Classy Nails Spa

Critical: Cleanliness, Professionalism, Quality, ValueI’ve been coming here along with my mom and sister for almost 6 years now and it’s been one of the best nail salons we’ve seen in the area but unfortunately we cannot support this business anymore. My sister was getting a pedicure and her nails were over-cut and she developed an infection. The manicurist was Jessica and she claimed it was ingrown nail that she was not informed about. However my sister had no prior pain and the infection has only gotten worse. We saw a doctor as well and the doctor said that is not the aftermath of an ingrown nail. Classy nails has refused to acknowledge this mistake and have done nothing to amend this besides taking off the initial nail polish. They’re not concerned the least bit about customer service. We’ve called several times regarding this matter and asked for some compensation in the form of either a refund or a store credit as my sister is scared and refuses to go back and after we finally spoke to the owner we were told nothing can be done and hung up the phone.Service: PedicureI’ve been coming here along with my mom and sister for almost 6 years now and it’s been one of the best nail salons we’ve seen in the area but unfortunately we cannot support this business anymore. My sister was getting a pedicure and her …More

I’ve been coming here along with my mom and sister for almost 6 years now and it’s been one of the best nail salons we’ve seen in the area but unfortunately we cannot support this business anymore. My sister was getting a pedicure and her nails were over-cut and she developed an infection. The manicurist was Jessica and she claimed it was ingrown nail that she was not informed about. However my sister had no prior pain and the infection has only gotten worse. We saw a doctor as well and the doctor said that is not the aftermath of an ingrown nail. Classy nails has refused to acknowledge this mistake and have done nothing to amend this besides taking off the initial nail polish. They’re not concerned the least bit about customer service. We’ve called several times regarding this matter and asked for some compensation in the form of either a refund or a store credit as my sister is scared and refuses to go back and after we finally spoke to the owner we were told nothing can be done and hung up the phone.