Debbie Turner
After traveling over 3,000 miles on a motorcycle over 7 days I was ready to relax and do
… moreCarrie Weyrauch
I made an appointment online for a couple of services since I was curious about the salt cave. My appointment time was 9am, I showed up right around 8:30 so I could get any paperwork done and maybe enjoy some salt time! It was cold and I was ready to be WARM! Doors were unlocked, lights on, but no one to greet me. I jiggled my keys, coughed, cleared my throat a few times hoping someone would hear me. Nobody ever came out to check me in. Nobody there to explain how to enjoy salt cave. I would have left but they had my credit card info and I did not want to deal with a dispute. Finally at 8:50 my girl came out and took me back. My treatments were fine but I am not impressed by the running of front. I love to visit spas, and I expect a bit of pampering and relaxation. I did not get that here. After my mud wrap, I showered and the towels smelled bad. Musty? Not pleasant! Finally at checkout, 3 staff members hanging out out front. I wondered out loud where were you earlier? Nothing included with your treatments. No salt cave time. That is EXTRA! My treatments were done by Cathy, she was very apologetic and she did a good job! She also gave me a complimentary bag of salt.
… moreKamalisch
This is a must go to place. I spent most of my day at the spa. If you need a me day. This is the place to go. And check out there Cafe. The food was amazing.
… moreAdriane Grabinski
Poor Management-Poor Organization-Poor Customer Service.
… moreJenny Hobbs
Facilities were clean and reception was nice. Massage was super basic. I kept waiting for the masseuse to address the knots in my back, but that didn’t happen. It was somewhat relaxing but not therapeutic. Also, no one wants to be offered COVID conspiracy theories while getting a massage. He subsequently told me that Californians and East Coasters are welcome to visit a South Dakota as long as we leave our politics at home. Thanks???
… moreBen Herman
What a wonderful place to visit and relax. I have been to many spas around the nation and Black Hills Salt Cave & Spa is at the top of the list.
… moreHolly Stevenson
Wonderful message topped with time in the salt cave was the best way to start a vacation!
… moreErin Kaser
From Day 1, my experience at Black Hills Salt Cave has been amazing. When you walk through the doors and the dull pink light greets you, you immediately feel calm. The receptionist is always kind and Courtney is always right there to take me back for my appointment.
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