Ever since my 1 visit, I have been badgered with emails. Every single time, I have asked to be removed from their …More

I went there over 7 years ago and had a horrible experience. The service was overpriced and the person was under qualified. Ever since my 1 visit, I have been badgered with emails. Every single time, I have asked to be removed from their marketing database. The emails stop for a few months and then start up again as they refuse to stop contacting me. Their most recent email requested that I post a review about them on Google. Well, here is my review. People, do not EVER sign up for anything with them as they will haunt you to the grave and most likely sell your information to the highest bidder. I would give negative stars if I could. There are plenty of reputable spas to go to in St Louis but this is not one of them so don’t waste your money.

Positive: Communication, Professionalism, QualityTook my daughter for a service and they were so sweet & kind to her and eased her nerves right off the bat. She left feeling relaxed and comfortable. Great bedside manner, extremely personable! Took their time, didn’t feel rushed at all and was so kind to my teeneaged daughter! Thank you! We will definitely be back for mire services!

Took my daughter for a service and they were so sweet & kind to her and eased her nerves right off the bat. She left feeling relaxed and comfortable. Great bedside manner, extremely personable! Took their time, didn’t feel rushed at all and was so kind to my teeneaged daughter! Thank you! We will definitely be back for mire services!