Bellagio Salon & Spa LLC

Critical: Quality, ValueThis was my first time and clearly my last time visiting this establishment. I was deeply disappointed at the service quality as well as the customer service. To make matter worse, the place is ridiculously over priced. To provided a little background, I’m a city girl that has been to my share of nail salons. Some salons were good; some were amazing. However, all were reasonably priced considering the location, the atmosphere, and the service requested. I have paid over $100 for a full set with the works with no issue so it’s not that I’m frugal especially when it comes to my beauty regimen. However today I went in and requested to have my acrylic nails removed and to have an overlay applied to my natural nails. As the picture shows below, I picked a neutral gel glitter that was offered on the set of nails provided as a selection. I didn’t have to wait long and the service took less than 30 mins which is how they earned the (1) star. However, The technician was rude and unwelcoming…. and $55 later this is was the result. I sent these same pictures to my fiance and best friend to make sure I wasn’t overreacting. They both agreed I should have disputed the price, but we knew if I would have I would have been perceived as a ABW, rather than a dissatisfied customer. Unfortunately some of us doesn’t have that option. So I decided to make this is my first time writing a business review. It just upset me so bad that I feel this should have be shared… Buyers beware!This was my first time and clearly my last time visiting this establishment. I was deeply disappointed at the service quality as well as the customer service. To make matter worse, the place is ridiculously over priced. To provided a little …More

This was my first time and clearly my last time visiting this establishment. I was deeply disappointed at the service quality as well as the customer service. To make matter worse, the place is ridiculously over priced. To provided a little background, I’m a city girl that has been to my share of nail salons. Some salons were good; some were amazing. However, all were reasonably priced considering the location, the atmosphere, and the service requested. I have paid over $100 for a full set with the works with no issue so it’s not that I’m frugal especially when it comes to my beauty regimen. However today I went in and requested to have my acrylic nails removed and to have an overlay applied to my natural nails. As the picture shows below, I picked a neutral gel glitter that was offered on the set of nails provided as a selection. I didn’t have to wait long and the service took less than 30 mins which is how they earned the (1) star. However, The technician was rude and unwelcoming…. and $55 later this is was the result. I sent these same pictures to my fiance and best friend to make sure I wasn’t overreacting. They both agreed I should have disputed the price, but we knew if I would have I would have been perceived as a ABW, rather than a dissatisfied customer. Unfortunately some of us doesn’t have that option. So I decided to make this is my first time writing a business review. It just upset me so bad that I feel this should have be shared… Buyers beware!