BLOOMS Salon & Spa

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueDevin was amazing!! That was the first time ever I had an appointment for my hair and someone took it as seriously as I do. I don’t know much about hair, so it was nice to have a professional literally walk me through it and answer every question I asked ,as well as the ones I didn’t! Made my next appointment same day!Service: Hairstyling

Devin was amazing!! That was the first time ever I had an appointment for my hair and someone took it as seriously as I do. I don’t know much about hair, so it was nice to have a professional literally walk me through it and answer every question I asked ,as well as the ones I didn’t! Made my next appointment same day! Hairstyling

Critical: Professionalism, QualityVery poor service today. Had an appointment, arrived to said appointment, was asked if a dry cut was ok since she was already busy with another customer. I agreed….my first mistake. It was obvious she wanted me in and out as quickly as possible. She literally took scissors to my dry hair(learned my lesson the hard way)…when she was finished, about 15-20 minutes later, it looked ok, but I did mention that left side needed to be evened out to look more like the right side. She cut into more….. Unfortunately it was a very bad hair cut. I went to my friends house and once I started brushing it out and really looking at it I noticed chunks of hair that were longer in the front than in the back, there was a big gap on the right side…..needless to say it looked an absolutely terrible hair cut. I located another salon within the hour, because there was no way in hell I was going to go back to this salon. Luckily a local salon/barber shop had an opening. Amanda, at the second shop I went to, felt so bad for me that she gave me a huge discount, and she did an absolutely fantastic job! I will never recommend the stylist I used at Bloom. I do not think this salon is a one star, that was the rating I give that particular stylist. This salon is very well kept, clean, and the products they sell are decent. I hope everyone else’s experience is much better than mine!Very poor service today. Had an appointment, arrived to said appointment, was asked if a dry cut was ok since she was already busy with another customer. I agreed….my first mistake. It was obvious she wanted me in and out as quickly as …More

Very poor service today. Had an appointment, arrived to said appointment, was asked if a dry cut was ok since she was already busy with another customer. I agreed….my first mistake. It was obvious she wanted me in and out as quickly as possible. She literally took scissors to my dry hair(learned my lesson the hard way)…when she was finished, about 15-20 minutes later, it looked ok, but I did mention that left side needed to be evened out to look more like the right side. She cut into more….. Unfortunately it was a very bad hair cut. I went to my friends house and once I started brushing it out and really looking at it I noticed chunks of hair that were longer in the front than in the back, there was a big gap on the right side…..needless to say it looked an absolutely terrible hair cut. I located another salon within the hour, because there was no way in hell I was going to go back to this salon. Luckily a local salon/barber shop had an opening. Amanda, at the second shop I went to, felt so bad for me that she gave me a huge discount, and she did an absolutely fantastic job! I will never recommend the stylist I used at Bloom. I do not think this salon is a one star, that was the rating I give that particular stylist. This salon is very well kept, clean, and the products they sell are decent. I hope everyone else’s experience is much better than mine!