Braid Experts

Critical: Cleanliness, Professionalism, Punctuality, Quality, ValueSo much for being experts! I paid Mary at this janky establishment $200 plus tip for my daughter box braids over locs! Mary should have simply said she could not provide the service. She did a terrible job, but only in the back where she must’ve assumed no one would look. My daughter’s scalp was parted only in the front. In the back, Mary just grabbed her locs, no parting. And her locs were coming out of the braids when I picked her up. Mary said, if I got my daughter locs retwisted first, she would redo her box braids! Once her hair was taken down, two weeks after paying $200, and locs retwisted, Mary did not keep her word. She lied and came up with an excuse! On top of all this, my daughter also sat almost two hours after her appointment time. It is really a hit or miss with Braids Experts. They should be called braid beginners!Services: Braids, Hair extensions, Box BraidsSo much for being experts! I paid Mary at this janky establishment $200 plus tip for my daughter box braids over locs! Mary should have simply said she could not provide the service. She did a terrible job, but only in the back where she …More

So much for being experts! I paid Mary at this janky establishment $200 plus tip for my daughter box braids over locs! Mary should have simply said she could not provide the service. She did a terrible job, but only in the back where she must’ve assumed no one would look. My daughter’s scalp was parted only in the front. In the back, Mary just grabbed her locs, no parting. And her locs were coming out of the braids when I picked her up. Mary said, if I got my daughter locs retwisted first, she would redo her box braids! Once her hair was taken down, two weeks after paying $200, and locs retwisted, Mary did not keep her word. She lied and came up with an excuse! On top of all this, my daughter also sat almost two hours after her appointment time. It is really a hit or miss with Braids Experts. They should be called braid beginners!

Critical: ProfessionalismI’ve been going to these ladies for years, never had an issue. Last week I decided to get my daughter and my hair braided, mine turned out perfect as always. However, my daughters braids started to come down the very next morning (singles). I then noticed there wasn’t not ONE knot on the ends. I called the owner Coumba and she asked for pics, I sent a video. She requested I call the following morning so they could fix their errors. I called for five plus hours before getting someone, then we get rushed all to get there to have to wait! Cool, I go sit in my car while my daughter gets her hair done and once she was finished my daughter said the African lady that did my hair blames her and say she must have been rough bc there is no way she would have done this. Explain how in the world can anyone take knots out of freshly braids without cutting the hair?? Don’t blame a client, take ownership for your mistake. I wish I had heard that comment bc she would have gotten corrected fast!I’ve been going to these ladies for years, never had an issue. Last week I decided to get my daughter and my hair braided, mine turned out perfect as always. However, my daughters braids started to come down the very next morning …More

I’ve been going to these ladies for years, never had an issue. Last week I decided to get my daughter and my hair braided, mine turned out perfect as always. However, my daughters braids started to come down the very next morning (singles). I then noticed there wasn’t not ONE knot on the ends. I called the owner Coumba and she asked for pics, I sent a video. She requested I call the following morning so they could fix their errors. I called for five plus hours before getting someone, then we get rushed all to get there to have to wait! Cool, I go sit in my car while my daughter gets her hair done and once she was finished my daughter said the African lady that did my hair blames her and say she must have been rough bc there is no way she would have done this. Explain how in the world can anyone take knots out of freshly braids without cutting the hair?? Don’t blame a client, take ownership for your mistake. I wish I had heard that comment bc she would have gotten corrected fast!

Critical: Professionalism, QualityUnprofessional paid $200 for knotless, Made a appointment for knotless braids but once I get to the shop she took a look at my hair and told me that cause of my hair texture that my braids wouldn’t last long and tried convincing me to get box braids something easy and quick. I never knew that you needed a certain type of hair texture for knotless braids. Turns out that she didn’t want to do them because they’re time consuming. While doing my hair she was making comments about how complicated they are. After finishing my hair I look at my braids and some of them are not knotlessService: Hair extensionsUnprofessional paid $200 for knotless, Made a appointment for knotless braids but once I get to the shop she took a look at my hair and told me that cause of my hair texture that my braids wouldn’t last long and tried convincing me to get …More

Unprofessional paid $200 for knotless, Made a appointment for knotless braids but once I get to the shop she took a look at my hair and told me that cause of my hair texture that my braids wouldn’t last long and tried convincing me to get box braids something easy and quick. I never knew that you needed a certain type of hair texture for knotless braids. Turns out that she didn’t want to do them because they’re time consuming. While doing my hair she was making comments about how complicated they are. After finishing my hair I look at my braids and some of them are not knotless