California Nails

Critical: Professionalism, QualityI had been going there for a very long time and liked their services, but over the years it has just gotten worse. I came in and asked for an acrylic fill with one broken nail and was charged $45. I went back in the next day after thinking it over. I spoke with the manager/ owner of the establishment, who knows me very well. I explained the whole scenario to him and after he was done talking to Lisa, the nail tech, he comes back to speak with me and explained to me that she said that she charged me for gel nail instead of the acrylic that I ask for. So at that time I asked him why should I pay for her mistake? of course he just stood there. So I went on to say that if you will risk loosing a client of over 20 yrs for $10 then good luck to you, but tell Lisa that the next time she want a tip, just ask but my first tip to you would be to never cheat the one who fed you.Service: Acrylic nailsI had been going there for a very long time and liked their services, but over the years it has just gotten worse. I came in and asked for an acrylic fill with one broken nail and was charged $45. I went back in the next day after thinking …More

I had been going there for a very long time and liked their services, but over the years it has just gotten worse. I came in and asked for an acrylic fill with one broken nail and was charged $45. I went back in the next day after thinking it over. I spoke with the manager/ owner of the establishment, who knows me very well. I explained the whole scenario to him and after he was done talking to Lisa, the nail tech, he comes back to speak with me and explained to me that she said that she charged me for gel nail instead of the acrylic that I ask for. So at that time I asked him why should I pay for her mistake? of course he just stood there. So I went on to say that if you will risk loosing a client of over 20 yrs for $10 then good luck to you, but tell Lisa that the next time she want a tip, just ask but my first tip to you would be to never cheat the one who fed you.

Critical: QualityMy pedicure was poorly done and my nails don’t look professionally done also. I just got them done yesterday. My foot heel is hard and scratching and my fingers nails are not even and they are not shaped like a real nail should look. My critical are not properly clean up the nail can’t get air. They are closed and can’t get air under the curtical. Stuck shut. I will be returning to the nail salon tomorrow to complain about the service I received and have them done over.They do a rush job. Skip steps in the process.Services: Gel manicures, PedicureMy pedicure was poorly done and my nails don’t look professionally done also. I just got them done yesterday. My foot heel is hard and scratching and my fingers nails are not even and they are not shaped like a real nail should look. My …More

My pedicure was poorly done and my nails don’t look professionally done also. I just got them done yesterday. My foot heel is hard and scratching and my fingers nails are not even and they are not shaped like a real nail should look. My critical are not properly clean up the nail can’t get air. They are closed and can’t get air under the curtical. Stuck shut. I will be returning to the nail salon tomorrow to complain about the service I received and have them done over.

Critical: Professionalism, Punctuality, Quality, ValueWhen I arrived I was put in a chair and was told to soak my feet. I was left there for a least a half hour or so. Finally a lady came and started my pedicure. It was going okay until it was time to paint my toes. I wanted gel and the lady didn’t know how to apply gel so for some reason I was moved to one of the manicure chairs (where I waited about 20 minutes) very confused. A man walked up I believe it was the owner I’m not sure though asked what I was getting done. I explained what happened and that I just wanted gel on my toes. He then got on his knees and began to paint them. When he was finished I paid and went on my way upset about the situation. This happened February 13th today it is February 17th and on two toes the nail polish completely came off!!! Mind you Gel is supposed to last up to two weeks or more. I will not be going back and I will not recommend going.Service: PedicureWhen I arrived I was put in a chair and was told to soak my feet. I was left there for a least a half hour or so. Finally a lady came and started my pedicure. It was going okay until it was time to paint my toes. I wanted gel and the lady …More

When I arrived I was put in a chair and was told to soak my feet. I was left there for a least a half hour or so. Finally a lady came and started my pedicure. It was going okay until it was time to paint my toes. I wanted gel and the lady didn’t know how to apply gel so for some reason I was moved to one of the manicure chairs (where I waited about 20 minutes) very confused. A man walked up I believe it was the owner I’m not sure though asked what I was getting done. I explained what happened and that I just wanted gel on my toes. He then got on his knees and began to paint them. When he was finished I paid and went on my way upset about the situation. This happened February 13th today it is February 17th and on two toes the nail polish completely came off!!! Mind you Gel is supposed to last up to two weeks or more. I will not be going back and I will not recommend going.