City Nails

  4.0 – 63 reviews   • Nail salon

Social Profile:

City Nails 60441

Located In: Regency Point Shopping Center

Hours

Saturday9:30 AM–6 PM
SundayClosed
Monday9:30 AM–7:30 PM
Tuesday9:30 AM–7:30 PM
Wednesday9:30 AM–7:30 PM
Thursday9:30 AM–7:30 PM
Friday9:30 AM–7:30 PM

Address and Contact Information

Address: 1053 E 9th St, Lockport, IL 60441

Phone: (815) 524-3079

Website:

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Reviews

Erin Augello
Went for the first time today & I will never get my nails done by anyone else from now on. Great customer service from the entire staff. Dana was quick but didn’t rush, was so friendly the entire time, and made sure I liked the outcome of my nails.
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Barb D’Amico
The girl that worked on my nails did a beautiful job. She made the style of the nails exactly as I wanted. I had my nails done previously at a different salon in town and all of them but three fell off in less than two weeks. The woman there did a horrible job because my nails were crooked and just didn’t look right. At City Nails the girl was very nice, spoke English and as I said did a beautiful job. I recommend her to everyone !!
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Shari Baker
Jody is so kind and Andy they are the best I always get great service and care Andy is great for pedicures and Jody on the nails they’ve been around for a while check them out customer service is a must top tier
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cynthia jasso
By far the best service i have received when getting a manicure. I came in and was planning on getting one color for my nails and call it a day. Once i told Jody about my son’s birthday party her creativity went above and beyond, she made suggestions for me and since it’s Halloween time she added that theme to it as well. Definitely gonna be my place to get my nails done and Jody is my girl!!!
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Marie
I loved this place since I’ve moved here in Lockport! I’ve tried other nail places but this one is just the best. The ladies are extremely nice & it’s always so clean. It’s never packed!!!! I love how they do & shape my nails. Been coming here for almost a year now . I love it!!!! They have many colors to choose from, they take their time to do an amazing job.
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Shannon Ragusa
Critical: Professionalism, QualityI can in bc it was home coming week and not normal place was busy. I was excited they were able to get me right in but then the service started. She never spoke a single word to me. Painted my nails before asking if I wanted to pay and got mad when she told me to move under the dryers and I bumped a nail. She even complained she had to bring everything to me. (Nail polish). She never used cuticle oil on my nails nor did she ask if I wanted them cut shorter. My fault since I was kind of in a hurry and shy I didn’t speak up. Then there was the barefoot employee who was just walking around barefoot! It’s safe to say I won’t be coming back. My nail polish is thick and not smooth also all over my cuticles.Service: Acrylic nailsI can in bc it was home coming week and not normal place was busy. I was excited they were able to get me right in but then the service started. She never spoke a single word to me. Painted my nails before asking if I wanted to pay and got …More
I can in bc it was home coming week and not normal place was busy. I was excited they were able to get me right in but then the service started. She never spoke a single word to me. Painted my nails before asking if I wanted to pay and got mad when she told me to move under the dryers and I bumped a nail. She even complained she had to bring everything to me. (Nail polish). She never used cuticle oil on my nails nor did she ask if I wanted them cut shorter. My fault since I was kind of in a hurry and shy I didn’t speak up. Then there was the barefoot employee who was just walking around barefoot! It’s safe to say I won’t be coming back. My nail polish is thick and not smooth also all over my cuticles.
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Front Desk
my first time was here the other day the customer service level is very poor i was not please at all my nail is already broken I called to speak the lady that did my nails and she tells me she can’t fix my nails because my nails are long and I got to be careful like I wouldn’t know that that’s not the principle my nail is not even 2 weeks old better yet its a day old and there was nothing to be done I’m not never supporting this place of business again so my nails is now 4 days only i have on only 6 nails after I paid 110 for my service my nails popped off this is why you cant support anybody’s business there Horrible
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Nicole Werle
Straight up one of the best pedicures I’ve ever had and only $25 (half the price I was expecting to pay so I was able to tip even more!) My feet were long overdue for a pedicure but she practically gave me a brand new pair of feet. Andy was so detailed and thorough that she scrubbed my feet for at least 45 minutes before she even painted my nails- which is exactly what I was looking for after working on my feet for 45 hours a week. There was plexiglass between us, they wore their masks properly the entire time and were strict about using hand sanitizer. They sanitized my chair immediately after I got up and had a rule of no more than 4 customers at a time (though I was lucky enough to be the only one there at the time). Their color selection wasn’t the best, but I found something cute and usually bring my own polish anyways. I will be back! 🙂
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real thoughts
I used to come here all the time with my mom years ago and they used to do a really good job, but this has unfortunately changed. I recently went here to get a no chip manicure before my vacation and I am very disappointed. The lady who did my nails seemed very new and not familiar with proper techniques. I spent over $40 for my nails to have about 12 coats of polish, bumps everywhere, parts of my nails missing polish and super rough edges! Unfortunately I leave for my trip and don’t have any time to get them redone or fixed. I can appreciate the staff trying to be nice and gentle, but that doesn’t make my nails look nice or make me feel good about ever coming back here again. I would suggest training the staff appropriately before letting them practice on clients nails.
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Jane Doe
Critical: Professionalism, ValueIve been coming here for years. And not only has she messed up my nails multiple times she also denied my service dog entrance because she thought my medical needs weren’t as important as her customers. Even though. I am a customer. They are over priced and the quality of their nails are just not that great. I’ve had not one but three very rude and inconsiderate occasions at this nail salon.Service: ManicureIve been coming here for years. And not only has she messed up my nails multiple times she also denied my service dog entrance because she thought my medical needs weren’t as important as her customers. Even though. I am a customer. They …More
Ive been coming here for years. And not only has she messed up my nails multiple times she also denied my service dog entrance because she thought my medical needs weren’t as important as her customers. Even though. I am a customer. They are over priced and the quality of their nails are just not that great. I’ve had not one but three very rude and inconsiderate occasions at this nail salon.
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