Black Swan Hair Salon

  4.5 – 38 reviews   • Hair salon

Black Swan Hair Salon 23114

Hours

Thursday9 AM–7:30 PM
Friday9 AM–7:30 PM
Saturday9 AM–6 PM
SundayClosed
Monday9 AM–7:30 PM
Tuesday9 AM–7:30 PM
Wednesday9 AM–7:30 PM

Services

Hair Salon
Hair coloring
Hairstyling
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Address and Contact Information

Address: 134 Charter Colony Pkwy, Midlothian, VA 23114

Phone: (804) 869-2182

Website:

Photo Gallery

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Reviews

Sarah Stroud
I work close by so it was an easy choice. Little did I know it would be the best thing I’ve done for myself in years! Erica was so kind and friendly. I was quite nervous to choose a new haircut after years of same plain style and she helped me relax and enjoy myself. The cut came out perfect, color as well! Highly recommend. Will be a forever customer!
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Anamika Jha
Positive: Cleanliness, QualityErica is a fantastic hair stylist and very sweet person.The salon was very clean.She did all her work very patiently…She totally deserves five stars…Service: Hairstyling
Erica is a fantastic hair stylist and very sweet person.The salon was very clean.She did all her work very patiently…She totally deserves five stars… Hairstyling
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Nana King
My daughter-in went to this salon to get hi-lites in her hair. What she got was a burned scalp that was bleeding and now has scabs!
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Meredith Williams
I went in with high hopes. I really did. Erica is a nice lady but she didn’t listen to what I wanted. Originally I asked for a trim, straight across and side bangs. She asked if I wanted a little bit of layering but then when she finished they were literally two inches apart. When she fixed it, this happened. Still layered. Didn’t fix a very long hair that kept falling in my face even though I asked her repeatedly. As I was trying to get my money back, she made me wait a long time while another customer ranted at me. She does not listen to you, she said “this looks like my hair” “this is very popular” even though I kept telling her I didn’t want it. Don’t go here. Ever.
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Gail Maurice
Erica was very nice, I think she don’t listen to what you want. Took 99 years old to get a permanent. I told her I wanted it cut. She took her to wash the hair I said to her are you not cutting the hair first she said after I said but you would cut the permanent off she said no that’s how her teacher thought her. Now my little lady don’t have a curl in her hair. When I call her back explaining to her the hair is falling in the middle she never offered for me to come back or to refund my $108.00+$15.00 tips. Horrible work ethics. Would not recommend this salon
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Kate Stumph
Critical: Punctuality, QualityMy experience here was TERRIBLE. I came in asking for blonde highlights, and I told the woman that my hair was fragile. I knew that this process was damaging, so I asked that she used the lowest volume developer, and to be extremely careful. Buckets of 40 volume developer and an hour later, my hair was absolutely fried. She did not tone the color, and I left the salon with fried, yellow hair. I was very dissatisfied, and told her that this was unacceptable, and she told me this was what I wanted and I paid and left. DO NOT GO HERE!!!Services: Hair coloring, HaircutMy experience here was TERRIBLE. I came in asking for blonde highlights, and I told the woman that my hair was fragile. I knew that this process was damaging, so I asked that she used the lowest volume developer, and to be extremely …More
My experience here was TERRIBLE. I came in asking for blonde highlights, and I told the woman that my hair was fragile. I knew that this process was damaging, so I asked that she used the lowest volume developer, and to be extremely careful. Buckets of 40 volume developer and an hour later, my hair was absolutely fried. She did not tone the color, and I left the salon with fried, yellow hair. I was very dissatisfied, and told her that this was unacceptable, and she told me this was what I wanted and I paid and left. DO NOT GO HERE!!!
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Carol Lonetto
I went to Black Swan to see Erica specifically, based on prior reviews and I couldn’t be happier about it. Erica gave me an exceptional haircut, probably one of the best cuts I have had in many years. The products that she uses are wonderful, and I think it was a very good experience overall. Hairstyling
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JH Lester II
I found this place from a Google search and thought I’d take a gamble and try it out. I’m so glad I did. My color is wonderful! Erica is an outstanding hair stylist and an even more amazing person. I give it my highest recommendation.
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Robert Schmid
Positive: ProfessionalismErica has been cutting my hair for more than 10 years. She does a GREAT Job, and takes her time to make sure the haircut is perfect!
Erica has been cutting my hair for more than 10 years. She does a GREAT Job, and takes her time to make sure the haircut is perfect!
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Hud H
This is Erica Lavan’s new hair salon. Erica had a huge following when she worked at Great Clips, and no wonder, because she gives the best haircuts I’ve ever had, and I’ve had plenty.
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