Chen Massage Clinic

Positive: ProfessionalismI went on my birthday 12/3/21 as a treat to myself. My first ever massage. I scheduled a 60 min massage and when I arrived I was asked to undress and lay on the table. She played relaxing music. To my surprise, she began by walking on my back (which was very nice!) and then she began with the typically massage by hand. Lily paid attention to the areas that were more tense which I appreciated. She also included hot stones during my massage. I would recommend this place to anyone. It may sound odd having someone walk all over you… but they are professional and know what they’re doing!! It’s worth mentioning she did use a good amount of pressure. Some places were ouchy but I knew those muscles needed the attentionI went on my birthday 12/3/21 as a treat to myself. My first ever massage. I scheduled a 60 min massage and when I arrived I was asked to undress and lay on the table. She played relaxing music. To my surprise, she began by walking on my …More

I went on my birthday 12/3/21 as a treat to myself. My first ever massage. I scheduled a 60 min massage and when I arrived I was asked to undress and lay on the table. She played relaxing music. To my surprise, she began by walking on my back (which was very nice!) and then she began with the typically massage by hand. Lily paid attention to the areas that were more tense which I appreciated. She also included hot stones during my massage. I would recommend this place to anyone. It may sound odd having someone walk all over you… but they are professional and know what they’re doing!! It’s worth mentioning she did use a good amount of pressure. Some places were ouchy but I knew those muscles needed the attention

Positive: Professionalism, QualityThis was one of the best massages I have ever experienced… They truly know how to work trigger points and where to apply excellent strong pressure and release relax the major muscles. They absolutely know what they are doing and i highly recommend. They use more pressure than “normal” as this is a therapeutic massage and not a just feel good/Swedish type massage as is often the case at spa’s and salons.This was one of the best massages I have ever experienced… They truly know how to work trigger points and where to apply excellent strong pressure and release relax the major muscles. They absolutely know what they are doing and i highly …More

This was one of the best massages I have ever experienced… They truly know how to work trigger points and where to apply excellent strong pressure and release relax the major muscles. They absolutely know what they are doing and i highly recommend. They use more pressure than “normal” as this is a therapeutic massage and not a just feel good/Swedish type massage as is often the case at spa’s and salons.

Positive: Professionalism, QualityAfter pulling a muscle in my leg, I’m happy that I was able to get a next day appointment. I arrived right when they opened at 10am. The lady who booked my appointment was nice and pleasant and my massage therapist for reflexology was amazing! The location is clean, everyone wore masks and I noticed that that staff took steps to wash and sanitize their hands regularly. It was great to also see that everything was clean, and was being changed out before the next client. Reflexologist had a bit of a language barrier at first but Google translate helped that. She was very accommodating throughout and was attentive to the pain in my leg and focused on relieving the muscle tension. It was my first time visiting and I’m definitely going back!After pulling a muscle in my leg, I’m happy that I was able to get a next day appointment. I arrived right when they opened at 10am. The lady who booked my appointment was nice and pleasant and my massage therapist for reflexology was …More

After pulling a muscle in my leg, I’m happy that I was able to get a next day appointment. I arrived right when they opened at 10am. The lady who booked my appointment was nice and pleasant and my massage therapist for reflexology was amazing! The location is clean, everyone wore masks and I noticed that that staff took steps to wash and sanitize their hands regularly. It was great to also see that everything was clean, and was being changed out before the next client. Reflexologist had a bit of a language barrier at first but Google translate helped that. She was very accommodating throughout and was attentive to the pain in my leg and focused on relieving the muscle tension. It was my first time visiting and I’m definitely going back!

Positive: Communication, Professionalism, QualityExpert. Professional. Personal service! I have been in the Jacksonville area for almost 3 months. In that time I have gotten 12 massages. Lily at Chen’s Massage provided the best overall. I spend a lot of money on massage, because I do not spend money on pharmaceuticals and pain relievers. I have 3 chronic pain areas from 20 years of knocking around doing Army stuff, and I have several acute pain, soreness, and stiffness issues that pop up, when I refuse to face the physical reality of time and age. When all this adds up and slows me down, I get a massage. If you are reading this, then you know the experience of looking for a good massage, it can be frustrating. It takes time. It is trial and error. Sometimes language is a barrier and communication is difficult. It takes time and money to find out what kind of service a spa may provide, and it is disappointing to invest all of that for something that does not get the job done, whether it be relaxing stiff muscles or grinding out painfull knots.Here is why you should go to Chen’s Massage: Expert technical skill; excellent communication; responsive, friendly staff; great value; bright, clean, safe, and legitimate business.Expert technical skill: The person who provided my massage asked about my pain and where it was. I have lower back pain, mid-back soreness, and ‘congested calves’. I need a precise and hard, deep massage in those areas. Lily got to work walking on my back and found the pressure points and trigger points that have eluded 8 previous massage providers. When I asked her to focus on a particular spot, she responded and did so. The pain was intense, but the relief was immense.Excellent communication: Lily asked about my pain, and responded accordingly. i need the hammer dropped on almost all areas. However, I have 2 points on the shoulder that trigger intense pain and need to be done very gently. Communication is key.Responsive and friendly staff: i walked in on a busy Saturday without an appointment. They greeted me, made me feel welcome, and worked me in to the schedule without any issues. I waited less than 15 minutes and was happy to do so.Great value: Getting just the right massage is priceless when you need to get back on a project and do not have time to mess around being stiff and sore. Chen’s Massage delivered on all counts.Legitimate business: The environment was clean and relaxing. The linens were fresh and clean. The service was all about an effective massage. I kind of hate that this needs to be written, but in some establishments, they want to get through the massage and offer ‘other services’. This is not the case here. You will not need to go through that uncomfortable and awkward situation or any untoward solicitation.I would encourage anyone who needs a great massage to give these people a try.Expert. Professional. Personal service! I have been in the Jacksonville area for almost 3 months. In that time I have gotten 12 massages. Lily at Chen’s Massage provided the best overall. I spend a lot of money on massage, because I do not …More

Expert. Professional. Personal service! I have been in the Jacksonville area for almost 3 months. In that time I have gotten 12 massages. Lily at Chen’s Massage provided the best overall. I spend a lot of money on massage, because I do not spend money on pharmaceuticals and pain relievers. I have 3 chronic pain areas from 20 years of knocking around doing Army stuff, and I have several acute pain, soreness, and stiffness issues that pop up, when I refuse to face the physical reality of time and age. When all this adds up and slows me down, I get a massage. If you are reading this, then you know the experience of looking for a good massage, it can be frustrating. It takes time. It is trial and error. Sometimes language is a barrier and communication is difficult. It takes time and money to find out what kind of service a spa may provide, and it is disappointing to invest all of that for something that does not get the job done, whether it be relaxing stiff muscles or grinding out painfull knots.