Body Perfect Tanning

Critical: ProfessionalismDon’t sign up for any of their monthly services. They will give you the biggest run around if you try to cancel even though they say cancel anytime. Not how you treat your customers especially if you want them to return. My wife cancelled her reoccurring monthly membership in person at the salon. The employee told my wife that everything was taken care of as far as the cancellation goes and that she would not receive any more charges. Turns out they continued to charge us for 3 more months and when we asked for a refund they refused. The employee clearly did not do her job in properly canceling the account and yet we had to pay for her mistake? Terrible customer service. We will most certainly not be returning.Service: TanningDon’t sign up for any of their monthly services. They will give you the biggest run around if you try to cancel even though they say cancel anytime. Not how you treat your customers especially if you want them to return. My wife cancelled …More

Don’t sign up for any of their monthly services. They will give you the biggest run around if you try to cancel even though they say cancel anytime. Not how you treat your customers especially if you want them to return. My wife cancelled her reoccurring monthly membership in person at the salon. The employee told my wife that everything was taken care of as far as the cancellation goes and that she would not receive any more charges. Turns out they continued to charge us for 3 more months and when we asked for a refund they refused. The employee clearly did not do her job in properly canceling the account and yet we had to pay for her mistake? Terrible customer service. We will most certainly not be returning.

Critical: Professionalism, Quality, ValueThis place is such a scam. After requesting my account to be cancelled they charged me for 3 more months. When I inquired they assured me my account was now cancelled but refused to refund me for the 3 months they charged. They assured me they’d make it right but never followed up. I had to go in the store 5 different times before they gave me an answer . They said there was no record of me asking to cancel so it’s the customers word against their employee failing to do her job and apparently they don’t care about customer service. Go somewhere where they don’t try to rip you off.Service: TanningThis place is such a scam. After requesting my account to be cancelled they charged me for 3 more months. When I inquired they assured me my account was now cancelled but refused to refund me for the 3 months they charged. They assured me …More

This place is such a scam. After requesting my account to be cancelled they charged me for 3 more months. When I inquired they assured me my account was now cancelled but refused to refund me for the 3 months they charged. They assured me they’d make it right but never followed up. I had to go in the store 5 different times before they gave me an answer . They said there was no record of me asking to cancel so it’s the customers word against their employee failing to do her job and apparently they don’t care about customer service. Go somewhere where they don’t try to rip you off.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueVisiting my son & cousin for about a month. I chose Body Perfect Tanning because it was close to where I’m staying. I’m happy I did. Kennedy and Cody provided perfect customer service. Both have answered my questions, explained each bed and provided suggestions.My tan is looking fantastic!Kennedy & Cody were both personable, patient and happy to help their customers. I will continue to come here when I visit.Thank you for a great experience.Service: TanningVisiting my son & cousin for about a month. I chose Body Perfect Tanning because it was close to where I’m staying. I’m happy I did. Kennedy and Cody provided perfect customer service. Both have answered my questions, explained each bed …More

Visiting my son & cousin for about a month. I chose Body Perfect Tanning because it was close to where I’m staying. I’m happy I did. Kennedy and Cody provided perfect customer service. Both have answered my questions, explained each bed and provided suggestions.