Brownstone Dermatology

  3.4 – 38 reviews   • Skin care clinic

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Brownstone Dermatology 17036

Hours

Wednesday8 AM–5 PM
Thursday8 AM–5 PM
FridayClosed
SaturdayClosed
SundayClosed
Monday8 AM–5 PM
Tuesday8 AM–5 PM

Address and Contact Information

Address: 530 Walton Ave, Hummelstown, PA 17036

Phone: (717) 566-6633

Website: http://brownstonederm.com/

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Related Web Results

Welcome to Brownstone Dermatology Associates …

Welcome to Brownstone Dermatology – your premiere skincare practice in the Central Pennsylvania area.

Meet The Providers – Brownstone Dermatology

During her medical training at Penn State she was awarded the Dean’s Award for Scholastic … Jennifer Romero is a Licensed Aesthetician in Hummelstown, PA.

Brownstone Dermatology LLC | Hummelstown PA – Facebook

Brownstone Dermatology LLC, Hummelstown, Pennsylvania. 519 likes · 120 were here. Brownstone Dermatology Associates website–listing specials and current…

Reviews

Amy Mason
We have been clients at this practice for over 5 years . Be careful and aware, because if you cancel appointments they will send an abandonment letter and they have treated us horribly regarding the cancelations. They don’t return phone calls and the office manager is not professional at all. It’s a shame, because I have always talked highly about Brownstone. We are shocked and saddened by the treatment we have received by Brownstone Dermatology.
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Amanda Brenneman
I was scheduled for laser vein treatment with Dr.Cassel. The office manager came in prior to Dr.Cassel for me to sign for consent of treatment. I mentioned to her that I had a few questions for Dr.Cassel prior to the procedure since I was not given any pre or post treatment instructions. Long story short, Dr.Cassel came in 50 mins after my scheduled appt.. I told her I was concerned because I did not have the appropriate compression stockings with me since I was not informed I needed them after the treatment. She admitted she did not make me aware of this but said she informed me of all pre treatment instructions 3 MONTHS AGO at my last appt.. Dr.Cassel then refused to treat me during this appt. because I had expressed concern over not having the stockings and questioned why I never received this information prior to the appt.. As I was leaving, I expressed my disappointment with the wait to be seen and lack of communication with the practice. Dr.Cassel responded with “You sounded like a “difficult” patient (according to her office manager)and I chose to see my other patients first.” I was floored. I’ve been going to Brownstone for years but I will never step foot in that building again. I have never experienced something like this before. Dr.Cassel and the office manager were the most unprofessional people I’ve ever interacted with. HIGHLY RECOMMEND LOOKING ELSEWHERE.
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Paul Baughman
I had a great experience at Brownstone Dermatology. The staff were competent, friendly and helpful. The decor had a neat historical feel. The reception area was comfortable and well laid out. Thank you to the staff and providers. It’s nice to see an individual office with a personality of its own, not a corporate conglomerate.
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Roxanne
I have been a patient for several years seeing various providers there only a few times. Today I saw Dr Cassel for the first time for a new condition that seems to be getting worse. She provided me with a new medication and a plan for it if it does not improve. Dr. Cassel was extremely personable and made me feel comfortable. I did have to wait for 30 minutes, but I’m happy to wait for a caring and positive provider.
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Laddie Springer
I have been a patient at Brownstone Dermatology for a number of years. I am very thankful to have found them. Dr. Cassel is a class act. Not only is she knowledgeable she is also very personable and takes the time to actually listen to you. The entire team has always been courteous and respectful. I am more than satisfied with the care I have received.
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Kevin Paul
Dermatology in central Harrisburg is difficult to find availability, but it does not give anyone the right to provide less then adequate customer service. I placed a call this morning to verify an appointment that I made one year ago this month for an appointment this afternoon. No answer, so I left a message. At 1 PM I called again to confirm before leaving work because I never received a call back. The receptionist confirmed my appointment. I arrived 20 minutes early and was informed my appointment was cancelled and was rescheduled for a later time. I had a similar experience last year. I highly recommend if you are looking for an dermatologist you look elsewhere. The front office is poorly run and I can’t say much for the dermatologist. The one I was seeing last year left the practice. Maybe that should have been my sign…….
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lauren humes
I had a bill that was being sent to my OLD address. I was unaware of this and it went to collections. I called brownstone to schedule an appointment and they said I am NEVER allowed back due to that bill not being paid on time, despite me offering to pay it on the spot and after confirming with them they were sending it to the wrong address. Apparently this is policy with them. I understand wanting bills paid, but to actually be sending it to the WRONG address ….. Seems to me like they care a little less about the patients, and all about the money.
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J F
Front desk staff is extremely rude! I called and left a message to set up an appointment. They then returned my call and left a message to let me know they are not accepting new patients. I am NOT a new patient but thank you for assuming that I am before actually speaking with me. Once I had them on the phone, they were just as rude, and quite content telling me they no longer accept my insurance (United Healthcare). Do yourself a favor and go elsewhere, there are plenty of Derms out there!
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Paul Kaegel
Initial visit went well even though there was an excessive wait time even though I arrived early. The staff booked my next appointment a month out but I received a call a week before my next appointment to be informed that the dermatologist has left the practice and they will have to reschedule me 3-4 months later. Even though they had more dermatologists on staff they didn’t seem to care or want to try to better accommodate their clients. We were just being shoved to the back of the line.
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Virginia Murphy
I have been a patient at Brownstone Dermatology for well over 5 years, and I am always pleased with the thorough care I receive, as well as the professionalism and friendliness of the staff.
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