Body Oasis Gardendale

Critical: ProfessionalismThe staff is friendly, but that’s not enough. This place is basically a scam I would not recommend. Paid for 6 cavi lipo sessions, but they could never get me in back to back like it’s supposed to be done so it wasn’t effective.started treatment mid 2020 and here I am just finishing up in July of 2021. On my last appointment I had my day mixed up & they said I lost that appointment. I always scheduled my appointments on Thursdays & they had to change my day last minute and it threw me off, but they said there was nothing I could do, just forfeited that session & threw my money away. Would never recommend this place to anyone. Horrible experience.The staff is friendly, but that’s not enough. This place is basically a scam I would not recommend. Paid for 6 cavi lipo sessions, but they could never get me in back to back like it’s supposed to be done so it wasn’t effective.started …More

The staff is friendly, but that’s not enough. This place is basically a scam I would not recommend. Paid for 6 cavi lipo sessions, but they could never get me in back to back like it’s supposed to be done so it wasn’t effective.started treatment mid 2020 and here I am just finishing up in July of 2021. On my last appointment I had my day mixed up & they said I lost that appointment. I always scheduled my appointments on Thursdays & they had to change my day last minute and it threw me off, but they said there was nothing I could do, just forfeited that session & threw my money away. Would never recommend this place to anyone. Horrible experience.

Critical: Communication, ProfessionalismI scheduled services for my mother and myself and the manager and sales manager were very unprofessional blaming me for an error made by their staff for not scheduling the appointments in their system. I was insulted by the manager for not knowing the name of the the employee that took my information and for not knowing their business protocol (I’m not an employee, I’m a customer). She went on to say I was trying to take employees time away from their families. I then talked to the sales manager who asked us to feel out paperwork while she talked to a technician. Then the sales manager called me back at their establishment to let me know they would not offer any services to my mom and myself that day because she couldn’t find information that was not put in by their employee, but we could complete paperwork and pay for service’s to be scheduled later. What an insult! As my mother and I were about to get in my car, two employees came running out of the building to get our paperwork. The employees had a manager on the line while asking for the documents, I told them I would not be giving them any documents because it had personal information on it. They asked for it again saying they would shred it, I told them no as I closed my car door and locked it and immediately left the store. I’m very disappointed with the treatment I received and never plan to return.I scheduled services for my mother and myself and the manager and sales manager were very unprofessional blaming me for an error made by their staff for not scheduling the appointments in their system. I was insulted by the manager for not …More

I scheduled services for my mother and myself and the manager and sales manager were very unprofessional blaming me for an error made by their staff for not scheduling the appointments in their system. I was insulted by the manager for not knowing the name of the the employee that took my information and for not knowing their business protocol (I’m not an employee, I’m a customer). She went on to say I was trying to take employees time away from their families. I then talked to the sales manager who asked us to feel out paperwork while she talked to a technician. Then the sales manager called me back at their establishment to let me know they would not offer any services to my mom and myself that day because she couldn’t find information that was not put in by their employee, but we could complete paperwork and pay for service’s to be scheduled later. What an insult! As my mother and I were about to get in my car, two employees came running out of the building to get our paperwork. The employees had a manager on the line while asking for the documents, I told them I would not be giving them any documents because it had personal information on it. They asked for it again saying they would shred it, I told them no as I closed my car door and locked it and immediately left the store. I’m very disappointed with the treatment I received and never plan to return.