Bollinger Nail Salon

Critical: Cleanliness, Professionalism, Punctuality, Quality, ValueRUN FAR AWAY from this place. I came in to get a full acrylic set and pedicure for my wedding. This took 2 1/2 hours and they didn’t even have time to finish before I went to my wedding license appointment. This is also completely false advertising, it is no longer owned by bollinger and the new management is horrible. Place is not well kept and staff aren’t great at what they do. When I showed them a simple design I wanted they told me that they couldn’t do it because they only have one person to do design and she wasn’t available. Then I preselected a color I wanted and instead of telling me that that color wasn’t available, they proceeded to use a completely different ugly shade. The acrylic was also way too thick. And when I tried to say I shouldn’t have to pay for at least the acrylics they argued back. And I was so annoyed and was too late that I just let them and paid for the horrible job. I’m now going to have to pay to get them redone at a completely different place. Save yourself and do not give them your business.Services: Acrylic nails, PedicureRUN FAR AWAY from this place. I came in to get a full acrylic set and pedicure for my wedding. This took 2 1/2 hours and they didn’t even have time to finish before I went to my wedding license appointment. This is also completely false …More

RUN FAR AWAY from this place. I came in to get a full acrylic set and pedicure for my wedding. This took 2 1/2 hours and they didn’t even have time to finish before I went to my wedding license appointment. This is also completely false advertising, it is no longer owned by bollinger and the new management is horrible. Place is not well kept and staff aren’t great at what they do. When I showed them a simple design I wanted they told me that they couldn’t do it because they only have one person to do design and she wasn’t available. Then I preselected a color I wanted and instead of telling me that that color wasn’t available, they proceeded to use a completely different ugly shade. The acrylic was also way too thick. And when I tried to say I shouldn’t have to pay for at least the acrylics they argued back. And I was so annoyed and was too late that I just let them and paid for the horrible job. I’m now going to have to pay to get them redone at a completely different place. Save yourself and do not give them your business.

Critical: Cleanliness, Professionalism, Quality, ValueI have been going to Bolinger Nail Salon in Walnut Creek for 10 years. They closed during Covid and never reopened. So I started to go to the other Bolinger Nail Salons in my area. I went to Pleasant Hill store twice. It was good but not like the one in WC. Then i tried the San Ramon one, off of Crow Canyon. First time was very good. The second time I went was this Monday for a Mani and Pedi. They did a adequate job! The next evening I noticed three of my nails were already chipped. The next morning 2 more were chipped. I had a relaxing day on Tuesday and didn’t clean or even cook. I called in am and told them, that my nail polished chipped already after 24 hours. Tiffany the front desk person said that I would have to pay for another polish appt. I said, that’s ridiculous. I wouldn’t. I just had it done on Monday afternoon. I am a 10 year plus loyal customer at the Walnut Creek store. I told her, this has never happened before when I visited the WC store and the polish change should be for free. She finally agreed for me to come in today and get it changed without charge. When I arrived the front desk person was very accommodating and asked the woman who did my manicure to come out. She came out, and started to say that I should of gotten the gel polish. Regular polish doesn’t last more than one day. I couldn’t believe my ears. I had told her, maybe the polish was diluted with nail polish remover because it was getting low. I told her this has never happened to me at a nail salon before, chipped nails after 24 hours. She continued to argue with me, saying regular polish chips right away. I asked her if she could polish my nails with another color, and she did. Took her literally 5 minutes, and I thanked her for doing it. She got up left, and never apologized. Neither did Tiffany the receptionist. I am very reluctant to go back to Bolinger Nail Salons. I had my special manicurist for almost 10 years that always did a great job in WC and now the other salons aren’t up to par. My manicurist is not working anymore at any Bolinger Salon, otherwise I would follow her to another salon. Save your money and go somewhere else. I am.Services: Manicure, PedicureI have been going to Bolinger Nail Salon in Walnut Creek for 10 years. They closed during Covid and never reopened. So I started to go to the other Bolinger Nail Salons in my area. I went to Pleasant Hill store twice. It was good but not …More

I have been going to Bolinger Nail Salon in Walnut Creek for 10 years. They closed during Covid and never reopened. So I started to go to the other Bolinger Nail Salons in my area. I went to Pleasant Hill store twice. It was good but not like the one in WC. Then i tried the San Ramon one, off of Crow Canyon. First time was very good. The second time I went was this Monday for a Mani and Pedi. They did a adequate job! The next evening I noticed three of my nails were already chipped. The next morning 2 more were chipped. I had a relaxing day on Tuesday and didn’t clean or even cook. I called in am and told them, that my nail polished chipped already after 24 hours. Tiffany the front desk person said that I would have to pay for another polish appt. I said, that’s ridiculous. I wouldn’t. I just had it done on Monday afternoon. I am a 10 year plus loyal customer at the Walnut Creek store. I told her, this has never happened before when I visited the WC store and the polish change should be for free. She finally agreed for me to come in today and get it changed without charge. When I arrived the front desk person was very accommodating and asked the woman who did my manicure to come out. She came out, and started to say that I should of gotten the gel polish. Regular polish doesn’t last more than one day. I couldn’t believe my ears. I had told her, maybe the polish was diluted with nail polish remover because it was getting low. I told her this has never happened to me at a nail salon before, chipped nails after 24 hours. She continued to argue with me, saying regular polish chips right away. I asked her if she could polish my nails with another color, and she did. Took her literally 5 minutes, and I thanked her for doing it. She got up left, and never apologized. Neither did Tiffany the receptionist. I am very reluctant to go back to Bolinger Nail Salons. I had my special manicurist for almost 10 years that always did a great job in WC and now the other salons aren’t up to par. My manicurist is not working anymore at any Bolinger Salon, otherwise I would follow her to another salon. Save your money and go somewhere else. I am.