Celebrity Nails

Critical: ProfessionalismDon’t waste your time going here… Owner is very unprofessional, cold and not friendly. I don’t think they want or appreciate new customers. I suppose if we didn’t have to wear a mask, all you would see would be an unhappy face. Had an appointment and was 10mins late, when I arrived I was treated very nasty, rude, and unprofessional by the owner and was told that the manicurist already booked another customer, however, there was not a single person in the salon and the manicurist was not even present. She ignored me and didn’t even offer me another appointment. When I asked to reschedule she claimed she didn’t have any appointments at all until next week! Unfortunately, this is the norm with the owner, I have heard her treat people like that when I have been there getting my service done, the only reason I kept going there was the somewhat convenient location for me and the manicurist who is the only worker there was nice and did a good job. My slight tardiness was not acceptable to her but how about when we have an appointment, get there a bit early or on time, and THEY MAKE YOU WAIT 10 or more minutes and then it’s ok??? that has also happened to me. At the end it’s ultimately their loss of business!Services: Manicure, PedicureDon’t waste your time going here… Owner is very unprofessional, cold and not friendly. I don’t think they want or appreciate new customers. I suppose if we didn’t have to wear a mask, all you would see would be an unhappy face. Had an …More

Don’t waste your time going here… Owner is very unprofessional, cold and not friendly. I don’t think they want or appreciate new customers. I suppose if we didn’t have to wear a mask, all you would see would be an unhappy face. Had an appointment and was 10mins late, when I arrived I was treated very nasty, rude, and unprofessional by the owner and was told that the manicurist already booked another customer, however, there was not a single person in the salon and the manicurist was not even present. She ignored me and didn’t even offer me another appointment. When I asked to reschedule she claimed she didn’t have any appointments at all until next week! Unfortunately, this is the norm with the owner, I have heard her treat people like that when I have been there getting my service done, the only reason I kept going there was the somewhat convenient location for me and the manicurist who is the only worker there was nice and did a good job. My slight tardiness was not acceptable to her but how about when we have an appointment, get there a bit early or on time, and THEY MAKE YOU WAIT 10 or more minutes and then it’s ok??? that has also happened to me. At the end it’s ultimately their loss of business!