Bronzed Image

  3.4 – 16 reviews   • Tanning salon

Social Profile:

Bronzed Image 61032

Located In: The Meadows Shopping Center

Hours

Thursday10 AM–6 PM
Friday10 AM–6 PM
Saturday10 AM–2 PM
SundayClosed
Monday10 AM–6 PM
Tuesday10 AM–6 PM
Wednesday10 AM–6 PM

Address and Contact Information

Address: 1832 S West Ave, Freeport, IL 61032

Phone: (815) 235-2373

Website:

Photo Gallery

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Reviews

Stephanie Simons
Critical: ProfessionalismI had the worst experience of my life with the staff and Especially the Manger/Owner.. At the time my fiance had bought me a pretty expensive package for my Birthday. I was in a car accident and I couldn’t drive for several months. They flat out told me too bad use it or lose it. I even sent them a Drs. Note. They didn’t care at all, they even laughed in my face and said oh you should have read the directions first!!! They are extremely snotty and think they are better than everyone else. You would think that a locally owned business would want a good name for themselves but they DON’T CARE ABOUT ANYONE OR ANYTHING. Also, my fiance was told that I was able to use it whenever I wanted to that’s why he bought the most expensive package. Warning DO Not Do Business With These Heartless People!!? They are Evil I had the worst experience of my life with the staff and Especially the Manger/Owner.. At the time my fiance had bought me a pretty expensive package for my Birthday. I was in a car accident and I couldn’t drive for several months. They …More
I had the worst experience of my life with the staff and Especially the Manger/Owner.. At the time my fiance had bought me a pretty expensive package for my Birthday. I was in a car accident and I couldn’t drive for several months. They flat out told me too bad use it or lose it. I even sent them a Drs. Note. They didn’t care at all, they even laughed in my face and said oh you should have read the directions first!!! They are extremely snotty and think they are better than everyone else. You would think that a locally owned business would want a good name for themselves but they DON’T CARE ABOUT ANYONE OR ANYTHING. Also, my fiance was told that I was able to use it whenever I wanted to that’s why he bought the most expensive package. Warning DO Not Do Business With These Heartless People!!? They are Evil
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Kate Moore
I would absolutely not recommend Bronzed Image to anyone!!!!! I have never had such poor customer service from a owner! I began the call I-rate because I had to call four separate times over a month to even get a conversation with her. During that conversation she mocked me saying “oh your so perfect”. Talked over me when I was explaining my complaint. The one thing we did agree on was that her employees were in the wrong. Not telling me the details and giving me false information about their policy here. I needed to cancel my account after moving 5 hours away. I was expected to drive the distance for a “2 minute” process. Their policy is that you have to sign a form to cancel your account. I was told on my SECOND phone call trying to reach the manager that I could do it over the phone if I talked to a manager. Which she did and does have the capability of doing after repeating herself telling me I have to come in to cancel. She also told me that I should have ended my account before I moved. Let me state that I did go in to cancel my account and I was told that I could let my contract time run out. I never received a email or phone call asking me to continue my service. I was under the impression that I would not be charged by month past my contact and I was charged an additional 4 months. 1 of those months was because the manager would not return my calls. Her employees told me that they could leave messages for her. They took down my name and phone number on multiple occasions. I was never contacted. The phone conversation ended with THE OWNER putting me on mute. Now does that sound like somewhere you want to go for a service? I sincerely hope not! STAY AWAY! This was a horrible drawn out experience with Bronzed Image and I am ready to be done with this place!
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Sherri Daniel
Hours for Sat on website state open until 7 today. I called to see if they take appts and found they close at noon.
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Alec Kerchner
Always friendly staff! The store is clean, and so are the beds!
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Sandi Gietl
Excellent
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Amy Huenefeld
Great and friendly
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James Monroe
Not accommodating.
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