Braids By Sarafina

Positive: Cleanliness, Professionalism, Punctuality, Quality, Value5 stars. Clean environment, professional, in and out within hours and paying a little extra was well worth it all. My knotless braids lasted through vacation swimming & I washed my scalp multiple times. I will definitely be back.Service: Braids

5 stars. Clean environment, professional, in and out within hours and paying a little extra was well worth it all. My knotless braids lasted through vacation swimming & I washed my scalp multiple times. I will definitely be back. Braids

Critical: Professionalism, PunctualityIf you are impatient, if you need an emergency appointment, if you like professionalism – – THIS IS NOT THE PLACE TO GO!!!I NEVER do reviews but I had to do this for anyone who is considering going to this place.I had previously booked an appt. in Greensboro. Unfortunately, there was a COVID situation going on with the stylist so she canceled the appt. I was empathetic and frantic because I was heading to Mexico in a few days and needed my hair braided. Everybody was booked except SARAFINA.They told me they had a 1:00 opened on the next day and when I asked about pictures of their work she (the owner) said she would be happy to show me.**Appt. Day (the worst day of 2021so far)**12:40 – Owner calls and asked if I was still coming. I confirmed and said I’d be there at 1:00 as we previously discussed. She then asked me to come at 2:00 because she was running behind.2:00 – I arrive. There are 3 hair braiders (including the owner) working on 3 heads. There’s no way I was getting waited on at 2:00. When I asked what time she would be ready she said in 30 minutes but promised 2 people would work on my head.2:30 – Still waiting3:45 – 1 person starts on my head. A second person jumped on 30 minutes later then stopped.They continually stopped to eat, talk, and play with and feed the baby of one of the hair braiders.5:00 – A little girl comes in for her appt. so I was asked to move to the braider who previously stopped on my head so the little girl could get her hair doneThis lady braided my hair so tight it is ridiculous. She pulled and yanked on my head continuously and when I asked her nicely to stop, she looked at me like I was crazy, went to another section and came back to that section and was rough again. Mind you, I’m not even tender headed.There’s so much more I can say, but just take my word for it and choose somewhere else. After all of the waiting I did to get serviced, they still charged me full price.I didn’t leave until 10:45 PMService: Box BraidsIf you are impatient, if you need an emergency appointment, if you like professionalism – – THIS IS NOT THE PLACE TO GO!!! …More

If you are impatient, if you need an emergency appointment, if you like professionalism – – THIS IS NOT THE PLACE TO GO!!!

Critical: ProfessionalismI went and got my hair braided. So I had too much of my edges out and went back the next day. Serafina told me I didn’t have to pay seeing how it wasn’t even 24 hours. I go abs the darker skin woman told me that I had to pay her 35 dollars. Then she pulled my hair extremely hard. Have never been back. Keep in mind they told me one price then when I was done it was another.Service: HairstylingI went and got my hair braided. So I had too much of my edges out and went back the next day. Serafina told me I didn’t have to pay seeing how it wasn’t even 24 hours. I go abs the darker skin woman told me that I had to pay her 35 dollars. …More

I went and got my hair braided. So I had too much of my edges out and went back the next day. Serafina told me I didn’t have to pay seeing how it wasn’t even 24 hours. I go abs the darker skin woman told me that I had to pay her 35 dollars. Then she pulled my hair extremely hard. Have never been back. Keep in mind they told me one price then when I was done it was another.

Critical: Professionalism, Punctuality, ValueOn Monday I set an appointment for Friday at 9am(I didn’t pick the time) she asked me was the time ok I said yes…I get to the shop at 8:55am and someone is in the chair getting their hair done, they acted confused as if I didn’t have a appointment so they told me they’ll call me at 11am I never got a call at 11 so I had to call them and they told me that they’ll call me later…so they called me around 12pm telling me to come in at 2:30pm I get here at 2:30 and she still doing hair….and they haven’t started my hair until 4:00pm. Why was it that I had to wait so long if I had my appointment scheduled for 9am(when the shop opens) but someone was in the chair before 9am all I wanted was some 3 layered cornrows…this is not right and I WOULD NOT BE COMING HERE ANYMORE!!!!….It doesn’t make sense that I’m still sitting here not being seen if I made an appointment at 9am…and there are other people getting their hair done when I’m supposed to be in a chair….If you don’t want your time wasted I WOULD NOT RECOMMEND !!!!!! they need to do better with scheduling appointments and stop playing with other people’s timeOn Monday I set an appointment for Friday at 9am(I didn’t pick the time) she asked me was the time ok I said yes…I get to the shop at 8:55am and someone is in the chair getting their hair done, they acted confused as if I didn’t have a …More

On Monday I set an appointment for Friday at 9am(I didn’t pick the time) she asked me was the time ok I said yes…I get to the shop at 8:55am and someone is in the chair getting their hair done, they acted confused as if I didn’t have a appointment so they told me they’ll call me at 11am I never got a call at 11 so I had to call them and they told me that they’ll call me later…so they called me around 12pm telling me to come in at 2:30pm I get here at 2:30 and she still doing hair….and they haven’t started my hair until 4:00pm. Why was it that I had to wait so long if I had my appointment scheduled for 9am(when the shop opens) but someone was in the chair before 9am all I wanted was some 3 layered cornrows…this is not right and I WOULD NOT BE COMING HERE ANYMORE!!!!….It doesn’t make sense that I’m still sitting here not being seen if I made an appointment at 9am…and there are other people getting their hair done when I’m supposed to be in a chair….If you don’t want your time wasted I WOULD NOT RECOMMEND !!!!!! they need to do better with scheduling appointments and stop playing with other people’s time

Positive: Cleanliness, Professionalism, Quality, ValueI’m so excited with my new braids and they look and feel beautiful. Ms. Sarafina and the other stylists were so nice and professional. It was a wonderful experience Service: Box Braids

I’m so excited with my new braids and they look and feel beautiful. Ms. Sarafina and the other stylists were so nice and professional. It was a wonderful experience  Box Braids